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Nylén, Daniel
Publications (10 of 20) Show all publications
Nylén, D. & Holmström, J. (2019). Digital innovation in context: Exploring serendipitous and unbounded digital innovation at the church of Sweden. Information Technology and People, 32(3), 696-714
Open this publication in new window or tab >>Digital innovation in context: Exploring serendipitous and unbounded digital innovation at the church of Sweden
2019 (English)In: Information Technology and People, ISSN 0959-3845, E-ISSN 1758-5813, Vol. 32, no 3, p. 696-714Article in journal (Refereed) Published
Abstract [en]

Purpose: The purpose of this paper is to investigate how digital innovation processes emerge and evolve in organizational settings, and how serendipitous and unbounded digital innovations affect organizations' overall digital directions.

Design/methodology/approach: The authors draw on an interpretive case study of the Church of Sweden, tracing in detail the design, deployment and governance of an interactive website for digital prayer, the Prayer Web (PW).

Findings: The findings show how the site came about in a serendipitous manner, created by an advertising agency as part of a marketing campaign. In turn, the unbounded nature of digital innovation was revealed as the wide and rapid adoption of the PW raised issues concerning the church's overall digital direction linked to centralized control, as well as the nature and role of pastors, prayer and communities, as the site allowed people to post prayers and spread their messages (initially with no moderation).

Originality/value: The authors explore the serendipitous and unbounded ways in which digital innovation emerged and evolved in a traditional organization with a long legacy as an important societal institution. The paper contributes by generating rich insights on the role of the distinct aspects of digital technology in serendipitous and unbounded digital innovation. It particularly highlights how the editability and reprogrammability of digital artifacts triggered unexpected new behaviors and governance requirements in the organization under study. The authors encourage further research into the interrelationship between multiple unbounded and serendipitous digital innovations in an organization over time.

Place, publisher, year, edition, pages
Emerald Group Publishing Limited, 2019
Keywords
Case study, IT artifact, IT innovation, Interpretivist research
National Category
Information Systems, Social aspects
Identifiers
urn:nbn:se:umu:diva-162691 (URN)10.1108/ITP-05-2017-0148 (DOI)000479216300010 ()
Available from: 2019-08-26 Created: 2019-08-26 Last updated: 2019-08-26Bibliographically approved
Griborn, E. & Nylén, D. (2017). The Role of YouTube in the Digitalization of TV: A Case Study of Novel Value Co-creation Practices at United Screens. In: Proceedings of the 50th Annual Hawaii International Conference on System Sciences, January 3-7, 2017: . Paper presented at 50th Hawaii International Conference on System Sciences, Hawaii, January 3-7, 2017 (pp. 4786-4795).
Open this publication in new window or tab >>The Role of YouTube in the Digitalization of TV: A Case Study of Novel Value Co-creation Practices at United Screens
2017 (English)In: Proceedings of the 50th Annual Hawaii International Conference on System Sciences, January 3-7, 2017, 2017, p. 4786-4795Conference paper, Published paper (Refereed)
Abstract [en]

Research has shown how incumbent firms in content- based industries (e.g. music, news and photography) were radically affected by digitalization as powerful digital platforms emerged as new loci of innovation. While scholars have suggested that digital technology calls for novel organizing logics and value creation processes, there is a need for further knowledge of what characterizes them, and how they emerge in practice. In addressing this gap we studied United Screens, a firm that capitalizes on the digitalization of video contents by managing major YouTubers and connecting them with advertisers. The study shows how United Screens leverages the layered modularity of digital product architectures for new constellation- based modes of value co-creation. Overall, the paper contributes to research on digital innovation by shedding light on how a novel actor category champions content-driven value creation, an underexplored aspect of digital platform ecosystems.

Keywords
Digitalization, Digital innovation, Digital platform ecosystems, YouTube
National Category
Information Systems, Social aspects
Identifiers
urn:nbn:se:umu:diva-143421 (URN)978-0-9981331-0-2 (ISBN)
Conference
50th Hawaii International Conference on System Sciences, Hawaii, January 3-7, 2017
Available from: 2017-12-22 Created: 2017-12-22 Last updated: 2019-06-26Bibliographically approved
Lind, A. & Nylén, D. (2016). Mapping Everyday Objects to Digital Materiality in The Wheel Quintet: Polytempic Music and Participatory Art. In: 16th International Conference on New Interfaces for Musical Expression (NIME'16): . Paper presented at 16th International Conference on New Interfaces for Musical Expression (NIME'16), July 11-15 2016, Griffith University, Brisbane, Australia. (pp. 84-89).
Open this publication in new window or tab >>Mapping Everyday Objects to Digital Materiality in The Wheel Quintet: Polytempic Music and Participatory Art
2016 (English)In: 16th International Conference on New Interfaces for Musical Expression (NIME'16), 2016, p. 84-89Conference paper, Published paper (Refereed)
Abstract [en]

Digitalization has enabled material decoupling of sound from the physical devices traditionally used to conceive it. This paper reports an artistic exploration of novel mappings between everyday objects and digital sound. The Wheel Quintet – a novel musical instrument comprising four bicycle wheels and a skateboard – was created using off-the-shelf components and visual programming in Max/MSP. The use of everyday objects sought to enable people to quickly master the instrument, regardless of their musical backgrounds, and collectively create polytempic musical textures in a participatory art context. Applying an action research approach, the paper examines in detail two key cycles of planning, action, and analysis related to the instrument, involving an interactive museum exhibition open to the public and a concert hall performance conducted by an animated music notation system. Drawing on insights from the study, the paper contributes new knowledge concerning the creation and use of novel interfaces for music composition and performance enabled by digitalization. 

Keywords
Digital materiality, physical materiality, music composition and performance, participatory art, polytempic music
National Category
Information Systems, Social aspects
Identifiers
urn:nbn:se:umu:diva-129429 (URN)
Conference
16th International Conference on New Interfaces for Musical Expression (NIME'16), July 11-15 2016, Griffith University, Brisbane, Australia.
Available from: 2016-12-27 Created: 2016-12-27 Last updated: 2019-03-21Bibliographically approved
Nylén, D. & Holmström, J. (2016). The Digitalization of Faith: Exploring Unbounded Digital Innovation at the Church of Sweden. In: : . Paper presented at Workshop on Organizing for Digital Innovation, Amsterdam, March 11-12, 2016.
Open this publication in new window or tab >>The Digitalization of Faith: Exploring Unbounded Digital Innovation at the Church of Sweden
2016 (English)Conference paper, Oral presentation only (Refereed)
Keywords
Digital innovation, Digitalization, Marketing
National Category
Information Systems, Social aspects
Identifiers
urn:nbn:se:umu:diva-118933 (URN)
Conference
Workshop on Organizing for Digital Innovation, Amsterdam, March 11-12, 2016
Available from: 2016-04-06 Created: 2016-04-06 Last updated: 2018-06-07
Nylén, D. (2015). Digital innovation and changing identities: investigating organizational implications of digitalization. (Doctoral dissertation). Umeå: Umeå Universitet
Open this publication in new window or tab >>Digital innovation and changing identities: investigating organizational implications of digitalization
2015 (English)Doctoral thesis, comprehensive summary (Other academic)
Abstract [en]

