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Scrutinized with inadequate control and support: Interns' experiences communicating with and writing referrals to hospital radiology departments - A qualitative study
Umeå University, Faculty of Medicine, Department of Radiation Sciences, Diagnostic Radiology.
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2016 (English)In: Radiography, ISSN 1078-8174, E-ISSN 1532-2831, Vol. 22, no 4, 313-318 p.Article in journal (Refereed) Published
Abstract [en]

Introduction: Interns' experiences communicating with and writing referrals to hospital radiology departments are important for patient safety, image quality, and decision-making in the diagnostic process. Understanding roles within the department and in the diagnostic process is important for communication. This study aimed to describe interns' experiences communicating with and writing referrals to their hospital's radiology department. Method: A qualitative study design was used. Data was collected from focus discussions with ten interns in three focus groups in Northern Sweden during 2012. The data were subjected to qualitative content analysis. Results: One theme, "a feeling of being scrutinized and lacking control", was identified in the final categories. The interns experienced that the radiology department placed high demands on them and desired more diagnostic skills training, resources and feedback. The interns suggested the following improvements: enhanced dialogue and feedback, improved education, handy guidelines, and practice writing referrals. Conclusion: Interns need more feedback from, and dialogue with, members of the Department of Radiology. They also need more knowledge of referral guidelines, appropriateness criteria and more practice to develop their knowledge and skill for writing referrals. They describe feelings of inadequate support and feel scrutinized in demanding work conditions and need more collaboration. They also need more time and more control of radiology outcomes, and they are eager to learn. 

Place, publisher, year, edition, pages
2016. Vol. 22, no 4, 313-318 p.
Keyword [en]
Intern, Referral, Radiographer, Radiology, Radiologist, Communication
National Category
Radiology, Nuclear Medicine and Medical Imaging
Identifiers
URN: urn:nbn:se:umu:diva-129995DOI: 10.1016/j.radi.2016.04.004ISI: 000386871700019OAI: oai:DiVA.org:umu-129995DiVA: diva2:1064600
Available from: 2017-01-12 Created: 2017-01-11 Last updated: 2017-01-12Bibliographically approved

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CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • harvard1
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf