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Amidst the ever-evolving dynamics of the labour market, business graduates continuallyfind themselves adapting their skill sets to stay competitive and relevant. Extensiveresearch has delved into employability, highlighting the pivotal role of soft skills inadequately preparing business students for today's labour market. Notably, existingliterature indicates that the cultivation of these skills often occurs during youth and isparticularly profound within university settings. However, a debate arises regarding theeffectiveness of business universities in imparting soft skills to students. Given this, priorstudies advocate for closer collaboration between business schools and industry to aligneducation with professional demands and equip students with essential soft skills. In thiscontext, internships emerge as a focal point, with previous research emphasizing theirrole in effectively developing soft skills among students. However, there remains a needfor further research to comprehensively understand how internships influence the processof the development of soft skills. Through a qualitative study and the incorporation ofwell-known theories related to this area, we will delve deeper into this subject.

The purpose of this study is to examine the role of internships in enhancing theemployability of business students by contribution to the process of developing four keysoft skills: communication, teamwork, self-management, and problem-solving. Thisobjective is pursued by addressing the following research questions: How can internshipscontribute to the process of the development of communication, teamwork, self-management, and problem-solving skills among Swedish nationals enrolled in businesseducation programs? To achieve this, we conducted in-depth interviews with sevenformer business administration students, all of whom completed internships. Theseindividuals secured employment before their graduation dates, spanning from 2022 to2023, and are all Swedish nationals who pursued their business education at universitiesin Sweden. Through these interviews, we gained insights into their subjectiveexperiences.

It has been found, with the application of the experiential learning theory, human capitaltheory, and emotional intelligence theory, that internships indeed contribute to the processof developing communication, teamwork, self-management, and problem-solving skillsamong business students. Furthermore, enhances students’ employability. The analysisindicates that alumni collectively emphasize that internships significantly contribute tothe development of these soft skills, crediting practical experiences, increasedresponsibility, and exposure to workplace dynamics. Consequently, we suggest thatbusiness students should engage in internships. Further, that both business universitiesand organizations at large should encourage and support them in achieving this goal