The emergence of digital technology represents a paradigmatic historical shift. As a process transforming sociotechnical structures, digitalization has had pervasive effects on organizing structures and business logics, as well as contemporary society as a whole. In recent years, these effects have been particularly salient in the content-based (e.g. music and imaging), and most recently the print-media (e.g. newspapers and magazines) industries. Facing dramatically declining sales of print media products, publishers have sought to leverage digital technology for innovation. However, the digital revenues still do not yet typically compensate for the decline in print media sales. This thesis explores the organizational implications of digitalization in the media domain. Scholars have increasingly stressed that digital technology has some distinct characteristics that have fundamental implications for innovation. This thesis examines aspects of these implications that have been far from fully explored, including the roles of digital technologies as enablers of process innovation (new methods, procedures or responsibilities), product innovation outcomes (which shift or expand an organization's domain) and associated changes in organizational cognition and identity. The thesis is based on four empirical investigations, reported in appended papers, of the evolution of digital platforms, the new content creation practices they enable, and how traditional print media firms have sought to innovate and reorient themselves in relation to these novel phenomena. The composite analysis illustrates how the distinct characteristics of digital technologies are complicit in transitions from stable to fragile product categories, highlights the need for a dynamic approach to identity orientation, and discusses and proposes key concerns in scholarly studies of digital innovation in organizations based on insights generated by the underlying studies.

Place, publisher, year, edition, pages
Umeå: Umeå Universitet, 2015. p. 86
Series
Research reports in informatics, ISSN 1401-4572 ; RR-15.01
Series
Dissertations from the Swedish Research School of Management and Information Technology ; 74
Keywords
Digital innovation, digitalization, platforms, media industry, organizational identity
National Category
Information Systems
Research subject
computer and systems sciences
Identifiers
urn:nbn:se:umu:diva-102566 (URN)978-91-7601-278-9 (ISBN)
Public defence
2015-05-22, MA121, MIT-huset, Umeå universitet, Umeå, 13:00 (English)
Opponent
Supervisors
Available from: 2015-04-30 Created: 2015-04-28 Last updated: 2018-06-07Bibliographically approved
Nylén, D. & Holmström, J. (2015). Digital innovation strategy: a framework for diagnosing and improving digital product and service innovation. Business Horizons, 58(1), 57-67
Open this publication in new window or tab >>Digital innovation strategy: a framework for diagnosing and improving digital product and service innovation
2015 (English)In: Business Horizons, ISSN 0007-6813, E-ISSN 1873-6068, Vol. 58, no 1, p. 57-67Article in journal (Refereed) Published
Abstract [en]

Digital technology is increasingly important in achieving business goals, and its pervasive effects have resulted in the radical restructuring of entire industries. Consequently, managers’ extensive interest in handling digital innovation is not surprising. Recent research has illustrated how digital technologies give rise to a vast potential for product and service innovation that is difficult to control and predict. Therefore, firms need dynamic tools to support themselves in managing the new types of digital innovation processes that emerge. The nature of these processes forces firms to challenge prior assumptions about their product and service portfolio, their digital environment, and ways of organizing innovation work. In this article, we present a managerial framework that supports firms in this undertaking. The framework, geared at supporting ongoing improvements in digital innovation management, covers five key areas: user experience, value proposition, digital evolution scanning, skills, and improvisation. We also present a diagnostic tool that can be utilized as firms begin the process of implementing the framework. Finally, we conclude with our thoughts on the managerial implications of the framework when going forward in a rapidly changing digital innovation landscape.

Keywords
Digital innovation, Strategy, Value proposition, User experience, Improvisation
National Category
Information Systems, Social aspects
Identifiers
urn:nbn:se:umu:diva-98105 (URN)10.1016/j.bushor.2014.09.001 (DOI)000348087500007 ()
Available from: 2015-01-18 Created: 2015-01-18 Last updated: 2018-06-07Bibliographically approved
Nylén, D., Holmström, J. & Lyytinen, K. (2015). Racing With or Against the Machines? The Digitalization of Work Across the Swedish Forestry Industry Value Chain. In: : . Paper presented at Third Pre-ICIS workshop on the Changing Nature of Work (CNoW), Fort Worth, December 12, 2015.
Open this publication in new window or tab >>Racing With or Against the Machines? The Digitalization of Work Across the Swedish Forestry Industry Value Chain
2015 (English)Conference paper, Oral presentation only (Refereed)
Keywords
Digitalization, Digital work, Industry transformation, Value chain
National Category
Information Systems, Social aspects
Identifiers
urn:nbn:se:umu:diva-118924 (URN)
Conference
Third Pre-ICIS workshop on the Changing Nature of Work (CNoW), Fort Worth, December 12, 2015
Available from: 2016-04-06 Created: 2016-04-06 Last updated: 2018-06-07Bibliographically approved
Nylén, D. (2015). Tracing emergent structure in self-organized citizen journalism. In: Proceedings of the Forty-Eighth Annual Hawaii International Conference on System Sciences, January 5-8, 2015, Computer Society Press, 2015: . Paper presented at 48th Hawaii International Conference on System Sciences (HICSS), January 5-8 (pp. 1543-1552). Los Alamitos, California: Institute of Electrical and Electronics Engineers
Open this publication in new window or tab >>Tracing emergent structure in self-organized citizen journalism
2015 (English)In: Proceedings of the Forty-Eighth Annual Hawaii International Conference on System Sciences, January 5-8, 2015, Computer Society Press, 2015, Los Alamitos, California: Institute of Electrical and Electronics Engineers , 2015, p. 1543-1552Conference paper, Published paper (Refereed)
Abstract [en]

In citizen journalism, the citizens that used to form the mass audience utilize IT artifacts such as smart phones and social media to inform each other and the broader public. Previous research has highlighted how citizen journalism published on independent web-based platforms can substitute (or complement) traditional news publishing, and illuminated the challenges of integrating elements of citizen journalism into mainstream news organizations. Still, less is known about how self-organized citizen journalism processes emerge and evolve. The paper draws on complexity theory in a detailed analysis of an online forum thread in which users collaboratively investigated and published detailed information about a local murder case. The paper makes two main contributions to the literature on citizen journalism. Firstly, it demonstrates the efficacy of using a complexity perspective. Secondly, it illustrates and theorizes the ways in which IT-based citizen journalism was self- organized via a specific online forum through sequenced interaction themes.

Place, publisher, year, edition, pages
Los Alamitos, California: Institute of Electrical and Electronics Engineers, 2015
Series
Proceedings of the Annual Hawaii International Conference on System Sciences, ISSN 1530-1605
Keywords
Citizen Journalism, Self-organization, Complexity theory
National Category
Information Systems, Social aspects
Identifiers
urn:nbn:se:umu:diva-101558 (URN)10.1109/HICSS.2015.188 (DOI)000366264101067 ()978-1-4799-7367-5 (ISBN)
Conference
48th Hawaii International Conference on System Sciences (HICSS), January 5-8
Available from: 2015-04-02 Created: 2015-04-02 Last updated: 2018-06-07Bibliographically approved
Nylén, D., Holmström, J. & Lyytinen, K. (2014). Oscillating between four orders of design: the case of digital magazines. Design Issues, 30(3), 53-68
Open this publication in new window or tab >>Oscillating between four orders of design: the case of digital magazines
2014 (English)In: Design Issues, ISSN 0747-9360, E-ISSN 1531-4790, Vol. 30, no 3, p. 53-68Article in journal (Refereed) Published
Place, publisher, year, edition, pages
Massachusetts Institute of Technology Press, 2014
National Category
Design Information Systems
Identifiers
urn:nbn:se:umu:diva-91770 (URN)10.1162/DESI_a_00278 (DOI)000338812900006 ()
Available from: 2014-08-18 Created: 2014-08-15 Last updated: 2018-06-07Bibliographically approved
Nylén, D. & Holmström, J. (2013). Managing digital innovation in the news industry. Uppsala: Department of Business Studies, Uppsala University
Open this publication in new window or tab >>Managing digital innovation in the news industry
2013 (English)Other (Other (popular science, discussion, etc.))
Place, publisher, year, pages
Uppsala: Department of Business Studies, Uppsala University, 2013. p. 4
Series
Mercury magazine, ISSN 2001-3272 ; 2(4)
National Category
Information Systems, Social aspects
Identifiers
urn:nbn:se:umu:diva-68743 (URN)
Funder
Vinnova
Available from: 2013-04-24 Created: 2013-04-24 Last updated: 2018-06-08
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