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Knowledge Sharing in IT consultancy firms: Exploring the knowledge sharing mechanisms in small IT consultancy firms
Umeå University, Faculty of Social Sciences, Department of Informatics.
2017 (English)Independent thesis Advanced level (degree of Master (Two Years)), 10 credits / 15 HE creditsStudent thesis
Abstract [en]

Knowledge management is a key avenue for consulting firms to ensure survival and maintain competitive advantage. Prior research has focused on many different aspects of knowledge sharing in IT firms and projects. However, even when the importance of KS is acknowledged in IT consulting firms, little is known about how the mechanisms look like inside these firms. The purpose of this study is to explore the knowledge sharing mechanisms in small IT consulting firms or offices. Qualitative methods were used to approach the KS phenomenon, which involves six interviews that included senior consultants and managers from various firms. The results show that the small firms have a better advantage when it comes to sharing. Furthermore, that most knowledge sharing in these firms occur in an informal way since consultants prefer social interaction than using systems. Finally, the results show that a concept labelled as “Knowledge market” strongly exist in consultancy firms in small cities like Umeå.

Place, publisher, year, edition, pages
2017. , 32 p.
Series
Informatik Student Paper Master (INFSPM), SPM 2017.05
National Category
Information Systems, Social aspects
Identifiers
URN: urn:nbn:se:umu:diva-134596OAI: oai:DiVA.org:umu-134596DiVA: diva2:1094240
External cooperation
Representatives from a set of IT firms
Educational program
Master's Programme in IT Management
Supervisors
Examiners
Available from: 2017-06-16 Created: 2017-05-09 Last updated: 2017-06-16Bibliographically approved

Open Access in DiVA

KS in Small IT consultancy Firms(675 kB)44 downloads
File information
File name FULLTEXT01.pdfFile size 675 kBChecksum SHA-512
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Type fulltextMimetype application/pdf

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Total: 44 downloads
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CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • harvard1
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf