umu.sePublications
Change search
CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf
Designing Intranets for Viability: Approaching Organizational Empowerment and Participation
Umeå University, Faculty of Social Sciences, Informatics.
2006 (English)Doctoral thesis, comprehensive summary (Other academic)
Abstract [en]

Intranets appeared in the mid-1990s and were perceived as the answer to the need for the integration of existing Information Systems into organisations. Despite the fact that there has been extensive research regarding implementation, development processes, policies standardisation vs. creativity and so forth, the potentiality of Intranets has not been fully exploited. Intranets offer many advantages in the form of working networks that support and enable empowered employees to participate in the development of the organisation, to enable the measurement of essential functions and to monitor undesired conditions and find suitable functions that support daily work. The research approach in this thesis has alternated between analysis empirical studies, and design. Current literature, research findings in the form of articles, etc., are analysed, an empirical study of five organisations is conducted and finally a design of possible functions is accomplished. In the analysis of the state-of-the-art, current research can be grouped into four topics partly overlapping each other; questions concerning informatics, organisation theory, knowledge management, and design. Urgent issues for further research are identified as mainly belonging to the topics informatics and organisation theory; management and strategy, empowerment, further development processes, use, and roles. Findings from a study of five Swedish organisations show a need for identifying the philosophy of technology in the organisations in order to make an organisation’s view of technology common throughout the organisation. Furthermore, functions supporting daily work are lacking to a high degree. Further lacks and demands are identified, as well as potential functions and new possibilities. In the next section, the Philosophy of Technology is related to an Intranet. The discussion is based on a model which consists of the concepts Conception, Use, Technology, and Policy. Making the Philosophy of Technology common in organisations is connected to the empowerment of employees and is a guarantor, along with the influence of the VSM on the design, for the impact on and participation in the processes of an organisation. The next part deals with possible advantages of combining the cybernetic model, the Viable System Model, by Stafford Beer, and an Intranet. It is found that the VSM can support the design of Intranets according to essential functions such as Early Warning Systems connected to production units and levels that are to be made aware of undesired conditions in the organisation. Furthermore, functions for amplifying and attenuating information – both between parts of the organisation and between the organisation and the environment – are to be designed. Further examples of functions supporting the organisation, in order to make it viable, are given. The main contribution of the thesis is the identification of core functions in an Intranet as establishing functions for supervision (Early Warning Systems), attenuating and amplifying information between the organisation and the environment and between subparts in the organisation. Furthermore, the interface is to be designed so the underlying technology is “visible:” Where are the different parts of the Intranet located physically? Who delivers information to the different parts? Who uses the functions? Who is responsible? The transparency of the interface makes the philosophy of technology visible throughout the organisation; the concepts are the same, the actual use is the same as the intended use, and policy is active and well known and finally, the possibilities and the limitations with/inherent to an Intranet are known among the users.

Finally, examples of further research are given – both as regards the implementation of Intranets based on the VSM design and as regards making the interface transparent.

Place, publisher, year, edition, pages
Umeå: Informatik , 2006. , 240 p.
Series
Research reports in informatics, ISSN 1401-4572 ; RR 06.01
Keyword [en]
Informatics, computer and systems science, Intranet design, Viable System Model, Empowerment, Democracy, Autonomy, Recursion, Viability, Participation
Keyword [sv]
Informatik, data- och systemvetenskap
National Category
Computer and Information Science
Research subject
Computer Science
Identifiers
URN: urn:nbn:se:umu:diva-714ISBN: 91-7264-002-2 (print)OAI: oai:DiVA.org:umu-714DiVA: diva2:144300
Public defence
2006-04-20, MA121, MIT-huset, MIT-huset, Umeå, 13:00
Opponent
Supervisors
Available from: 2006-03-20 Created: 2006-03-20Bibliographically approved
List of papers
1. Viable Intranet for Creativity and Quality: The Vicq project
Open this publication in new window or tab >>Viable Intranet for Creativity and Quality: The Vicq project
Manuscript (Other academic)
Identifiers
urn:nbn:se:umu:diva-4971 (URN)
Available from: 2006-03-20 Created: 2006-03-20 Last updated: 2010-01-13Bibliographically approved
2. Intranet - Ongoing Research and Future Directions
Open this publication in new window or tab >>Intranet - Ongoing Research and Future Directions
2005 In: Advances in Applied Systems Research, 2005, 9-18 p.Chapter in book (Other academic) Published
Identifiers
urn:nbn:se:umu:diva-4972 (URN)1-894613-35-X (ISBN)
Available from: 2006-03-20 Created: 2006-03-20Bibliographically approved
3. Intranet Use: A Study of Five Swedish Organizations
Open this publication in new window or tab >>Intranet Use: A Study of Five Swedish Organizations
2005 In: Journal of Organizational Transformation and Social Change, ISSN 1477-9633, Vol. 2, no 2, 153-180 p.Article in journal (Refereed) Published
Identifiers
urn:nbn:se:umu:diva-4973 (URN)
Available from: 2006-03-20 Created: 2006-03-20Bibliographically approved
4. Philosophy of technology in organizations: a foundation for intranets
Open this publication in new window or tab >>Philosophy of technology in organizations: a foundation for intranets
2006 (English)In: Systems research and behavioral science, ISSN 1092-7026, E-ISSN 1099-1743, Vol. 23, no 6, 839-844 p.Article in journal (Refereed) Published
Place, publisher, year, edition, pages
John Wiley & Sons, 2006
National Category
Computer and Information Science
Identifiers
urn:nbn:se:umu:diva-4974 (URN)10.1002/sres.702 (DOI)
Available from: 2006-03-20 Created: 2006-03-20 Last updated: 2012-06-29Bibliographically approved
5. Demands on Intranets: Viable System Model as a foundation for Intranet Design
Open this publication in new window or tab >>Demands on Intranets: Viable System Model as a foundation for Intranet Design
(English)Manuscript (preprint) (Other academic)
National Category
Computer and Information Science
Identifiers
urn:nbn:se:umu:diva-4975 (URN)
Available from: 2006-03-20 Created: 2006-03-20 Last updated: 2012-08-10Bibliographically approved
6. Design rules for intranets according to the viable system model
Open this publication in new window or tab >>Design rules for intranets according to the viable system model
2006 (English)In: Systemic Practice and Action Research, ISSN 1094-429X, E-ISSN 1573-9295, Vol. 19, no 6, 523-535 p.Article in journal (Refereed) Published
Abstract [en]

The Viable System Model, VSM, by Stafford Beer is a model used for diagnosing and designing organizational structure and communication to facilitate necessary and sufficient conditions for viability. The model has been used for diagnosing different kinds of organizations at different levels where its use highlights existing or missing communication patterns and information flows in different communication channels and relates findings to a viable system. In a previous article, VSM and Intranet have been discussed and examples of advantages of combining the two concepts when designing organizations, has been given. In this article, VSM is combined with Intranet and possible functions in an intranet that support information exchange between different systems are identified and described. The suggested functions identified in this article are finally related to Intranet use modes, and the concepts of Empowerment vs. control.

Place, publisher, year, edition, pages
New York: Springer, 2006
Keyword
Intranet, viable system model, design, empowerment, participation
National Category
Computer and Information Science
Identifiers
urn:nbn:se:umu:diva-4976 (URN)10.1007/s11213-006-9041-5 (DOI)000242688800002 ()
External cooperation:
Available from: 2006-03-20 Created: 2006-03-20 Last updated: 2016-08-26Bibliographically approved
7. Viable intranets for viable organizations: incentives for the shared and common intranet
Open this publication in new window or tab >>Viable intranets for viable organizations: incentives for the shared and common intranet
(English)Manuscript (Other academic)
National Category
Information Systems
Identifiers
urn:nbn:se:umu:diva-4977 (URN)
Available from: 2006-03-20 Created: 2006-03-20 Last updated: 2015-01-21Bibliographically approved

Open Access in DiVA

fulltext(419 kB)1315 downloads
File information
File name FULLTEXT01.pdfFile size 419 kBChecksum SHA-1
8aab3458326ebd034bd6944f6d99a382d10c0a01311a6c8882eb9b901c2f6ef3160d4e27
Type fulltextMimetype application/pdf

By organisation
Informatics
Computer and Information Science

Search outside of DiVA

GoogleGoogle Scholar
Total: 1315 downloads
The number of downloads is the sum of all downloads of full texts. It may include eg previous versions that are now no longer available

isbn
urn-nbn

Altmetric score

isbn
urn-nbn
Total: 5939 hits
CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf