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Öhman, A., Enbom, J. & Sjöström, S. (2015). The development of news management in the public sector: A survey of social services, schools and the police. In: : . Paper presented at The International Conference on Management, Leadership and Governance (ICMLG).
Open this publication in new window or tab >>The development of news management in the public sector: A survey of social services, schools and the police
2015 (English)Conference paper, Published paper (Refereed)
Abstract [en]

In recent years, organizations within the public sector have become increasingly attentive to how they are perceived by the public. Professional news management is primarily associated with the private sector, where the rationale has been to maximize profit and market value. For organizations under democratic authority, the ultimate goals are different. The aim of this paper is to describe and compare news management in three types of public sector organizations: schools, the police and social services. The three types of organizations are chosen because of differences in that might potentially affect news management. The paper draws on data from a national survey of all 21 Swedish county police authorities and a stratified randomized sample of municipal school and social service administrations, which represents all 290 Swedish municipalities. Data are analyzed in terms of personnel and activities. With the exception of a couple of small municipalities, all organizations do have a an organizational foundation for media relations, often as a distinct organizational unit with specialized staff. The police authorities stand out in having implemented more developed strategies. The school administrations tend to be somewhat more active in their media relations than social services. Differences between the types of organizations are discussed in terms of variation in organizational conditions for news management. The reason why the police stands out as more strategic can be attributed to a higher newsworthiness, higher public visibility, less strict secrecy rules and a more distinct mission that is easier to asses. We conclude that conditions relating to public interests have the most impact on the formation of news management.

Keyword
news management, public sector, transparency, social work, school, police, public relations
National Category
Media and Communications Sociology
Research subject
medie- och kommunikationsvetenskap; Sociology
Identifiers
urn:nbn:se:umu:diva-95314 (URN)
Conference
The International Conference on Management, Leadership and Governance (ICMLG)
Projects
Mellan organisatoriskt egenintresse och offentlig insyn - mediehantering i socialtjänst, polis och skola
Funder
Swedish Research Council, 421-2011-2172
Available from: 2014-10-27 Created: 2014-10-27 Last updated: 2014-10-30Bibliographically approved
Sjöström, S., Enbom, J. & Öhman, A. (2015). Towards a Theory of News Management in Public Sector Organizations. In: Ingley, C, Lockhart, J (Ed.), Proceedings of the 3rd International Conference on Management Leadership and Governance (ICMLG 2015): . Paper presented at 3rd International Conference on Management Leadership and Governance (ICMLG), Massey Univ, Auckland, NEW ZEALAND, FEB 12-13, 2015. (pp. 233-239). Reading: Academic Conferences Limited
Open this publication in new window or tab >>Towards a Theory of News Management in Public Sector Organizations
2015 (English)In: Proceedings of the 3rd International Conference on Management Leadership and Governance (ICMLG 2015) / [ed] Ingley, C, Lockhart, J, Reading: Academic Conferences Limited, 2015, p. 233-239Conference paper, Published paper (Refereed)
Abstract [en]

This paper introduces a theoretical model for analyzing institutional conditions for news management in public sector organizations. In the wide body of empirical research covering public relations and news management, the distinction between private and public sector organization is seldom made. There is little theory development that explicitly takes account of the quite different contexts in public vs. private sector organizations. What are the specific circumstances that define news management practice in the public sector? How may such conditions vary between different types of public organizations?

In a first part, the paper traces the history of public relations in the public sector, acknowledging that public relations research has some of its deepest roots in political communication but that there has been less interest in the organizations that provide actual services or exercise authority. The paper continues to delineate major themes and approaches within traditional public relations theory, where researchers take the perspective of the agent who wants to promote its own interests.  We argue that there is need to discuss this topic in terms of a fundamental contradiction between two rationales: serving the public’s interest to learn about all sides of organizational activities (good and bad) on the one hand, and protecting the interest of the organization itself on the other. We propose a typology of three types of institutional conditions that are particularly vital for news management in public sector organizations:

  • Governance
  • Public interest
  • Transparency

Governance conditions relate to the involvement of politicians in executive decision-making; the role played by professionals; the degree of external competition and how organizational activities are monitored and audited. Transparency conditions relate to how clear the mission and activities appear; how visible organizational activities are to the public and the formal possibilities for management to control information. Public interest conditions relate to the general newsworthiness of organizational activities; how broadly organizational activities affect the public; the involvement of interest groups. The impact of these conditions will be illustrated by contrasting different types of public sector organizations in Sweden.

Place, publisher, year, edition, pages
Reading: Academic Conferences Limited, 2015
Series
Proceedings of the International Conference on Management Leadership and Governance, ISSN 2049-6818
Keyword
news management, public sector, governance, transparency, social work, school, police, public relations, mediehantering, offentlig sektor, socialt arbete, socialförvaltningar, skola, gymnasieskola, polis, PR
National Category
Media and Communications Sociology
Research subject
medie- och kommunikationsvetenskap; Sociology
Identifiers
urn:nbn:se:umu:diva-94522 (URN)000380588400029 ()978-1-910309-86-5 (ISBN)
Conference
3rd International Conference on Management Leadership and Governance (ICMLG), Massey Univ, Auckland, NEW ZEALAND, FEB 12-13, 2015.
Projects
Mellan organisatoriskt egenintresse och offentlig insyn - mediehantering i socialtjänst, polis och skola
Funder
Swedish Research Council
Available from: 2014-10-10 Created: 2014-10-10 Last updated: 2016-10-11Bibliographically approved
Enbom, J., Sjöström, S. & Öhman, A. (2014). Institutionella villkor för mediehantering: en jämförande kartläggning mellan socialtjänst, skola och polis.
Open this publication in new window or tab >>Institutionella villkor för mediehantering: en jämförande kartläggning mellan socialtjänst, skola och polis
2014 (Swedish)Manuscript (preprint) (Other academic)
Abstract [sv]

För offentliga organisationer kan mediers granskning uppfattas som problematisk. Representanter för socialtjänstorganisationer har i flera uppmärksammade fall framstått som handfallna när de konfronterats med medier. Under senare år har offentliga organisationer kommit att utveckla mer professionella mediestrategier. Artikeln rapporterar resultat från en nationellt representativ enkät om mediehantering inom socialtjänst, skola och polis.

Abstract [en]

Institutional conditions for news management – a survey of social services, schools and the police

In recent years, organizations within the public sector have become increasingly attentive to how they are perceived by the public. Professional news management is primarily associated with the private sector, where the rationale has been to maximize profit and market value. For organizations under democratic authority, the ultimate goals are different. The aim of this paper is to describe and compare news management in three types of public sector organizations: school, police and social services. The three types of organizations are chosen because they appear different in some respects that might potentially affect news management.

The paper draws on data from a national survey of all 21 Swedish regional police authorities and a representative sample of municipal school (n=90) and social service administrations (n=91) (attrition rate < 10%). Data are analyzed in terms of policies, personnel and activities.

With the exception of a couple of small municipalities, all organizations have a systematic and professional organization for media relations. The police authorities stand out in having implemented more developed strategies. The school administrations tend to be somewhat more active in their media relations than social services.

Differences between the types of organizations are discussed in terms of variation in institutional conditions for news management. The reason why the police stand out can be attributed to a higher newsworthiness, higher public visibility and less strict secrecy rules. We conclude that conditions relating to public interests have the most impact on the formation of news management. 

Keyword
mediehantering, PR, public relations, offentlig sektor, offentlig förvaltning, polis, skola, socialtjänst, gymnaiseskola
National Category
Media and Communications Social Work Public Administration Studies
Research subject
medie- och kommunikationsvetenskap; Sociology; statskunskap
Identifiers
urn:nbn:se:umu:diva-95244 (URN)
Projects
Mellan organisationsintresse och demokratiskt uppdrag - utmaningar inom mediahantering i socialtjänst, polis och skola
Funder
Swedish Research Council, 421-2011-2172
Note

Manuskriptet kommer att publiceras i Socialvetenskaplig tidskrift som utges av Förbundet för forskning i socialt arbete (FORSA) med stöd av Forskningsrådet för arbetsliv och socialvetenskap (FAS).

Available from: 2014-10-24 Created: 2014-10-24 Last updated: 2014-10-30Bibliographically approved
Zetterberg, L., Sjöström, S. & Markström, U. (2014). The compliant court: Procedural fairness and social control in compulsory community care. International Journal of Law and Psychiatry, 37(6), 543-550
Open this publication in new window or tab >>The compliant court: Procedural fairness and social control in compulsory community care
2014 (English)In: International Journal of Law and Psychiatry, ISSN 0160-2527, E-ISSN 1873-6386, Vol. 37, no 6, p. 543-550Article in journal (Refereed) Published
Abstract [en]

Compulsory community care (CCC) was introduced in Sweden in 2008. This article investigates all written court decisions regarding CCC over a 6 month period in 2009 (N = 541). The purpose is to examine how the legal rights of patients are protected and what forms of social control patients are subjected to. 51% of CCC patients are women and 84% are being treated for a psychosis-related disorder. In the court decisions, only 9% of patients are described as dangerous to themselves, while 18% are regarded a danger to others. The most common special provisions that patients are subjected to are medication (79%) and a requirement that they must maintain contact with either community mental health services (51%) or social services (27%). In the decisions, both the courts and court-appointed psychiatrists agree with treating psychiatrists in 99% of cases. Decisions lack transparency and clarity, and it is often impossible to understand the conclusions of the courts. There is considerable variation between regional courts as regards the provisions to which patients are subjected and the delegation of decision-making to psychiatrists. This means that decisions fail to demonstrate clarity, transparency, consistency and impartiality, and thus fail to meet established standards of procedural fairness. Surveillance techniques of social control are more common than techniques based on therapy or sanctions. Because of the unique role of medication, social control is primarily imposed on a physical dimension, as opposed to temporal and spatial forms. The article concludes that patients are at risk of being subjected to new forms of social control of an unclear nature without proper legal protection.

Place, publisher, year, edition, pages
Elsevier, 2014
Keyword
Compulsory community care; Community treatment orders; Outpatient coercion; Court hearings; Social control
National Category
Other Social Sciences not elsewhere specified
Identifiers
urn:nbn:se:umu:diva-96401 (URN)10.1016/j.ijlp.2014.02.027 (DOI)000345542000002 ()2-s2.0-84909980797 (Scopus ID)
Available from: 2014-11-19 Created: 2014-11-19 Last updated: 2017-12-05Bibliographically approved
Lindström, M., Sjöström, S. & Lindberg, M. (2013). Stories of rediscovering agency: home-based occupational therapy for people with severe psychiatric disability. Qualitative Health Research, 23(6), 728-740
Open this publication in new window or tab >>Stories of rediscovering agency: home-based occupational therapy for people with severe psychiatric disability
2013 (English)In: Qualitative Health Research, ISSN 1049-7323, E-ISSN 1552-7557, Vol. 23, no 6, p. 728-740Article in journal (Other academic) Published
Abstract [en]

As part of a larger study, we offered Everyday Life Rehabilitation (ELR) as a model for integrated occupational therapy in sheltered or supported housing facilities, to enable meaningful daily occupations for people with psychiatric disabilities. Our aim of this article was to understand how participants make sense of their occupational transformations in the context of their everyday life and life history. We carried out qualitative interviews and field observations with 16 participants with psychosis-related disorders. We used narrative analysis and disclosed stories of ‘rediscovering agency’, referring to occupational and identity transformations. A parallel outcome article has shown positive results for participants, and by narrative inquiry we contribute with a deeper understanding of the meaning-making of their transformations and mechanisms of the intervention; i.e. hope, extended value of reaching goals, re-entering the majority world, and transparency of process and attunement to the individual. The findings support the use of the ELR-intervention.

Place, publisher, year, edition, pages
Sage Publications, 2013
Keyword
community-based programs; daily occupation; disability; intervention programs; mental health and illness; narrative inquiry; rehabilitation
National Category
Medical and Health Sciences Health Care Service and Management, Health Policy and Services and Health Economy
Research subject
Occupational therapy
Identifiers
urn:nbn:se:umu:diva-50041 (URN)10.1177/1049732313482047 (DOI)000336257700002 ()
Projects
Everyday Life Rehabilitation
Available from: 2011-11-23 Created: 2011-11-23 Last updated: 2017-12-08Bibliographically approved
Jacobsson, M. & Sjöström, S. (2012). Believing and blamning the victim: Comparing rape victims with male assault victims. In: The Normative Anatomy of Society. Relations between norms and law in the 21st century: Book of abstracts. Paper presented at The Normative Anatomy of Society. Relations between norms and law in the 21st century. 24-25 april, 2012. Lund, Sweden.
Open this publication in new window or tab >>Believing and blamning the victim: Comparing rape victims with male assault victims
2012 (English)In: The Normative Anatomy of Society. Relations between norms and law in the 21st century: Book of abstracts, 2012Conference paper, Oral presentation only (Other academic)
Keyword
rape, credibility, assault, gender, discrimination, våldtäkt, trovärdighet, misshandel, genus, diskriminering
National Category
Social Sciences
Research subject
Sociology
Identifiers
urn:nbn:se:umu:diva-61663 (URN)
Conference
The Normative Anatomy of Society. Relations between norms and law in the 21st century. 24-25 april, 2012. Lund, Sweden
Available from: 2012-11-22 Created: 2012-11-22 Last updated: 2014-10-08
Sjöström, S. (2012). Det diffusa tvånget: patienters upplevelser av öppen tvångsvård. In: : . Paper presented at Psykiatrisk tvångsvård – makt, utmaningar och alternativ. Stockholm
Open this publication in new window or tab >>Det diffusa tvånget: patienters upplevelser av öppen tvångsvård
2012 (Swedish)Conference paper, Oral presentation only (Other academic)
Place, publisher, year, edition, pages
Stockholm: , 2012
National Category
Sociology
Research subject
Sociology
Identifiers
urn:nbn:se:umu:diva-94419 (URN)
Conference
Psykiatrisk tvångsvård – makt, utmaningar och alternativ
Projects
Tvång i frihet – tillkomst, implementering och rättstillämpning av öppen psykiatrisk tvångsvård
Funder
Forte, Swedish Research Council for Health, Working Life and Welfare
Available from: 2014-10-08 Created: 2014-10-08 Last updated: 2014-12-17Bibliographically approved
Sjöström, S. (2012). Det diffusa tvånget: patienters upplevelser av öppen tvångsvård. Stockholm: Socialstyrelsen
Open this publication in new window or tab >>Det diffusa tvånget: patienters upplevelser av öppen tvångsvård
2012 (Swedish)Report (Other academic)
Alternative title[en]
Fuzzy coercion : patient perceptions of compulsory community care
Abstract [sv]

Rapporten är genomförd på uppdrag av Socialstyrelsen i samband medmyndighetens uppföljning av införandet av öppen psykiatrisk tvångsvård(ÖPT) och öppen rättspsykiatrisk vård (ÖRV). Dessa nya former av tvångsvårdinfördes den 1 september 2008 och syftar bland annat till att underlättautslussningen av patienter som vårdats med sluten tvångsvård som inte längreär behov av slutenvård.Syftet har varit att undersöka patienters upplevelser av öppen tvångsvårdutifrån tre frågeställningar:1. Vilken är patientens vardagliga upplevelse av öppen psykiatrisk tvångsvård?2. Vilken skillnad gör öppen psykiatrisk tvångsvård jämfört med andravårdformer?3. Vad gör patienter följsamma mot de särskilda villkor som ställs upp förvården?Totalt har 21 kvalitativa intervjuer genomförts, vara nio patienter överfördaenligt öppen psykiatrisk tvångsvård och tolv patienter överförda enligt öppenrättspsykiatrisk vård.

Place, publisher, year, edition, pages
Stockholm: Socialstyrelsen, 2012. p. 38
Keyword
öppen psykiatrisk tvångsvård, tvång, tvångsvård, patienter, brukare, upplevelser, patientperspektiv
National Category
Social Work
Research subject
Sociology; Psychiatry
Identifiers
urn:nbn:se:umu:diva-51762 (URN)
Projects
Tvång i frihet
Note

Artikelnummer: 2012-1-35

Available from: 2012-02-01 Created: 2012-02-01 Last updated: 2014-12-01Bibliographically approved
Sjöström, S. (2012). Grindvakter och den kritiska forskningen. In: Hildur Kalman och Veronica Lövgren (Ed.), Etiska dilemman: forskningsdeltagande, samtycke och utsatthet (pp. 146-159). Malmö: Gleerups Utbildning AB
Open this publication in new window or tab >>Grindvakter och den kritiska forskningen
2012 (Swedish)In: Etiska dilemman: forskningsdeltagande, samtycke och utsatthet / [ed] Hildur Kalman och Veronica Lövgren, Malmö: Gleerups Utbildning AB, 2012, p. 146-159Chapter in book (Other academic)
Place, publisher, year, edition, pages
Malmö: Gleerups Utbildning AB, 2012
Keyword
etik, psykiatri, makt, grindvakter, etnografi
National Category
Social Work
Research subject
Sociology; statskunskap
Identifiers
urn:nbn:se:umu:diva-72854 (URN)978-91-40-67733-4 (ISBN)
Available from: 2013-06-13 Created: 2013-06-13 Last updated: 2015-03-12Bibliographically approved
Sjöström, S. (2012). Personliga röster om öppen tvångsvård. In: : . Paper presented at Den 5e konferensen om tvang i psykisk helsevern: Menneskerettigheter, tvang og etikk, Hamar. Hamar
Open this publication in new window or tab >>Personliga röster om öppen tvångsvård
2012 (Swedish)Conference paper, Oral presentation only (Other academic)
Place, publisher, year, edition, pages
Hamar: , 2012
Keyword
tvångsvård, öppen tvångsvård, psykiatri, patienter, patientperspektiv, makt, tvång
National Category
Sociology Law Psychiatry
Research subject
Sociology; Law; Psychiatry
Identifiers
urn:nbn:se:umu:diva-94383 (URN)
Conference
Den 5e konferensen om tvang i psykisk helsevern: Menneskerettigheter, tvang og etikk, Hamar
Projects
Tvång i frihet – tillkomst, implementering och rättstillämpning av öppen psykiatrisk tvångsvård
Funder
Forte, Swedish Research Council for Health, Working Life and Welfare
Available from: 2014-10-08 Created: 2014-10-08 Last updated: 2014-10-08
Organisations
Identifiers
ORCID iD: ORCID iD iconorcid.org/0000-0002-4540-5373

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