umu.sePublications
Change search
CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf
Autonomous Bus Passenger Experience
Umeå University, Faculty of Science and Technology, Department of Applied Physics and Electronics.
2018 (English)Independent thesis Advanced level (professional degree), 20 credits / 30 HE creditsStudent thesis
Abstract [en]

Time keeps on changing our perception of what is possible in our personal life and around us. Over time, jobs such as elevator operator was essential to make the elevator keep its speed, stop parallel to the floor and keep passengers safe in case of emergency. Nowadays elevator passengers just have to enter their destination and wait to be transported there. An operator would be superfluous for this, today, simple procedure.

This paper aims to create a set of interaction strategies to provide an efficient and pleasurable journey for the passenger traveling with an autonomous bus, as well as evaluate concepts where these strategies have been applied. The strategies and concepts will be developed from an extensive user- and literature research where the situation of today will be analysed and looked upon with the eyes of tomorrow, to find challenges and needs.

Findings shows that passengers have to trust the vehicle and service. At the same time vehicle and service providers have to provide a reliable and consistent service. Four design directions were created to establish this trust between the user and vehicle and service.

To enable control and give passengers an efficient journey, passengers have to be provided with adequate and reliable information. The information regarding the bus’s behaviour should be communicated in a transparent way so the bus’s intentions and actions are understandable from a passenger point of view. Also, passengers have to be enabled to stay safe when using the bus, during commuting and emergency, through giving them cues in how an emergency should be handled.

Place, publisher, year, edition, pages
2018. , p. 109
Keywords [en]
autonomous vehicles, buses, user experience, bus, urban, vehicles, design, passenger experience, bus passenger experience, experience
National Category
Design Interaction Technologies
Identifiers
URN: urn:nbn:se:umu:diva-149064OAI: oai:DiVA.org:umu-149064DiVA, id: diva2:1218637
External cooperation
Scania CV AB
Educational program
Master of Science Programme in Interaction Technology and Design - Engineering
Supervisors
Examiners
Available from: 2018-06-15 Created: 2018-06-14 Last updated: 2018-06-15Bibliographically approved

Open Access in DiVA

Autonomous Bus Passenger Experience(22666 kB)50 downloads
File information
File name FULLTEXT01.pdfFile size 22666 kBChecksum SHA-512
dd4ddb7c89a0ef2fe0513a2b1d3b9a0abbbfa12558e45d91a75156c01b2709bcb4e7dc54e8fec679eefe6a8fdb054fe65eb6cc0c747c20efce84e2a8a6faf07f
Type fulltextMimetype application/pdf

Search in DiVA

By author/editor
Lundquist, Martin
By organisation
Department of Applied Physics and Electronics
DesignInteraction Technologies

Search outside of DiVA

GoogleGoogle Scholar
Total: 50 downloads
The number of downloads is the sum of all downloads of full texts. It may include eg previous versions that are now no longer available

urn-nbn

Altmetric score

urn-nbn
Total: 73 hits
CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf