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Orchestrators, ambassadors and brokers: understanding informal roles for the enabling of digital ambidexterity in construction firms
Umeå University, Faculty of Social Sciences, Umeå School of Business and Economics (USBE), Business Administration.
Umeå University, Faculty of Social Sciences, Umeå School of Business and Economics (USBE), Business Administration.
Umeå University, Faculty of Social Sciences, Umeå School of Business and Economics (USBE), Business Administration.ORCID iD: 0000-0002-2495-9676
2023 (English)Conference paper, Oral presentation with published abstract (Refereed)
Abstract [en]

Much of the research on digitalisation in construction has been devoted to understanding the challenges and potentials of new digital technologies on an industry or firm level. Less attention has been devoted to the underlying micro-foundations needed to successfully exploit existing and explore new digital technologies, so-called digital ambidexterity. More specifically, the practices and actions of individual project practitioners and their roles in enabling digital ambidexterity needs further attention. Therefore, this article aims to increase the understanding of practitioners’ roles in enabling digital ambidexterity. Empirically, the study is based on 15 semi- structured interviews, 5 days of on-site observations, and other secondary data. The study identifies three key practitioner roles: orchestrators, ambassadors, and brokers. Also, a process model is developed that connects these practitioners and their practices and explains how digital ambidexterity is enabled. Thereby, the paper offers new insights into the micro-foundations of enabling digital ambidexterity in construction firms. 

Place, publisher, year, edition, pages
2023.
Keywords [en]
Ambidexterity, Digital technologies, Micro-foundations, Project actors
National Category
Business Administration
Identifiers
URN: urn:nbn:se:umu:diva-214497OAI: oai:DiVA.org:umu-214497DiVA, id: diva2:1798346
Conference
the 39th ARCOM Conference, Leeds, UK, September 4-6, 2023
Available from: 2023-09-19 Created: 2023-09-19 Last updated: 2023-09-19

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Musrepova, BekzatBiedenbach, ThomasJacobsson, Mattias

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CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf