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Utsatthet - en del av jobbet?: En kvalitativ studie om att känna sig säker och utsatt som socialsekreterare
Umeå University, Faculty of Social Sciences, Department of Social Work.
Umeå University, Faculty of Social Sciences, Department of Social Work.
2016 (Swedish)Independent thesis Basic level (degree of Bachelor), 180 HE creditsStudent thesisAlternative title
Exposure - part of the job? : A qualitative study about feeling secure and exposed as a social welfare secretary. (English)
Abstract [sv]

Enligt tidigare vetenskaplig forskning och rapporter framkommer det att utsattheten mot socialsekreterare har ökat under de senaste åren. Huvudsyftet med denna studie var att undersöka och analysera hur socialsekreterarna i olika städer i Sverige upplever utsatthet och säkerhet på sin arbetsplats. Erfarenheterna av säkerhet och utsatthet analyserades genom tre teorier; våldets normaliseringsprocess, kognitiv dissonans och teorin om klientrelationer. För att kunna använda en korrekt metod har sex intervjuer genomförts. Intervjuerna transkriberades och analyserades utifrån en tematisk analys. De viktigaste resultaten som konstaterades i det empiriska materialet var att socialsekreterare kände sig säkra på sin arbetsplats. Dessa känslor kunde dock blekna när socialsekreterarna blev en måltavla för en klient, främst genom verbala attacker. En slutsats som dras är att en känsla av falsk säkerhet kan ske i socialsekreterarens yrke. Den falska säkerheten vara en riskfaktor för socialsekreterares psykiska hälsa och därför kan det vara viktigt att göra ytterligare forskning om detta ämne.

Abstract [en]

According to previous scientific research and reports it states that the exposure towards social welfare secretaries has increased in the recent years. The main purpose of this study was to examine and analyse how the employees at swedish social welfare services experience exposure and security in their place of work. The experiences of security were analysed through three theories; violence normalization process, cognitive dissonance and theory about client relations. In order to use a correct method, six interviews were carried out with the employees. The data found through the material was transcribed and analysed based on an thematic analysis. The main results that were found in the empirical material concluded that the secretaries thoroughly felt safe in their workplace. These feelings could however fade whenever targeted by a client, mostly by verbal attacks. A conclusion that was drawn is that a feeling of pseudo-security can be notable in the profession of the social secretary. This might be a risk factor for social secretaries mental health and therefore it may be important to make further rechears about that subject.

Place, publisher, year, edition, pages
2016. , 34 p.
Keyword [en]
Social work, social secretary, exposure, security
Keyword [sv]
Socialt arbete, socialsekreterare, utsatthet, säkerhet
National Category
Social Work
Identifiers
URN: urn:nbn:se:umu:diva-131033OAI: oai:DiVA.org:umu-131033DiVA: diva2:1071019
External cooperation
Socialtjänsten
Educational program
Study Programme for Social Work
Examiners
Available from: 2017-02-06 Created: 2017-02-06Bibliographically approved

Open Access in DiVA

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File name FULLTEXT01.pdfFile size 628 kBChecksum SHA-512
1b530c54d51e51243b1a4fc5894d5877281aa4f80353e135c49dc9eb36c89110ade34b5ca03244909234688d47dd9c28c2b6ea57873b0ea9a13a2b395f120c6f
Type fulltextMimetype application/pdf

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CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • harvard1
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf