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Wishing to be perceived as a capable and resourceful person: A qualitative study of melanoma patients’ experiences of the contact and interaction with healthcare professionals
Umeå universitet, Medicinska fakulteten, Institutionen för omvårdnad.ORCID-id: 0000-0003-4212-8080
Umeå universitet, Medicinska fakulteten, Institutionen för omvårdnad.
Umeå universitet, Samhällsvetenskapliga fakulteten, Sociologiska institutionen.ORCID-id: 0000-0003-1975-9060
Umeå universitet, Medicinska fakulteten, Institutionen för folkhälsa och klinisk medicin.
Vise andre og tillknytning
2019 (engelsk)Inngår i: Journal of Clinical Nursing, ISSN 0962-1067, E-ISSN 1365-2702, Vol. 28, nr 7–8, s. 1223-1232Artikkel i tidsskrift (Fagfellevurdert) Published
Abstract [en]

AIMS AND OBJECTIVES: To explore patients' experiences of contact and interaction with healthcare professionals (HCPs) during the diagnostic process of melanoma.

BACKGROUND: In Sweden, most patients with suspected skin lesions seek care at the primary level of services in the first instance. Previous research describes the diagnostic process as a complex journey with uncertainty. Nonetheless, the importance of contact and interaction between patient and HCPs during the diagnostic process is rarely explored.

DESIGN: This study adopted a qualitative design in which semi-structured interviews were conducted and the COREQ-checklist for qualitative studies employed (EQUATOR guidelines).

METHODS: A sample of 30 patients (15 women, 15 men) diagnosed with melanoma was included. Secondary analysis of interviews was carried out using qualitative content analysis.

RESULTS: One theme emerged: Wishing to be perceived as a capable and resourceful person that consisted of three categories: (a) The need of being valued, (b) The need of being informed and (c) The need of taking actions.

CONCLUSIONS: Our results suggest that patients wish to be valued as capable and resourceful persons as well as to be provided with honest and sufficient information about the diagnosis and subsequent procedures. By fulfilling these wishes, HCPs can involve patients in the diagnostic process and reduce patients' uncertainty. A need of supportive and accessible health care to manage the diagnostic process and to reduce patients' struggle for care was also identified.

RELEVANCE TO THE CLINICAL PRACTICE: Patients are satisfied when health care is organised in a patient-/person-centred manner, that is, in accordance with patients' needs, avoiding gatekeeping, and when HCPs interact respectfully in encounters. Accessible HCPs during the diagnostic process of melanoma are required to inform, support and navigate patients within the healthcare system and through their diagnostic journey.

sted, utgiver, år, opplag, sider
John Wiley & Sons, 2019. Vol. 28, nr 7–8, s. 1223-1232
Emneord [en]
cancer, care needs, healthcare professional-patient relationship, patient-centred care, patients’ experience, qualitative study
HSV kategori
Identifikatorer
URN: urn:nbn:se:umu:diva-155315DOI: 10.1111/jocn.14730ISI: 000460767400018PubMedID: 30549354Scopus ID: 2-s2.0-85059608526OAI: oai:DiVA.org:umu-155315DiVA, id: diva2:1278009
Tilgjengelig fra: 2019-01-11 Laget: 2019-01-11 Sist oppdatert: 2019-10-16bibliografisk kontrollert

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Hultstrand Ahlin, CeciliaHörnsten, ÅsaCoe, Anna-BrittLilja, MikaelHajdarevic, Senada

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