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Bygga tillit på mobila enheter: En studie av designpraktik
Umeå University, Faculty of Social Sciences, Department of Informatics.
2018 (Swedish)Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
Abstract [en]

Increasing collection of user data in society raises issues of trust. How much information are we really prepared to share and what makes some services better than others in trustbuilding? Trust has been identified as necessary in vulnerable situations where risk is present, and many studies have highlighted the importance of trust on the web. For companies and organizations that collect sensitive user data, it becomes particularly important to build trust with their users. Mobile devices have characteristics that create both opportunities and challenges for user experience design. This study intends to find out how these influence design work from a trust perspective, and finally, how to build trust on mobile devices. Through qualitative interviews, the study has examined experiences of design work where sensitive user data has been involved. The results of the study show five themes, all of which are essential for building trust on mobile devices.

Place, publisher, year, edition, pages
2018. , p. 26
Series
Informatik Student Paper Bachelor (INFSPB) ; 2018.14
Keywords [sv]
tillit, design, mobila enheter
National Category
Information Systems, Social aspects
Identifiers
URN: urn:nbn:se:umu:diva-147989OAI: oai:DiVA.org:umu-147989DiVA, id: diva2:1209836
External cooperation
Anonym; Anonym; Anonym
Educational program
Digital Media Production
Supervisors
Examiners
Available from: 2018-05-24 Created: 2018-05-24 Last updated: 2018-05-24Bibliographically approved

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Bygga tillit på mobila enheter(1615 kB)19 downloads
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CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf