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Representation and mediation in digitalized work: evidence from maintenance of mining machinery
Umeå University, Faculty of Social Sciences, Department of Informatics. Swedish Center for Digital Innovation.
Georgia State University.
Umeå University, Faculty of Social Sciences, Department of Informatics. Swedish Center for Digital Innovation.
2018 (English)In: JIT. Journal of information technology (Print), ISSN 0268-3962, E-ISSN 1466-4437, Vol. 33, no 3, p. 216-232Article in journal (Refereed) Published
Abstract [en]

The increased digitalization of work results in practices that are increasingly networked and knowledge-based. As such, we need to continuously inquire how digital technology leads to changes in work and not be content knowing that it leads to change. This paper contributes to advancing such knowledge through an analysis of digitalized condition-based maintenance of machinery in a Swedish iron ore mine. Drawing on the distinction between digital representation and digital meditation figurations of human and material agency, we analyze how the distributed network of workers used a diverse portfolio of digital technologies to make complex knowledge-based decisions on when and how to maintain the mining machinery. We combine these empirical insights with extant literature to advance a new theoretical perspective on how key characteristics of digital technologies are implicated in networked, knowledge-based work practices.

Place, publisher, year, edition, pages
Springer, 2018. Vol. 33, no 3, p. 216-232
Keywords [en]
condition-based maintenance, figuration, digital representation, digital mediation
National Category
Information Systems, Social aspects
Identifiers
URN: urn:nbn:se:umu:diva-151082DOI: 10.1057/s41265-017-0050-xISI: 000445906900004Scopus ID: 2-s2.0-85040056961OAI: oai:DiVA.org:umu-151082DiVA, id: diva2:1241576
Available from: 2018-08-24 Created: 2018-08-24 Last updated: 2018-12-13Bibliographically approved

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Jonsson, KatrinHolmström, Jonny

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CiteExportLink to record
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Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf