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In a time where crises are more present, risk communication plays an important role in equipping citizens with information and knowledge on how to prepare themselves. This study examines how citizens in the municipality Strängnäs perceive and interpret the municipality's risk communication, particularly focused on the information folder "Be prepared for a crisis or social disturbance". Through two focus group interviews, eight citizens of different ages have participated to discuss the content of the folder and reflect on topics such as crises and home preparedness. The study's theoretical framework is based on Ulrich Beck's theory of risk society and protection motivation theory, as well as previous research in areas such as risk communication and risk perception.

The results show that the folder is generally perceived positively by the participants of the study, though there are some differences such as preferences on the amount of text and design which could be explained by their different coping styles. The results emphasize the folders’ significant role in making citizens more aware of their own home preparedness. Despite the concern about crises being higher today, the concern does not necessarily correspond to the participants level of preparedness which can be understood by a lack of motivation or an excessive trust in others. The research provides valuable insights to enhance the municipality's risk communication, aiming to raise awareness and preparedness levels among citizens. However, it is important to note that the results of the study are specific to the limited group of participants and require further research to be able to be generalized and understood in a wider context of risk communication.