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Söderström, Mikael
Publications (10 of 12) Show all publications
Hedestig, U., Skog, D. & Söderström, M. (2018). Challenges in Using IoT in Public Spaces. In: Urb-IoT 2018: 3rd EAI International Conference on IoT in Urban Space, 21-23 November, 2018, Guimarães, Portugal. Paper presented at Urb-IoT 2018 - 3rd EAI International Conference on IoT in Urban Space, 21-23 November, 2018, Guimarães, Portugal. The European Alliance for Innovation (EAI)
Open this publication in new window or tab >>Challenges in Using IoT in Public Spaces
2018 (English)In: Urb-IoT 2018: 3rd EAI International Conference on IoT in Urban Space, 21-23 November, 2018, Guimarães, Portugal, The European Alliance for Innovation (EAI) , 2018Conference paper, Published paper (Refereed)
Abstract [en]

The past decades a number of new perspectives on public administration have emerged, for instance New Public Service, New Public Governance and Digital Era Governance. Several of these perspectives seem to have the concept of co-production in common, implying that the public sector engages citizens to take part in the design and execution of services. A rather new way to achieve coproduction in the public sector has been to utilize crowdsourcing or social media monitoring. However, the way these ’methods’ has been implemented in public sector is often associated with difficulties, and to overcome some of them we propose an Internet of Things (IoT) approach that hopefully will create improved conditions for data-driven business development. At present, the approach is tested in a local government in northern Sweden in which we have set up a Low Power Wide Area Network designed for wireless battery-operated sensors. Although the test is still in an initial stage, results so far are promising and using sensor data in business development may be one way to improve public sector services. However, our test also shows that there are some issues that are of importance when designing and using IoT in public spaces. We conclude by suggesting that the concept of affordance can be useful to understand how we design and implement sensors in public spaces.

Place, publisher, year, edition, pages
The European Alliance for Innovation (EAI), 2018
Keywords
Internet of Things, business development, affordances, public space
National Category
Information Systems
Identifiers
urn:nbn:se:umu:diva-156530 (URN)
Conference
Urb-IoT 2018 - 3rd EAI International Conference on IoT in Urban Space, 21-23 November, 2018, Guimarães, Portugal
Funder
European Regional Development Fund (ERDF), 20201055VINNOVA, 2017-02133
Available from: 2019-02-18 Created: 2019-02-18 Last updated: 2019-03-04Bibliographically approved
Hedestig, U., Skog, D. & Söderström, M. (2018). Co-producing public value through IoT and social media. In: Marijin Janssen, Soon Ae Chun, Vishanth Weerakkody (Ed.), 19th International Conference on Digital Government Research, Delft University of Technology, The Netherlands, May 30-June 1, 2018: Governance in the Data Age. Paper presented at DG.O 2018. Association for Computing Machinery (ACM)
Open this publication in new window or tab >>Co-producing public value through IoT and social media
2018 (English)In: 19th International Conference on Digital Government Research, Delft University of Technology, The Netherlands, May 30-June 1, 2018: Governance in the Data Age / [ed] Marijin Janssen, Soon Ae Chun, Vishanth Weerakkody, Association for Computing Machinery (ACM), 2018Conference paper, Published paper (Refereed)
Abstract [en]

The past decades a number of new perspectives on public adminis- tration have emerged, for instance New Public Service, New Public Governance and Digital Era Governance. Several of these perspec- tives seem to have the concept of co-production in common, im- plying that the public sector engages citizens to take part in the design and execution of services. A rather new way to achieve co- production in the public sector has been to utilize crowdsourcing or social media monitoring. However, the way these ’methods’ has been implemented in public sector is often associated with diffi- culties, and to overcome some of them we propose an Internet of Things (IoT) approach that hopefully will create improved condi- tions for data-driven business development, and innovative citizen sourcing. At present, the approach is tested in a local government in northern Sweden in which we have set up a Low Power Wide Area Network (LoRa) designed for wireless battery-operated sen- sors. Although the test is still in an initial stage, results so far are promising and combining IoT and social media may be one way of creating co-production of public sector services.

Place, publisher, year, edition, pages
Association for Computing Machinery (ACM), 2018
Keywords
Co-production, crowdsourcing, citizen sourcing, social media monitoring, Internet of Things, business development
National Category
Information Systems
Research subject
Computer and Information Science
Identifiers
urn:nbn:se:umu:diva-147713 (URN)10/.1145/3209281.3209349 (DOI)978-1-4503-6526-0 (ISBN)
Conference
DG.O 2018
Projects
Bitstream II
Funder
European Regional Development Fund (ERDF), 20201055
Available from: 2018-05-15 Created: 2018-05-15 Last updated: 2018-06-09
Söderström, M., Hedestig, U., Fallmyr, T., Ellingsen, K., Hegerholm, H. & Klæboe, G.-T. (2014). Bitstream - Capacity Building for Innovation: Final report. Umeå: Umeå universitet
Open this publication in new window or tab >>Bitstream - Capacity Building for Innovation: Final report
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2014 (English)Report (Other academic)
Abstract [en]

The main objective of the Bitstream project was to create a transnational platform for capacity building and exchange of experiences in the area of innovative business development. This includes capacity building for staff in the public sector in Norway and Sweden. The project deliverables has been to accomplish

  • A virtual and physical transnational platform for capacity building that includes a cross-border exchange of experiences, research and developments in innovative business development.
  • Increased competence of the public sector to conduct innovative business development and to act as a competent authority in procurement processes, and also increased competence of Norwegian ICT companies.
  • Prototypes of methods and tools that are adapted to sustainable innovative business development in the public sector.

Place, publisher, year, edition, pages
Umeå: Umeå universitet, 2014. p. 22
Series
Working Papers in Informatics, ISSN 1401-4580 ; 14.01
National Category
Information Systems, Social aspects
Research subject
Computer and Information Science
Identifiers
urn:nbn:se:umu:diva-109875 (URN)
Projects
Bitstream, finansierat av Interreg. Botnia Atlantica
Available from: 2015-10-08 Created: 2015-10-08 Last updated: 2018-06-07Bibliographically approved
Hermansson, C.-T., Söderström, M. & Johansson, D. (2014). Developing useful mobile applications in cross media platforms. In: 2014 Eighth International Conference on Innovative Mobile and Internet Services in Ubiquitous Computing (IMIS): . Paper presented at 8th International Conference on Innovative Mobile and Internet Services in Ubiquitous Computing (IMIS), JUL 02-04, 2014, Birmingham City Univ, Birmingham, England (pp. 128-132). IEEE
Open this publication in new window or tab >>Developing useful mobile applications in cross media platforms
2014 (English)In: 2014 Eighth International Conference on Innovative Mobile and Internet Services in Ubiquitous Computing (IMIS), IEEE , 2014, p. 128-132Conference paper, Published paper (Refereed)
Abstract [en]

As the app market expands, new challenges arise for developers. Creating useful applications is important in achieving extensive and cohesive use. This paper presents a mobile application called "The Time Machine", offering location-dependent information about the environment in a town. The app is evaluated through expert evaluation, as well as user evaluation conducted as a field observation with 15 participating users, measuring the level of usability in the application. Results are used to discuss guidelines on how to develop useful mobile applications. Knowledge about user behavior, a clear application purpose, an understandable interface, and cross-platform functionality are all important aspects for developers to consider.

Place, publisher, year, edition, pages
IEEE, 2014
Series
International Conference on Innovative Mobile and Internet Services in Ubiquitous Computing, ISSN 2375-8287
National Category
Human Computer Interaction
Identifiers
urn:nbn:se:umu:diva-142813 (URN)10.1109/IMIS.2014.59 (DOI)000392846600020 ()978-1-4799-4331-9 (ISBN)
Conference
8th International Conference on Innovative Mobile and Internet Services in Ubiquitous Computing (IMIS), JUL 02-04, 2014, Birmingham City Univ, Birmingham, England
Available from: 2017-12-14 Created: 2017-12-14 Last updated: 2018-06-09Bibliographically approved
Söderström, M. (2013). Flexutbildningar vid Umeå universitet. In: Erik Lindenius (Ed.), Reformation, revolution, evolution: universitetslärandet ur ett tidsperspektiv. Paper presented at Den tionde universitetspedagogiska konferensen, 1-2 mars 2011 (pp. 167-169). Umeå: Umeå universitet
Open this publication in new window or tab >>Flexutbildningar vid Umeå universitet
2013 (Swedish)In: Reformation, revolution, evolution: universitetslärandet ur ett tidsperspektiv / [ed] Erik Lindenius, Umeå: Umeå universitet , 2013, p. 167-169Conference paper, Oral presentation with published abstract (Other academic)
Place, publisher, year, edition, pages
Umeå: Umeå universitet, 2013
Series
Skriftserie från universitetspedagogiskt centrum, ISSN 1651-5692 ; 2013:1
National Category
Educational Sciences Human Aspects of ICT
Identifiers
urn:nbn:se:umu:diva-76672 (URN)978-91-7459-571-0 (ISBN)
Conference
Den tionde universitetspedagogiska konferensen, 1-2 mars 2011
Note

