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Businesslike or not?: A mixed method study based on the Balanced Scorecard comparing the public and private rental-housing companies in Sweden
Umeå University, Faculty of Social Sciences, Umeå School of Business and Economics (USBE), Business Administration.
Umeå University, Faculty of Social Sciences, Umeå School of Business and Economics (USBE), Business Administration.
2017 (English)Independent thesis Advanced level (professional degree), 20 credits / 30 HE creditsStudent thesis
Abstract [en]

In 2011 a new law concerning the public rental-housing sector in Sweden was imposed.

The reason behind the amendment was that the Swedish government was concerned that

the previous law did not comply with the EC-laws concerning state aid and competition

rules. Public housing companies in Sweden were prior to 2011 favoured with regards to

financial aids, which led to the competition on the market being perceived as unfair

according to private rental housing companies. The New Act regulated the public

housing companies to begin to operate under more businesslike principles, which

hopefully would level out the competitive state in the sector.

This study has seeked to investigate whether or not the wanted effect of the New Act

was truly fulfilled. By using a mixed method study, collecting both qualitative data

from interviews and quantitative financial data, the two sectors have been evaluated

using a Balanced Scorecard theoretical framework. In order to assess how the public

sector has developed in relation to the private sector, convergence was an additional

theory used. Through semi-structured interviews with 14 respective 10 persons in

leading positions of public and private housing companies, data for the perspectives of

the Balanced Scorecard and perceived competition was collected. Quantitative financial

data was collected to support the information from the interviews. Using a deductive

research approach, the qualitative data was analysed through a qualitative content

analysis method and the quantitative data through descriptive statistics.

The result showed that public housing companies do operate under more businesslike

principles for some perspectives of the BSC, but that the two sectors still differ in other

perspectives. The perspective where convergence was found was the financial, whilst

the two sectors still vary in the customer and internal-business-processes perspective.

The two sectors were already similar within the learning and growth perspective, thus

the result did not show any convergence for this perspective. The question regarding

competition was where the two sectors diverged the most in their answers. The analysis

of the findings led to the overall conclusion that the public housing companies have

exerted themselves to operate under more businesslike principles. However,

stakeholders within the rental housing industry do not agree on what these principles

should entail for the public housing companies. As neutral competition was the wanted

effect of the amendment these stakeholders need to overcome their differences in order

for it to be achieved.

Place, publisher, year, edition, pages
2017. , 67 p.
Keyword [en]
Balanced Scorecard Method, Convergence, Neutral competition, Public rental housing companies, Public vs. Private rental housing companies, Businesslike principles
National Category
Business Administration
Identifiers
URN: urn:nbn:se:umu:diva-137300OAI: oai:DiVA.org:umu-137300DiVA: diva2:1117714
Educational program
International Business Program
Presentation
2017-05-24, s304Flex, Umeå, 08:00 (Swedish)
Supervisors
Examiners
Available from: 2017-06-29 Created: 2017-06-29 Last updated: 2017-06-29Bibliographically approved

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CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • harvard1
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf