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Initiating the Internet of Things: Early adopters’ expectations for changing business practices and implications for working life
Umeå University, Faculty of Social Sciences, Department of Informatics. (IT Management)ORCID iD: 0000-0001-7349-6818
Tillämpad informationsteknologi, Göteborgs universitet.
Umeå University, Faculty of Social Sciences, Umeå School of Business and Economics (USBE), Business Administration.
2018 (English)In: The Internet of people, things and services: Workplace transformations / [ed] Claire A. Simmers & Murugan Anandarajan, New York: Routledge, 2018, p. 111-131Chapter in book (Refereed)
Abstract [en]

The Internet of Things (IoT) is estimated to grow at an exponential rate in the coming years. In this chapter, we investigate 21 Swedish firms, all early adopters of the IoT, but in different contexts: product firms, service providers, and technology developers. Through the lens of technological frames, we show how initial expectations are tied to the generation and analysis of data, with potential to influence new work practices, create enhanced business offerings, and nurture strategic collaborations. We also point out the importance of finding a balance between privacy and security and showing transparency in the use of data. Specifically, we conclude that in order for firms to successfully implement IoT into organizational processes they have to 1) change their work practices accordingly; 2) make sure that they have access to all needed competencies, be they internal or external; and 3) create an environment of trust that will leverage privacy concerns.

Place, publisher, year, edition, pages
New York: Routledge, 2018. p. 111-131
Keywords [en]
technological frames, internet of things, early adopters, work practices
National Category
Information Systems, Social aspects
Identifiers
URN: urn:nbn:se:umu:diva-146308ISBN: 9781138742321 (print)OAI: oai:DiVA.org:umu-146308DiVA, id: diva2:1195236
Funder
VINNOVAAvailable from: 2018-04-04 Created: 2018-04-04 Last updated: 2018-06-09

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Westergren, Ulrika H.Tomas, Blomquist

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CiteExportLink to record
Permanent link

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Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf