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RACE AGAINST THE MACHINE: Managing Disruption of Generative AI in Higher Education
Umeå University, Faculty of Social Sciences, Department of Informatics.
Umeå University, Faculty of Social Sciences, Department of Informatics.
2023 (English)Independent thesis Advanced level (degree of Master (Two Years)), 10 credits / 15 HE creditsStudent thesis
Abstract [en]

The launch of the chatbot ChatGPT in November of 2022 has sparked a fierce debate on how AI tools will affect future education. Currently, there have been multiple articles about how universities and educators do not yet have an action plan on how to respond to the consequences of the launch of the chatbot. The technology behind ChatGPT is generative AI and is anticipated to be the next big digital disruption. Generative AI and its effects on higher education is still unexplored territory. In this thesis we aim to answer the following research question: how can generative AI be managed as a digital disruption in higher education? We conducted a qualitative case study at a university in Sweden, where the participants were educators from different departments. The three main themes discussed in this thesis are: disruptive effects of generative AI; three elements of managing digital disruption; emerging challenges and opportunities. We contribute to existing research by providing a model on how the digital disruption caused by generative AI manifests in higher education and provide suggestions on how to manage it. Further, we suggest that future research add students’ perspective to the model, since this was not covered in this thesis.

Place, publisher, year, edition, pages
2023. , p. 37
Series
Informatik Student Paper Master (INFSPM) ; 2023.01
Keywords [en]
Digital disruption, Generative AI, AI management, Digital disruption in higher education, Digital tools, ChatGPT
National Category
Information Systems, Social aspects
Identifiers
URN: urn:nbn:se:umu:diva-207684OAI: oai:DiVA.org:umu-207684DiVA, id: diva2:1753494
Educational program
Master's Programme in IT Management
Supervisors
Examiners
Available from: 2023-05-16 Created: 2023-04-27 Last updated: 2023-05-16Bibliographically approved

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CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • ieee
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf