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The effect of skeleton screens: Users’ perception of speed and ease of navigation
Umeå University, Faculty of Science and Technology, Department of Applied Physics and Electronics. Nanyang Technological University, Singapore. (Digital Media Lab)ORCID iD: 0000-0002-9283-9246
Umeå University, Faculty of Science and Technology, Department of Applied Physics and Electronics. (Digital Media Lab)
Umeå University, Faculty of Science and Technology, Department of Applied Physics and Electronics. (Digital Media Lab)
2018 (English)In: Proceedings of the 36th European Conference on Cognitive Ergonomics, New York, NY: ACM Press, 2018, article id 22Conference paper, Published paper (Refereed)
Abstract [en]

Progression bars and spinners have long been the norm when providing feedback during wait times on the web. However, a more recent trend is the use of skeleton screens. This paper aims to evaluate the usefulness of skeleton screens as an alternative to spinners. This is done user testing a fictional news site with two variations, one showing skeleton screens before content is loaded, and another utilizing spinners. Both a questionnaire and measuring timing while finding a specified article when entering a website for the first time was used. The results show that the page using skeleton screens, scored higher on average on both perceived speed and ease of navigation. However, people using the page with spinners were faster at finding the article when entering the site for the first time. The results of this paper cannot show any significant differences in any of the comparisons between the web pages.

Place, publisher, year, edition, pages
New York, NY: ACM Press, 2018. article id 22
Keywords [en]
feedback, skeleton screens, spinners
National Category
Interaction Technologies
Identifiers
URN: urn:nbn:se:umu:diva-157000DOI: 10.1145/3232078.3232086Scopus ID: 2-s2.0-85055328583ISBN: 978-1-4503-6449-2 (print)OAI: oai:DiVA.org:umu-157000DiVA, id: diva2:1293450
Conference
ECCE'18 36th European Conference on Cognitive Ergonomics, Utrecht, Netherlands, September 5–7, 2018
Available from: 2019-03-04 Created: 2019-03-04 Last updated: 2019-03-20Bibliographically approved

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Mejtoft, ThomasSöderström, Ulrik

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CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf