This study examines the extent of the gap between the proportions of surveyrespondents reporting (1) having the possibility to use and (2) using specialtransport services (STS) compared to the corresponding gaps for other transportmodes. For persons eligible for STS, differences between those who use them andthose who do not use them are explored. The frequencies with which these twogroups leave the home are then compared. Those aged 65-69, those with higherself-rated health and those cohabiting were less likely to use STS, despite beingeligible. Those using STS tend to leave the home less often.