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Human-Agent Dialogues and Their Purposes
Umeå University, Faculty of Science and Technology, Department of Computing Science.
Umeå University, Faculty of Science and Technology, Department of Computing Science.
2017 (English)In: Proceedings of the European Conference on Cognitive Ergonomics 2017, New York, NY, USA: ACM Digital Library, 2017, p. 101-104Conference paper, Published paper (Refereed)
Abstract [en]

A common conversation between an older adult and a nurse about health-related issues includes topics such as troubles with sleep, reasons for walking around nighttime, pain conditions, etc. Such a dialogue can be regarded as a "natural" dialogue emerging from the participating agents' lines of thinking, their roles, needs and motives, while switching between topics as the dialogue unfolds. The purpose of this work is to define a generic conceptual model of purposeful human-agent dialogue activity including different types of argumentation dialogues, suitable for health-related topics. This is done based on analyses of a scenario, persona and models of human behaviour. The model will be shared between the human and the agent, allowing for adaptation to the human's reasoning, needs and motives.

Place, publisher, year, edition, pages
New York, NY, USA: ACM Digital Library, 2017. p. 101-104
Keywords [en]
Activity theory, Conversational interfaces, Dialogue systems, End-user development, Formal argumentation, Human-agent interaction, Intention recognition, Multi-agent systems, Ontologies
National Category
Computer Sciences Human Computer Interaction
Research subject
computer and systems sciences; human-computer interaction
Identifiers
URN: urn:nbn:se:umu:diva-141028DOI: 10.1145/3121283.3121303ISBN: 978-1-4503-5256-7 (electronic)OAI: oai:DiVA.org:umu-141028DiVA, id: diva2:1151096
Conference
European Conference on Cognitive Ergonomics (ECCE), Umeå, Sweden, September 19-22, 2017
Available from: 2017-10-22 Created: 2017-10-22 Last updated: 2019-06-26Bibliographically approved

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Baskar, JayalakshmiLindgren, Helena

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CiteExportLink to record
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Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
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Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf