umu.sePublications
Change search
CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf
Implementation av 24-timmarsmyndigheten i Offentlig Verksamhet: -
Umeå University, Faculty of Social Sciences, Informatics.
2008 (Swedish)Independent thesis Basic level (professional degree), 10 credits / 15 HE creditsStudent thesis
Abstract [sv]

I den här artikeln undersöks implementationen av ett ärende och handläggningssystem kallat Platina vid Länsstyrelsen i Västerbotten. Problematik med implementationen identifieras genom intervjuer och observationer med anställda vid myndigheten. Undersökningarna leder till slutsatsen att myndigheten inte har fått ett färdigt system utan ett som kräver fortsatt utveckling innan det uppfyller de krav som ställs på det. Det finns även en risk att utvecklingen av systemet inom myndigheten läggs ner på grund av organisationsförändringar.

Abstract [en]

This article researches the implementation of a case and workflow system called Platina at the County Administrative Board in Västerbotten County. Problems with the implementation were identified through interviews and observations with employees. The empiric studies showed that the County Administrative Board did not get a fully functional system, but in fact a system that demands continued development to meet the expected demands. There is also a risk that the development of the system will be aborted due to organizational changes.

Place, publisher, year, edition, pages
Umeå: Informatik , 2008. , p. 17
Keyword [en]
E-government, Implementation, Empiric studiy, case officer
Keyword [sv]
24-timmarsmyndighet, implementation, emirisk studie, handläggare
National Category
Information Systems
Identifiers
URN: urn:nbn:se:umu:diva-1738OAI: oai:DiVA.org:umu-1738DiVA, id: diva2:141900
Uppsok
samhälle/juridik
Supervisors
Examiners
Available from: 2008-06-19 Created: 2008-06-19 Last updated: 2018-01-13Bibliographically approved

Open Access in DiVA

fulltext(143 kB)321 downloads
File information
File name FULLTEXT01.pdfFile size 143 kBChecksum SHA-1
60f39ec0b0251ad7adf0d55f3d5ea3ea7bfd84967a67a189399f3d69477577788b4f034c
Type fulltextMimetype application/pdf

By organisation
Informatics
Information Systems

Search outside of DiVA

GoogleGoogle Scholar
Total: 321 downloads
The number of downloads is the sum of all downloads of full texts. It may include eg previous versions that are now no longer available

urn-nbn

Altmetric score

urn-nbn
Total: 327 hits
CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf