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Westerberg, Kristina
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Publications (10 of 38) Show all publications
Tafvelin, S., Stenling, A., Lundmark, R. & Westerberg, K. (2019). Aligning job redesign with leadership training to improve supervisor support: a quasi-experimental study of the integration of HR practices. European Journal of Work and Organizational Psychology, 28(1), 74-84
Open this publication in new window or tab >>Aligning job redesign with leadership training to improve supervisor support: a quasi-experimental study of the integration of HR practices
2019 (English)In: European Journal of Work and Organizational Psychology, ISSN 1359-432X, E-ISSN 1464-0643, Vol. 28, no 1, p. 74-84Article in journal (Refereed) Published
Abstract [en]

In this quasi-experimental study, we examine the alignment of a job redesign initiative with leadership training aimed at increasing supervisors' opportunities for providing support to employees. In addition, we examine intervention-mediated effects on climate for innovation through increases in perceived supervisor support. To test the hypothesized process, we used employee ratings (N = 524) of perceived supervisor support and climate for innovation collected at three time points over 2 years in the home help services in seven Swedish municipalities. Results of latent growth curve analyses showed that employees in the intervention group had a stronger and positive slope of perceived supervisor support relative to the comparison group. Further, the growth trajectories of perceived supervisor support were positively associated with climate for innovation at the 24-month follow-up. The study contributes to the human resource management literature by showing that alignment of employment practices such as training with work practices such as job redesign may be a promising strategy for achieving positive outcomes at multiple levels in organizations.

Place, publisher, year, edition, pages
Routledge, 2019
Keywords
HR practices, job redesign, leadership training, supervisor support, intervention mediated effects
National Category
Applied Psychology
Identifiers
urn:nbn:se:umu:diva-156602 (URN)10.1080/1359432X.2018.1541887 (DOI)000456815300005 ()
Projects
Bio4Energy
Funder
Forte, Swedish Research Council for Health, Working Life and Welfare, 2014-073
Available from: 2019-02-20 Created: 2019-02-20 Last updated: 2019-09-06Bibliographically approved
Romeo, M., Yepes-Baldó, M., Ángel Piñeiro, M., Westerberg, K. & Nordin, M. (2019). Job crafting and well-being in the elderly care sector: the effect of over-commitment. Employee relations, 41(3), 358-373
Open this publication in new window or tab >>Job crafting and well-being in the elderly care sector: the effect of over-commitment
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2019 (English)In: Employee relations, ISSN 0142-5455, E-ISSN 1758-7069, Vol. 41, no 3, p. 358-373Article in journal (Refereed) Published
Abstract [en]

Purpose – The purpose of this paper is to analyze the moderation effect of over-commitment in the job crafting–well-being relationship, in the elderly care sector in Spain.

Design/methodology/approach – A cross-sectional design was implemented and a final sample of 353 participants were assessed using the Job Crafting Questionnaire, an adaptation of the Over-commitment Scale from the Effort-Reward Imbalance Questionnaire, and the General Health Questionnaire (GHQ-12).

Findings – A positive interaction between relational and task crafting and over-commitment is observed in the prediction of well-being levels. Specifically, the effect of over-commitment in the task crafting–well-being relationship proved to be statistically significant when opposed to low, medium and high levels of over-commitment. Additionally, the effect of over-commitment in the relational crafting–well-being relationship proved to be statistically significant only when opposed to medium and high levels of over-commitment. Finally, a direct and simple effect was observed between cognitive crafting and well-being, not moderated by over-commitment.

Research limitations/implications – Implementation of non-behavioral measurements, and a non-longitudinal design are suggested. The development of behavioral measures for job crafting is encouraged, along with the implementation of longitudinal designs sensitive to changes in over-commitment. Possible over-commitment results are biased by an economically contracted environment.

Practical implications – Job crafting training, over-commitment early detection and further research on job crafting strategies’ preferences are suggested.

Originality/value – The moderating role of over-commitment in the job crafting–well-being relationship in the elderly care sector represents one of these attempts to better understand evidences of how work-related efforts modify a worker’s psychological functioning and adaptation, which is the reason why, specially in contexts of uncertainty, its study becomes relevant.

Place, publisher, year, edition, pages
Emerald Group Publishing Limited, 2019
Keywords
Well-being, Job crafting, Elderly care sector, Nursing home employees, Over-commitment
National Category
Psychology (excluding Applied Psychology)
Research subject
Psychology
Identifiers
urn:nbn:se:umu:diva-157155 (URN)10.1108/ER-04-2018-0117 (DOI)000462089200003 ()
Available from: 2019-03-13 Created: 2019-03-13 Last updated: 2019-09-05Bibliographically approved
Yepes-Baldó, M., Romeo, M., Westerberg, K. & Nordin, M. (2018). Job crafting, employee well-being, and quality of care. Western Journal of Nursing Research, 40(1), 52-66
Open this publication in new window or tab >>Job crafting, employee well-being, and quality of care
2018 (English)In: Western Journal of Nursing Research, ISSN 0193-9459, E-ISSN 1552-8456, Vol. 40, no 1, p. 52-66Article in journal (Refereed) Published
Abstract [en]

The main objective is to study the effects of job crafting activities of elder care and nursing home employees on their perceived well-being and quality of care in two European countries, Spain and Sweden. The Job Crafting, the General Health, and the Quality of Care questionnaires were administered to 530 employees. Correlations and hierarchical regression analyses were performed. Results confirm the effects of job crafting on quality of care (r = .291, p < .01; β = .261, p < .01; ΔR2 = .065, p < .01) and employees’ well-being (r = .201, p < .01; β = .171, p < .01; ΔR2 = .028, p < .01). A positive linear relationship was found between job crafting and well-being in Spain and Sweden and with quality of care in Spain. On the contrary, in Sweden, the relationship between job crafting and well-being was not linear. Job crafting contributes significantly to employees’ and residents’ well-being. Management should promote job crafting to co-create meaningful and productive work. Cultural effects are proposed to explain the differences found.

Place, publisher, year, edition, pages
Sage Publications, 2018
Keywords
employee well-being, nursing home, quality of health care, job crafting
National Category
Applied Psychology
Identifiers
urn:nbn:se:umu:diva-128310 (URN)10.1177/0193945916680614 (DOI)
Funder
Forte, Swedish Research Council for Health, Working Life and Welfare
Available from: 2016-12-01 Created: 2016-12-01 Last updated: 2018-06-09Bibliographically approved
Westerberg, K., Pienaar, J., Nordin, M., Romeo, M. & Yepes-Baldó, M. (2018). Organizational change and commitment: Effects on well-being, turnover intent and quality of care in Spanish and Swedish eldercare. Economic and Industrial Democracy, 1-18
Open this publication in new window or tab >>Organizational change and commitment: Effects on well-being, turnover intent and quality of care in Spanish and Swedish eldercare
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2018 (English)In: Economic and Industrial Democracy, ISSN 0143-831X, E-ISSN 1461-7099, p. 1-18Article in journal (Refereed) Epub ahead of print
Abstract [en]

Frequent organizational changes have been a rule rather than an exception in many European countries for decades. The present study investigates how affective organizational commitment relates to and moderates the effects of having been exposed to organizational restructuring on employee well-being, quality of care and turnover intentions among 530 eldercare employees in Sweden and Spain. The results show that there was a main effect of employees’ experiences of being affected by change on well-being and turnover intentions but not on quality of care. Restructuring changes were moderated by affective commitment on turnover intentions. However, the buffering effect of affective commitment in terms of protecting employees from turnover intentions was weak.

Place, publisher, year, edition, pages
Sage Publications, 2018
Keywords
Commitment, organizational change, quality of care, turnover intention, well-being
National Category
Psychology (excluding Applied Psychology)
Research subject
Psychology
Identifiers
urn:nbn:se:umu:diva-157154 (URN)10.1177/0143831X18815970 (DOI)
Funder
Forte, Swedish Research Council for Health, Working Life and Welfare, 2015-00708
Available from: 2019-03-13 Created: 2019-03-13 Last updated: 2019-04-05
Kaiser, N., Lundberg, M., Nordin, M., Sandström, A., Semb, O. & Westerberg, K. (Eds.). (2018). Psykologi för vårdprofessioner (1ed.). Natur och kultur
Open this publication in new window or tab >>Psykologi för vårdprofessioner
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2018 (Swedish)Collection (editor) (Other academic)
Place, publisher, year, edition, pages
Natur och kultur, 2018. p. 328 Edition: 1
National Category
Psychology
Identifiers
urn:nbn:se:umu:diva-145706 (URN)9789127140325 (ISBN)
Available from: 2018-03-14 Created: 2018-03-14 Last updated: 2019-03-22Bibliographically approved
Nordin, M., Romeo, M., Yepes-Baldo, M. & Westerberg, K. (2018). Spanish and Swedish eldercare managers' influence on employees. International Journal of Workplace Health Management, 11(5), 294-304
Open this publication in new window or tab >>Spanish and Swedish eldercare managers' influence on employees
2018 (English)In: International Journal of Workplace Health Management, ISSN 1753-8351, E-ISSN 1753-836X, Vol. 11, no 5, p. 294-304Article in journal (Refereed) Published
Abstract [en]

Purpose - Hierarchical and flat organizational types are predominant in Spain and Sweden, respectively. To study how managers' commitment and work overcommitment (WOC) affect employee well-being, and job perception in these different countries can shed insight on how to improve eldercare organization. The purpose of this paper was to study the association between eldercare employee exposure to managers' commitment and WOC, and employee mental well-being and job perception and how these associations differed between Spain and Sweden.

Design/methodology/approach - A questionnaire with validated questions on commitment, WOC, mental well-being and job perception, operationalized as the perception of quality of care and turnover intent, was sent out to eldercare managers and employees in Spain and Sweden. t-Tests, (2) and linear regression were applied to study the associations and differences between the countries.

Findings - Interaction analyses revealed that Spanish employees' mental well-being and job perception were influenced by their managers' commitment and WOC in that manager commitment improved and WOC impaired well-being and job perception. However, the Swedish eldercare employees were not influenced by their managers on these parameters.

Practical implications - The impact of managerial commitment and WOC differed between employees in Spain and Sweden, possibly because the preconditions for leadership varied due to differences in organizational type.

Originality/value - This study compares the managers' impact on employee health and job perception in two countries with different organizational prerequisites. Moreover, managers' commitment and WOC were estimated by the managers themselves and did not rely on the employees' perception, which improved ecological validity.

Place, publisher, year, edition, pages
Emerald Group Publishing Limited, 2018
Keywords
Managerial commitment, Employee mental well-being, Employee perception of quality of care, Employee turnover intent, Managerial overcommitment, Type of organization
National Category
Health Care Service and Management, Health Policy and Services and Health Economy
Identifiers
urn:nbn:se:umu:diva-152995 (URN)10.1108/IJWHM-02-2018-0014 (DOI)000447008600002 ()
Funder
Swedish Research Council Formas, 2015-00708
Available from: 2018-11-01 Created: 2018-11-01 Last updated: 2018-11-01Bibliographically approved
Tafvelin, S., Isaksson, K. & Westerberg, K. (2018). The First Year of Service: A Longitudinal Study of Organisational Antecedents of Transformational Leadership in the Social Service Organisations. British Journal of Social Work, 48(2), 430-448
Open this publication in new window or tab >>The First Year of Service: A Longitudinal Study of Organisational Antecedents of Transformational Leadership in the Social Service Organisations
2018 (English)In: British Journal of Social Work, ISSN 0045-3102, E-ISSN 1468-263X, Vol. 48, no 2, p. 430-448Article in journal (Refereed) Published
Abstract [en]

In this longitudinal interview study, we have strived to advance the understanding of how organisational factors may hinder the emergence of transformational leadership among first line managers in social service organisations. By interviewing managers in a Swedish social service organisation during their first year of leadership, we first identified leadership ideals and then asked them to identify factors that hinder the performance of this leadership. Qualitative content analysis was used to analyse the data and the results revealed that the managers strived for a transformational leadership, but several factors in the organisation made it difficult to lead in the way they intended. Hindering factors were identified both at the organisational level, such as 'top-down management', 'financial strain' and 'continuous change', and in the managers' own working environment in terms of no support', 'high work-load', 'limited influence', 'administrative tasks' and 'distance to employees'. This study contributes to our understanding of organisational antecedents of transformational leadership as well as the premises of transformational leadership in social service organisations.

Place, publisher, year, edition, pages
Oxford University Press, 2018
Keywords
Transformational leadership, organisational antecedents, social service organisations, qualitative udy, content analysis
National Category
Business Administration Social Work
Identifiers
urn:nbn:se:umu:diva-146571 (URN)10.1093/bjsw/bcx038 (DOI)000428440800010 ()
Available from: 2018-05-16 Created: 2018-05-16 Last updated: 2018-06-09Bibliographically approved
Hjelte, J., Stenling, A. & Westerberg, K. (2018). Youth jobs: young peoples' experiences of changes in motivation regarding engagement in occupations in the Swedish public sector. International Journal of Adolescence and Youth, 23(1), 36-51
Open this publication in new window or tab >>Youth jobs: young peoples' experiences of changes in motivation regarding engagement in occupations in the Swedish public sector
2018 (English)In: International Journal of Adolescence and Youth, ISSN 0267-3843, E-ISSN 2164-4527, Vol. 23, no 1, p. 36-51Article in journal (Refereed) Published
Abstract [en]

This article focuses on the influence of a programme with the purpose of increasing young people’s motivation to engage in professions with labour shortages in the Swedish public sector. The data collection methods used were qualitative and quantitative. The study shows that employment quality (skills, learning opportunities and social interaction) is essential to young people in relation to labour market interventions targeted at professions with labour shortages in the public sector. There appears to be heterogeneity in how young people value different factors. In addition, the motivational profile of young people seems to be an evolving process, but also in what way participation in a programme with focus on professions with labour shortages may contribute to such changes. The results indicate that, when planning a programme aimed at young people, individual differences should be taken into account in order to motivate them to work in professions with labour shortages.

Place, publisher, year, edition, pages
Routledge, 2018
Keywords
youth jobs, motivation, professions, public sector
National Category
Applied Psychology
Research subject
Psychology
Identifiers
urn:nbn:se:umu:diva-132262 (URN)10.1080/02673843.2016.1269653 (DOI)000431086100004 ()
Available from: 2017-03-08 Created: 2017-03-08 Last updated: 2018-06-09Bibliographically approved
Hauer, E., Nordlund, A. & Westerberg, K. (2017). Intervening with care: varying outcomes of a training and development programme in elderly care in Sweden. Journal of Vocational Education and Training, 69(4), 617-636
Open this publication in new window or tab >>Intervening with care: varying outcomes of a training and development programme in elderly care in Sweden
2017 (English)In: Journal of Vocational Education and Training, ISSN 1363-6820, E-ISSN 1747-5090, Vol. 69, no 4, p. 617-636Article in journal (Refereed) Published
Abstract [en]

Awareness of the mechanisms underlying training and development (T&D) programmes is crucial in creating sustainable learning conditions in organisations. The organisational and psychosocial aspects of the work environment in Swedish elderly care is the focus of this longitudinal study, and the relation between process and results of a T&D programme is investigated. A mixed-methods design enabled exploration of the content of the quality improvement efforts, followed by an examination of how aspects of the work environment are influenced. The perceived learning climate, workload and resource adequacy are shown to be influenced differently by different contents. Insights into the complexity surrounding T&D programmes are then offered. It is concluded that even if a seemingly sound method of quality improvement is implemented, this is not enough to guarantee success. Also, it is apparent that changes may sometimes be at the expense of employees' work environment, which may hamper continuous learning.

Place, publisher, year, edition, pages
Abingdon: Taylor & Francis, 2017
Keywords
Training and development programmes, mixed methods, learning climate, workload, resource adequacy, elderly care
National Category
Applied Psychology
Research subject
Psychology
Identifiers
urn:nbn:se:umu:diva-136617 (URN)10.1080/13636820.2017.1309567 (DOI)000415711000009 ()881251 (Local ID)881251 (Archive number)881251 (OAI)
Available from: 2017-06-20 Created: 2017-06-20 Last updated: 2019-02-15Bibliographically approved
Westerberg, K., Hjelte, J. & Josefsson, S. (2017). Understanding eldercare users' views on quality of care and strategies for dealing with problems in Swedish home help services. Health & Social Care in the Community, 25(2), 621-629
Open this publication in new window or tab >>Understanding eldercare users' views on quality of care and strategies for dealing with problems in Swedish home help services
2017 (English)In: Health & Social Care in the Community, ISSN 0966-0410, E-ISSN 1365-2524, Vol. 25, no 2, p. 621-629Article in journal (Refereed) Published
Abstract [en]

The aim of the present study was to gain a deeper understanding of eldercare users’ strategies for dealing with problems in the quality of care and care satisfaction in relation to home help services. Based on earlier research and evaluations, it was assumed that users would express satisfaction and gratitude, but also be unwilling to complain. The specific research questions were: a) What, if any, quality of care problems do the users mention?, b) How do the users explain the reasons for these problems?, and c) What strategies do the users employ to deal with these problems?

A total of 35 interviews were conducted in November 2013 with 15 men and 20 women (66 to 92 years). The data were analysed using thematic and qualitative content analysis.

The results showed that almost all users expressed overall satisfaction with their care. However, all but one also mentioned problems. The users stated very clearly and explicitly the reasons for these problems, and in most cases they referred to the work conditions, work organization and lack of other resources in the eldercare organization. Two strategies were commonly used to deal with these problems: trivialization and adaptation. A third strategy was expressed dissatisfaction, where the problem led to actions or plans to take action. One interpretation of the findings is that what is actually measured in official quality assessments and follow-ups may be care users’ understanding of the work conditions and work organization of eldercare. The understanding attitude may prevent them from complaining because it lowers their expectations.

Keywords
eldercare, home help services, care satisfaction, care quality assessments, complaints.
National Category
Psychology Public Health, Global Health, Social Medicine and Epidemiology
Research subject
Psychology
Identifiers
urn:nbn:se:umu:diva-126168 (URN)10.1111/hsc.12351 (DOI)000394976600031 ()27109545 (PubMedID)2-s2.0-85011841867 (Scopus ID)
Available from: 2016-09-30 Created: 2016-09-30 Last updated: 2018-06-09Bibliographically approved
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