Annat ISSN angivet på omslag: 1650-4364

Available from: 2013-07-09 Created: 2013-07-09 Last updated: 2018-06-08Bibliographically approved
Hedestig, U. & Söderström, M. (2010). Learning tools or learning infrastructures?: models for understanding and designing sustainable learning spaces. In: Proceedings of European Association of Distance Teaching Universities, EADTU, Annual Conference 2010, Zermatt, Switzerland. Paper presented at European Association of Distance Teaching Universities, EADTU, Annual Conference 2010, Zermatt, Switzerland, 2010.
Open this publication in new window or tab >>Learning tools or learning infrastructures?: models for understanding and designing sustainable learning spaces
2010 (English)In: Proceedings of European Association of Distance Teaching Universities, EADTU, Annual Conference 2010, Zermatt, Switzerland, 2010Conference paper, Published paper (Refereed)
Identifiers
urn:nbn:se:umu:diva-41467 (URN)
Conference
European Association of Distance Teaching Universities, EADTU, Annual Conference 2010, Zermatt, Switzerland, 2010
Available from: 2011-03-25 Created: 2011-03-25 Last updated: 2018-06-08Bibliographically approved
Hedestig, U. & Söderström, M. (2009). A citizen centric framework for business developmnet in the public sector. In: In P. Cunningham and M. Cunningham (Ed.), Proceedings of E-challenge 21-23 October 2009, Istanbul, Turkey. Paper presented at E-challenge, Istanbul, Turkey, 21-23 October 2009.
Open this publication in new window or tab >>A citizen centric framework for business developmnet in the public sector
2009 (English)In: Proceedings of E-challenge 21-23 October 2009, Istanbul, Turkey / [ed] In P. Cunningham and M. Cunningham, 2009Conference paper, Published paper (Refereed)
Identifiers
urn:nbn:se:umu:diva-41469 (URN)
Conference
E-challenge, Istanbul, Turkey, 21-23 October 2009
Available from: 2011-03-25 Created: 2011-03-25 Last updated: 2018-06-08Bibliographically approved
Hedestig, U. & Söderström, M. (2009). A user centred approach to inform learning space design. In: Proceedings of 23rd ICDE World Conference on Open and Distance Learning including the 2009 EADTU Annual Conference (M-2009), Maastricht, Holland. Paper presented at 23rd ICDE World Conference on Open and Distance Learning including the 2009 EADTU Annual Conference (M-2009), Maastricht, Holland, 2009.
Open this publication in new window or tab >>A user centred approach to inform learning space design
2009 (English)In: Proceedings of 23rd ICDE World Conference on Open and Distance Learning including the 2009 EADTU Annual Conference (M-2009), Maastricht, Holland, 2009Conference paper, Published paper (Refereed)
Identifiers
urn:nbn:se:umu:diva-41468 (URN)
Conference
23rd ICDE World Conference on Open and Distance Learning including the 2009 EADTU Annual Conference (M-2009), Maastricht, Holland, 2009
Available from: 2011-03-25 Created: 2011-03-25 Last updated: 2018-06-08Bibliographically approved
Hedestig, U. & Söderström, M. (2008). Horizontal integration of local government: the case of the citizen service unit. In: Cunningham, P., Cunningham, M. (Ed.), Collaboration and the Knowledge Economy: Issues, Applications, Case Studies, Pt 1 (pp. 391-398). Amsterdam: IOS Press
Open this publication in new window or tab >>Horizontal integration of local government: the case of the citizen service unit
2008 (English)In: Collaboration and the Knowledge Economy: Issues, Applications, Case Studies, Pt 1 / [ed] Cunningham, P., Cunningham, M., Amsterdam: IOS Press, 2008, p. 391-398Chapter in book (Other academic)
Abstract [en]

