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Capturing user experiences of mobile information technology with the repertory grid technique
Umeå universitet, Teknisk-naturvetenskapliga fakulteten, Arkitekthögskolan vid Umeå universitet. Umeå universitet, Samhällsvetenskapliga fakulteten, Institutionen för informatik.
Umeå universitet, Samhällsvetenskapliga fakulteten, Institutionen för informatik. (Q-Life)
2010 (engelsk)Inngår i: Human Technology, ISSN 1795-6889, E-ISSN 1795-6889, Vol. 6, nr 2, s. 250-268Artikkel i tidsskrift (Fagfellevurdert) Published
Abstract [en]

We describe the application of the repertory grid technique (RGT) as a tool for capturing the user experience of technological artifacts. In noting the artificiality of assessing the emotional impact of interactive artifacts in isolation from cognitive judgments, we argue that HCI techniques must provide practical solutions regarding how to assess the holistic meaning of users’ interactive experiences. RGT is a candidate for this role. This paper takes the reader step by step through setting up, conducting, and analyzing a RGT study. RGT is a technique on the border between qualitative and quantitative research, unique in that it respects the wholeness of cognition and does not separate the intellectual from the emotional aspects of the user experience. Compared to existing methods in HCI, RGT has the advantage of treating experiences holistically, while also providing a degree of quantitative precision and generalizability in their capture.

sted, utgiver, år, opplag, sider
Jyväskylä, Finland: Open Science Centre , 2010. Vol. 6, nr 2, s. 250-268
Emneord [en]
user experiences, mobile HCI, repertory grid, design
HSV kategori
Identifikatorer
URN: urn:nbn:se:umu:diva-36947OAI: oai:DiVA.org:umu-36947DiVA, id: diva2:356863
Tilgjengelig fra: 2010-10-14 Laget: 2010-10-14 Sist oppdatert: 2019-01-31bibliografisk kontrollert

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