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Publications (10 of 137) Show all publications
Teigland, R. & Wiberg, M. (2024). AI och digitaliseringens betydelse för EU:s framtida arbetsmarknad: scenarier och implikationer. In: Björn Lundqvist; Anna Michalski; Lars Oxelheim (Ed.), Europeiska unionens djup och storlek i en tid av ofred: Europaperspektiv 2024 (pp. 239-268). Stockholm: Santérus Förlag
Open this publication in new window or tab >>AI och digitaliseringens betydelse för EU:s framtida arbetsmarknad: scenarier och implikationer
2024 (Swedish)In: Europeiska unionens djup och storlek i en tid av ofred: Europaperspektiv 2024 / [ed] Björn Lundqvist; Anna Michalski; Lars Oxelheim, Stockholm: Santérus Förlag, 2024, p. 239-268Chapter in book (Refereed)
Place, publisher, year, edition, pages
Stockholm: Santérus Förlag, 2024
Series
Årsbok för europaforskning inom ekonomi, juridik och statskunskap, ISSN 1403-3879
National Category
Information Systems, Social aspects Economics
Research subject
Business Studies
Identifiers
urn:nbn:se:umu:diva-222329 (URN)9789173592055 (ISBN)
Available from: 2024-03-13 Created: 2024-03-13 Last updated: 2024-05-02Bibliographically approved
Churchill, E. & Wiberg, M. (2024). From humans to AI: a timely debate on human-AI relations. interactions, 31(1), 5-5
Open this publication in new window or tab >>From humans to AI: a timely debate on human-AI relations
2024 (English)In: interactions, ISSN 1072-5520, E-ISSN 1558-3449, Vol. 31, no 1, p. 5-5Article in journal, Editorial material (Refereed) Published
Place, publisher, year, edition, pages
Association for Computing Machinery (ACM), 2024
National Category
Human Computer Interaction
Identifiers
urn:nbn:se:umu:diva-220164 (URN)10.1145/3637223 (DOI)2-s2.0-85182657999 (Scopus ID)
Available from: 2024-02-05 Created: 2024-02-05 Last updated: 2024-02-05Bibliographically approved
Churchill, E. F. & Wiberg, M. (2024). Infrastructures for Interactions. interactions, 31(2), 5-5
Open this publication in new window or tab >>Infrastructures for Interactions
2024 (English)In: interactions, ISSN 1072-5520, E-ISSN 1558-3449, Vol. 31, no 2, p. 5-5Article in journal, Editorial material (Refereed) Published
National Category
Computer Sciences
Identifiers
urn:nbn:se:umu:diva-222347 (URN)10.1145/3648678 (DOI)2-s2.0-85186635975 (Scopus ID)
Available from: 2024-03-18 Created: 2024-03-18 Last updated: 2024-03-18Bibliographically approved
Wiberg, M. & Stolterman Bergqvist, E. (2023). Automation of interaction: interaction design at the crossroads of user experience (UX) and artificial intelligence (AI). Personal and Ubiquitous Computing, 27(6), 2281-2290
Open this publication in new window or tab >>Automation of interaction: interaction design at the crossroads of user experience (UX) and artificial intelligence (AI)
2023 (English)In: Personal and Ubiquitous Computing, ISSN 1617-4909, E-ISSN 1617-4917, Vol. 27, no 6, p. 2281-2290Article in journal (Refereed) Published
Abstract [en]

Interaction design/HCI seems to be at a crossroads. On the one hand, it is still about designing for engaging user experiences (UX). Still, on the other hand, it seems to be increasingly about reducing interaction and automating human–machine interaction through the use of AI and other new technologies. In this paper, we explore this seemingly unavoidable gap. First, we discuss the fundamental design rationality underpinning interaction and automation of interaction from the viewpoints of classic theoretical standpoints. We then illustrate how these two come together in interaction design practice. Here we examine four examples from already published research on automation of interaction, including how different levels of automation of interaction affect or enable new practices, including coffee making, self-tracking, automated driving, and conversations with AI-based chatbots. Through an interaction analysis of these four examples, we show (1) how interaction and automation are combined in the design, (2) how interaction is dependent on a certain level of automation, and vice versa, and (3) how each example illustrates a different balance between, and integration of interaction and automation. Based on this analysis, we propose a two-dimensional design space as a conceptual construct that takes these aspects into account to understand and analyze ways of combining interaction and automation in interaction design. We illustrate the use of the proposed two-dimensional design space, discuss its theoretical implications, and suggest it as a useful tool—when designing for engaging user experiences (UX), with interaction and automation as two design materials.

Place, publisher, year, edition, pages
Springer Nature, 2023
Keywords
AI, Automation of interaction, Engaging interaction, User experience, UX
National Category
Human Computer Interaction
Identifiers
urn:nbn:se:umu:diva-216886 (URN)10.1007/s00779-023-01779-0 (DOI)2-s2.0-85176240812 (Scopus ID)
Available from: 2023-12-12 Created: 2023-12-12 Last updated: 2024-01-11Bibliographically approved
Arvola, M., Forsblad, M., Wiberg, M. & Danielsson, H. (2023). Autonomous vehicles for children with mild intellectual disability: perplexity, curiosity, surprise, and confusion. In: ECCE '23: proceedings of the European Conference on Cognitive Ergonomics 2023. Paper presented at 2023 European Conference on Cognitive Ergonomics, ECCE 2023, Swansea, 19-22 September 2023. Association for Computing Machinery (ACM), Article ID 25.
Open this publication in new window or tab >>Autonomous vehicles for children with mild intellectual disability: perplexity, curiosity, surprise, and confusion
2023 (English)In: ECCE '23: proceedings of the European Conference on Cognitive Ergonomics 2023, Association for Computing Machinery (ACM), 2023, article id 25Conference paper, Published paper (Refereed)
Abstract [en]

Self-driving buses will be part of the public transportation system of the future, and they must therefore be accessible to all. The study reported in this paper examines the user experiences of 16 children with mild intellectual disability riding a self-driving bus. The qualitative analysis, performed by iterative affinity diagramming, of interviews, observations, and a co-design session with five of the children, suggests that familiar situations were characterized by contemplation and curiosity, while unfamiliar ones were characterized by surprise or confusion. The temporal structure of past, present, and future situations in the field of attention played a significant role in the children's experiences. This leads to design considerations for an explainable interior of self-driving buses.

Place, publisher, year, edition, pages
Association for Computing Machinery (ACM), 2023
Series
ACM International Conference Proceeding Series
Keywords
accessibility, autonomous vehicles, intellectual disability, user experience
National Category
Human Computer Interaction Interaction Technologies
Identifiers
urn:nbn:se:umu:diva-215713 (URN)10.1145/3605655.3605688 (DOI)2-s2.0-85173868591 (Scopus ID)9798400708756 (ISBN)
Conference
2023 European Conference on Cognitive Ergonomics, ECCE 2023, Swansea, 19-22 September 2023
Available from: 2023-11-13 Created: 2023-11-13 Last updated: 2023-11-13Bibliographically approved
Rosner, D., Taylor, A. & Wiberg, M. (2023). Bodies of knowledge. interactions, 30(1), 5
Open this publication in new window or tab >>Bodies of knowledge
2023 (English)In: interactions, ISSN 1072-5520, E-ISSN 1558-3449, Vol. 30, no 1, p. 5-Article in journal, Editorial material (Other academic) Published
Place, publisher, year, edition, pages
Association for Computing Machinery (ACM), 2023
National Category
Computer Sciences
Identifiers
urn:nbn:se:umu:diva-204158 (URN)10.1145/3577006 (DOI)2-s2.0-85146468680 (Scopus ID)
Available from: 2023-01-30 Created: 2023-01-30 Last updated: 2023-03-23Bibliographically approved
Wiberg, M. (2023). Critically analyzing autonomous materialities. In: Simon Lindgren (Ed.), Handbook of critical studies of artificial intelligence: (pp. 737-748). Edward Elgar Publishing
Open this publication in new window or tab >>Critically analyzing autonomous materialities
2023 (English)In: Handbook of critical studies of artificial intelligence / [ed] Simon Lindgren, Edward Elgar Publishing, 2023, p. 737-748Chapter in book (Refereed)
Place, publisher, year, edition, pages
Edward Elgar Publishing, 2023
National Category
Computer Sciences
Identifiers
urn:nbn:se:umu:diva-219481 (URN)10.4337/9781803928562.00075 (DOI)2-s2.0-85181795493 (Scopus ID)9781803928562 (ISBN)9781803928555 (ISBN)
Available from: 2024-01-25 Created: 2024-01-25 Last updated: 2024-02-09Bibliographically approved
Bley, J., Eriksson, A., Johansson, L. & Wiberg, M. (2023). Design friction in autonomous drive: exploring transitions between autonomous and manual drive in non-urgent situations. Personal and Ubiquitous Computing, 27(6), 2291-2305
Open this publication in new window or tab >>Design friction in autonomous drive: exploring transitions between autonomous and manual drive in non-urgent situations
2023 (English)In: Personal and Ubiquitous Computing, ISSN 1617-4909, E-ISSN 1617-4917, Vol. 27, no 6, p. 2291-2305Article in journal (Refereed) Published
Abstract [en]

In the ongoing turn to automation, the growing trend towards the design of conditionally and highly automated vehicles (C/HAV) is evident. In a CAV, the driver no longer needs to partake in the driving. However, the vehicle might send a takeover request (TOR) when the CAV's system reaches its operational boundaries, i.e. a call for a transition from autonomous to manual drive. Previous research on TORs has focused on the context of urgent situations, e.g. hazards and unpredictable events. Furthermore, it has been noted that drivers’ situation awareness (SA) deteriorates after being in autonomous drive. However, less is known about TORs in non-urgent situations. Motivated by this need, the study explores how design friction can serve as a guiding concept for transferring control between autonomous and manual drive in non-urgent situations to increase situation awareness. Design friction is defined as elements of interactions that steer attention and guides the driver to take informed decisions. The work resulted in prototypes that leveraged design friction as part of a takeover sequence. The proposed design was empirically evaluated in a fixed-base medium-fidelity driving simulator. The results indicated that the level of friction might have been too extensive, as some annoyance was expressed. However, participants claimed to feel calm and aware of their surroundings at the moment of regaining control of the vehicle. This suggests that design friction is a promising tool for guiding concept design to enhance transitions from autonomous to manual drive.

Place, publisher, year, edition, pages
Springer, 2023
Keywords
Conditionally autonomous vehicles, Design friction, Interaction design, Situation awareness, Takeover request
National Category
Vehicle Engineering Interaction Technologies
Identifiers
urn:nbn:se:umu:diva-217714 (URN)10.1007/s00779-023-01780-7 (DOI)2-s2.0-85178300708 (Scopus ID)
Funder
Vinnova, 2020-02914
Available from: 2023-12-14 Created: 2023-12-14 Last updated: 2024-01-11Bibliographically approved
Nordin, H., Almeida, T. & Wiberg, M. (2023). Designing to restory the past: storytelling for empowerment through a digital archive. International Journal of Design, 17(1), 91-104
Open this publication in new window or tab >>Designing to restory the past: storytelling for empowerment through a digital archive
2023 (English)In: International Journal of Design, ISSN 1991-3761, E-ISSN 1994-036X, Vol. 17, no 1, p. 91-104Article in journal (Refereed) Published
Abstract [en]

Storytelling is a frequently used approach to design. Stories and storytelling also have a role in mediating information and contributing to people’s understanding of the world around them. Previous research suggests that storytelling can be empowering to marginalized and diverse communities, such as Indigenous peoples, by offering a platform to voice their (hi)stories. In this paper, we present a research through design project in which we explore the design of the living archive. This is a web-based digital archive that encourages a user-based approach to restorying the past by focusing on storytelling for empowerment and involving members of Indigenous People, the Sami. We demonstrate how a digital archive can contribute to (re)storying the past in a manner that preserves Indigenous ways of knowing and ethical archiving of social memory. Through this archive, we provide the digital tools for the communities to take on the role to tell their truth and, in doing so, become central in the design and communication of their own stories. In short, design for storytelling to empower those who need a voice.

Place, publisher, year, edition, pages
Chinese Institute of Design, 2023
Keywords
Design for Empowerment, Digital Archives, Marginalized Groups, Research through Design (RtD), Sensitive Design, Storytelling
National Category
Information Systems, Social aspects
Identifiers
urn:nbn:se:umu:diva-211796 (URN)10.57698/v17i1.06 (DOI)000992852800006 ()2-s2.0-85163101670 (Scopus ID)
Available from: 2023-07-11 Created: 2023-07-11 Last updated: 2023-07-11Bibliographically approved
Zhong, C., Wakkary, R., Odom, W., Wiberg, M., Chen, A. Y., Oogjes, D., . . . Yoo, M. (2023). Exploring long-term mediated relations with a shape-changing thing: a field study of comorphing stool. In: Albrecht Schmidt; Kaisa Väänänen; Tesh Goyal; Per Ola Kristensson; Anicia Peters; Stefanie Mueller; Julie R. Williamson; Max L. Wilson (Ed.), CHI '23: proceedings of the 2023 CHI conference on human factors in computing systems. Paper presented at 2023 CHI Conference on Human Factors in Computing Systems, CHI 2023, Hamburg, Germany, April 23-28, 2023. New York: Association for Computing Machinery (ACM), Article ID 630.
Open this publication in new window or tab >>Exploring long-term mediated relations with a shape-changing thing: a field study of comorphing stool
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2023 (English)In: CHI '23: proceedings of the 2023 CHI conference on human factors in computing systems / [ed] Albrecht Schmidt; Kaisa Väänänen; Tesh Goyal; Per Ola Kristensson; Anicia Peters; Stefanie Mueller; Julie R. Williamson; Max L. Wilson, New York: Association for Computing Machinery (ACM), 2023, article id 630Conference paper, Published paper (Refereed)
Abstract [en]

This paper presents a long-term field study of the coMorphing stool: a computational thing that can change shape in response to the surrounding light. We deployed 5 coMorphing stools to 5 participants' homes over 9 months. As co-speculators, the participants reflected on their mediated relations with the coMorphing stool. Findings suggest that they perceived the subtle transformations of the coMorphing stool in the early days of the deployment. After becoming familiar with these features, they interpreted their daily entanglements with the coMorphing stool in diverse personalized ways. Over time, the co-speculators accepted the coMorphing stool as part of their homes. These findings contribute new empirical insights to the shape-changing research field in HCI and enrich discussions on higher-level concepts in postphenomenology. Reflecting on these experiences promotes further HCI explorations on computational things.

Place, publisher, year, edition, pages
New York: Association for Computing Machinery (ACM), 2023
Keywords
Research through design, Shape-changing things, Technological mediation, The Materiality of Interaction
National Category
Human Computer Interaction
Identifiers
urn:nbn:se:umu:diva-209146 (URN)10.1145/3544548.3581140 (DOI)2-s2.0-85160022705 (Scopus ID)9781450394215 (ISBN)
Conference
2023 CHI Conference on Human Factors in Computing Systems, CHI 2023, Hamburg, Germany, April 23-28, 2023
Available from: 2023-06-21 Created: 2023-06-21 Last updated: 2023-06-21Bibliographically approved
Organisations
Identifiers
ORCID iD: ORCID iD iconorcid.org/0000-0002-1476-3952

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