The objective of this paper is to present empirical findings suggesting that it may be easier to develop a citizen service than to create more effective administrative procedures. Our starting point is a case study in which we followed a large strategically important development project in a Swedish municipality. The project aims to improve both citizen service and the municipality's internal effectiveness. Its main objective is to develop a Citizen Service Unit (CSU) that works as a one-stop-shop collecting service requests from citizens in one channel. According to the citizens the CSU clearly is a success. In the citizen survey we conducted the service of the CSU is rated very high. The answering rate has increased to 85%, every request is recorded in a document and workflow system and the citizen receives fast feedback from a handling officer at the responsible office. From an organizational perspective the CSU is not at all a success. On the managerial level there is a consensus on why and how they should change within their offices. On lower levels, however, clear roles, new work routines and routines for the communication between the CSU and handling officers to a large extent have been missing. Therefore, we suggest the following lessons to be learned: (1) Pay equal attention to the front-office and the back-office perspective. Reengineered business processes and new work routines will not show up by themselves, and (2) When developing one-stop-shops as the CSU make sure to also develop models for the relationship between the one-stop-shop and the rest of the organization.

Place, publisher, year, edition, pages
Amsterdam: IOS Press, 2008
Series
Information and Communication Technologies and the Knowledge Economy, ISSN 1574-1230 ; 5
Keywords
e-government, citizen-centric approach, case, strategic development, one-stop shop, horizontal integration
National Category
Information Systems, Social aspects
Research subject
Computer and Information Science
Identifiers
urn:nbn:se:umu:diva-19184 (URN)000269520500049 ()978-1-58603-924-0 (ISBN)
Projects
Models for Strategic Business Development in Public Service, funded by Vinnova
Available from: 2009-03-05 Created: 2009-03-05 Last updated: 2018-06-09Bibliographically approved
Hedestig, U. & Söderström, M. (2008). Student centered models for strategic development of higher education. In: European Association of Distance Teaching Universities, EADTU, Annual Conference 2008: Lifelong learning in higher education:networked teaching and learning in a knowledge society. Paper presented at EADTU, Annual Conference 2008. Poitiers: Centre National d'Enseignement à Distance. CNED
Open this publication in new window or tab >>Student centered models for strategic development of higher education
2008 (English)In: European Association of Distance Teaching Universities, EADTU, Annual Conference 2008: Lifelong learning in higher education:networked teaching and learning in a knowledge society, Poitiers: Centre National d'Enseignement à Distance. CNED , 2008Conference paper, Published paper (Refereed)
Abstract [en]

National, regional and local governments are currently positioning themselves to be part of the Internet revolution, and as technology improves, greater attention is being given to its use in developing the business of governments. However, this aspect does not seem to have been an object of interest for university education. Developments have been done on the operational level where net based learning platforms and environments have been introduced, but strategically universities still seem to be organised from a supply oriented perspective. Hence, few methods and tools are developed for student driven development of lifelong learning. This paper presents three models for improving universities ability to develop demand oriented lifelong learning for its students. The first model considers the idea of a one-stop shop at universities. Today potential students communicate with different units/actors; student service, study counsellors, teachers, directors of undergraduate studies, etc. Currently common information systems, which collects and records requests from students are lacking. This type of information system could be similar to a customer-relation management system and help the organisation to make strategic decisions based on real needs. The second approach considers efficient models for development and maintenance of courses delivered over multiple channels. The objective is to generate the necessary foundation for making decisions based on student needs that is of practical and financial value to the organisation. The third model aims at finding private-public partnerships that deliver different forms of educational solutions. These aspects are all of importance when developing a sustainable strategic development of universities.

Place, publisher, year, edition, pages
Poitiers: Centre National d'Enseignement à Distance. CNED, 2008
Keywords
student driven, lifelong learning, sustainable strategic development
Identifiers
urn:nbn:se:umu:diva-19197 (URN)
Conference
EADTU, Annual Conference 2008
Available from: 2009-03-05 Created: 2009-03-05 Last updated: 2018-06-09Bibliographically approved
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