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Organizing for Digital Transformation in the Public Sector: A case study of structures and routines in a municipality
Umeå University, Faculty of Social Sciences, Department of Informatics.
Umeå University, Faculty of Social Sciences, Department of Informatics.
2023 (English)Independent thesis Advanced level (degree of Master (Two Years)), 20 credits / 30 HE creditsStudent thesis
Abstract [en]

This study explored how public sector organizations can organize for digital transformation. Current research proposes that organizational flexibility supports digital transformation. In contrast, public governments are recognized by consistency and ingrained structures. To answer the research question: How can a municipality organize for digital transformation? We conducted a case study of a Swedish municipality. Where we collected data through interviews, documents, and an open-space workshop. Collected data was inductively explored to build an understanding of the material and followingly analyzed through a practice lens. The results showed that organizing for digital transformation in the public sector is difficult due to traditional municipal practices. We made two contributions. (1) Leaders of public sector organizations must establish structures that allow reconfiguration of routines to enable performative actions in digital transformation efforts and (2) A theoretical component on the nature of digital technology needs to be included if practice theory is used in research on digital transformation.

Place, publisher, year, edition, pages
2023. , p. 34
Series
Informatik Student Paper Master (INFSPM) ; 2023.02
National Category
Information Systems, Social aspects
Identifiers
URN: urn:nbn:se:umu:diva-210508OAI: oai:DiVA.org:umu-210508DiVA, id: diva2:1773073
External cooperation
A Swedish municipality
Educational program
Master's Programme in IT Management
Supervisors
Examiners
Available from: 2023-06-27 Created: 2023-06-22 Last updated: 2023-06-27Bibliographically approved

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Organizing for Digital Transformation in the Public Sector(617 kB)540 downloads
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Type fulltextMimetype application/pdf

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CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • ieee
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf