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Enhanced user experience for a digital travel service and associated intranet
Umeå University, Faculty of Science and Technology, Department of Applied Physics and Electronics.
2017 (English)Independent thesis Advanced level (degree of Master (Two Years)), 300 HE creditsStudent thesisAlternative title
Förbättrad användarupplevelse för en digital resetjänst och ett associerat intranät (Swedish)
Abstract [en]

The advance of the Internet, with its sophisticated algorithmic search engines, has made accessing information as easy as lifting a finger. Pre-trip travel planning can be considered a fundamental component of the trip experience. A traveler often needs to obtain important information in order to develop a travel plan. The objective of this thesis is to evaluate and enhance the user experience for a digital travel service and associated Intranet wich main function is to help travellers find departures, arrivals and prices.

Based on an usability analysis, and user studies and support from a literature review this master theses resulted in a design proposal for Länstrafiken Norrbottens external website and their Intranet as well as a couple of guidelines for designing or redesigning a travel website.

Place, publisher, year, edition, pages
2017. , p. 59
Keywords [en]
Interaction design, Webdesign, Intranet, Design, Travel planner
National Category
Engineering and Technology
Identifiers
URN: urn:nbn:se:umu:diva-139059OAI: oai:DiVA.org:umu-139059DiVA, id: diva2:1138632
External cooperation
Yours Kommunkationsbyrå
Subject / course
Examensarbete i Interaktionsteknik och design
Educational program
Master of Science Programme in Interaction Technology and Design - Engineering
Supervisors
Examiners
Available from: 2017-09-06 Created: 2017-09-06 Last updated: 2017-09-06Bibliographically approved

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CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf