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User-centered design of a gamified mental health app for adolescents in sub-Saharan Africa: multicycle usability testing study
Department of Global Health and Social Medicine, Harvard Medical School, Harvard University, Boston, MA, United States; Department of Psychiatry, University of Oxford, Oxford, United Kingdom; MRC/Wits Rural Public Health and Health Transitions Research Unit (Agincourt), School of Public Health, Faculty of Health Sciences, University of the Witwatersrand, Johannesburg, South Africa.
MRC/Wits Rural Public Health and Health Transitions Research Unit (Agincourt), School of Public Health, Faculty of Health Sciences, University of the Witwatersrand, Johannesburg, South Africa.ORCID iD: 0000-0002-8887-1374
Mind Ease, London, United Kingdom.ORCID iD: 0009-0007-8497-2171
Department of Psychiatry, University of Oxford, Oxford, United Kingdom; MRC/Wits Rural Public Health and Health Transitions Research Unit (Agincourt), School of Public Health, Faculty of Health Sciences, University of the Witwatersrand, Johannesburg, South Africa; Africa Health Research Institute, KwaZulu Natal, South Africa.ORCID iD: 0000-0001-8207-2822
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2023 (English)In: JMIR Formative Research, E-ISSN 2561-326X, Vol. 7, article id e51423Article in journal (Refereed) Published
Abstract [en]

Background: There is an urgent need for scalable psychological treatments to address adolescent depression in low-resource settings. Digital mental health interventions have many potential advantages, but few have been specifically designed for or rigorously evaluated with adolescents in sub-Saharan Africa.

Objective: This study had 2 main objectives. The first was to describe the user-centered development of a smartphone app that delivers behavioral activation (BA) to treat depression among adolescents in rural South Africa and Uganda. The second was to summarize the findings from multicycle usability testing.

Methods: An iterative user-centered agile design approach was used to co-design the app to ensure that it was engaging, culturally relevant, and usable for the target populations. An array of qualitative methods, including focus group discussions, in-depth individual interviews, participatory workshops, usability testing, and extensive expert consultation, was used to iteratively refine the app throughout each phase of development.

Results: A total of 160 adolescents from rural South Africa and Uganda were involved in the development process. The app was built to be consistent with the principles of BA and supported by brief weekly phone calls from peer mentors who would help users overcome barriers to engagement. Drawing on the findings of the formative work, we applied a narrative game format to develop the Kuamsha app. This approach taught the principles of BA using storytelling techniques and game design elements. The stories were developed collaboratively with adolescents from the study sites and included decision points that allowed users to shape the narrative, character personalization, in-app points, and notifications. Each story consists of 6 modules ("episodes") played in sequential order, and each covers different BA skills. Between modules, users were encouraged to work on weekly activities and report on their progress and mood as they completed these activities. The results of the multicycle usability testing showed that the Kuamsha app was acceptable in terms of usability and engagement.

Conclusions: The Kuamsha app uniquely delivered BA for adolescent depression via an interactive narrative game format tailored to the South African and Ugandan contexts. Further studies are currently underway to examine the intervention's feasibility, acceptability, and efficacy in reducing depressive symptoms.

Place, publisher, year, edition, pages
JMIR Publications, 2023. Vol. 7, article id e51423
Keywords [en]
depression, adolescents, mental health app, behavioral activation, user-centered design, low-and middle-income countries, mobile phone
National Category
Public Health, Global Health and Social Medicine
Identifiers
URN: urn:nbn:se:umu:diva-228693DOI: 10.2196/51423ISI: 001116356400002PubMedID: 38032691OAI: oai:DiVA.org:umu-228693DiVA, id: diva2:1891053
Funder
Wellcome trust, 058893/Z/99/A, 069683/Z/02/Z, 085477/Z/08/Z, 085477/B/08/Z
Note

The DoBAt & Ebikolwa Consortium includes the following collaborators: Alan Stein, Kathleen Kahn, Munshi Sulaiman, Julia R Pozuelo, BiancaD Moffett, Michelle G. Craske, Stephen Tollman, Crick Lund, Tholene Sodi, Heather A O’Mahen, Eugene Kinyanda, Kate Orkin,Mahreen Mahmud, Sarah-Jayne Blakemore, Eustasius Musenge, Zamakhanya Makhanya, Joy Onoria, Megan Davis, Christine Nabulumba, Doreen Sikoti, Princess Makhubela, Meriam Maritze, Nokhutula Mayindi, Gabriele Chierchia, Emma J Kilford, and Sophie L Fielmann.

Available from: 2024-08-21 Created: 2024-08-21 Last updated: 2025-02-20Bibliographically approved

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Kahn, Kathleen

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