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Exploring the patients' perspective on digital tools for psychosocial assessment in dentistry
Department of Orofacial Pain and Jaw Function, Faculty of Odontology, Malmö University, Malmö, Sweden; Department of Orofacial Pain and Jaw Function, Gävle County Hospital, Public Dental Health County Council of Gävleborg, Gävle, Sweden; Centre for Research and Development, Uppsala University/Region Gävleborg, Gävle, Sweden.
MedAi.ai GmbH, Frankfurt/Main, Germany.
Department of Orofacial Pain and Jaw Function, Faculty of Odontology, Malmö University, Malmö, Sweden.
Umeå University, Faculty of Medicine, Department of Odontology.ORCID iD: 0000-0002-8346-5289
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2025 (English)In: Journal of Oral Rehabilitation, E-ISSN 1365-2842, Vol. 52, no 4, p. 495-505Article in journal (Refereed) Published
Abstract [en]

Background: Psychosocial screening is a valuable part of the assessment of patients with orofacial pain, as psychosocial factors will affect prognosis and treatment outcomes. Paper-based questionnaires are predominately used to assess the degree of psychosocial comorbidity; however, digital alternatives for screening questionnaires may be more cost-effective and resource-saving if patients are receptive to using them.

Objective: To evaluate how patients perceive digital psychosocial screening in dentistry.

Method: Using a qualitative approach, individual semi-structured interviews were conducted with a purposive sample of adult patients with orofacial pain (n = 16) recruited from specialist dental clinics in Umeå and Gävle, Sweden. The interviews were transcribed verbatim and then analysed using Qualitative Content Analysis. Before the interviews, patients first completed the paper-based questionnaires and then the digital version.

Results: The analysis of patients' experiences resulted in an overarching theme: Patients appreciate a holistic approach, thus valuing psychosocial screening, and they particularly favour screening in a digital format. From this theme, two categories emerged:

  1. Perceptions about health shape patients' expectations of dental care, and with deeper understanding of the value of psychosocial assessment, patients appreciate a holistic approach that includes psychosocial factors.
  2. Digital screening is perceived by patients as a reliable, meaningful and environmentally sustainable method.

Conclusions: In general, the patients appreciated a holistic approach in dentistry and understood the value of psychosocial screening as part of this. From the patients' perspective, digital psychosocial screening was both acceptable and beneficial. The findings support the introduction of digital psychosocial screening into daily dental practice.

Place, publisher, year, edition, pages
John Wiley & Sons, 2025. Vol. 52, no 4, p. 495-505
Keywords [en]
dental care, facial pain, qualitative research, questionnaires, telemedicine, temporomandibular joint disorders
National Category
Dentistry
Identifiers
URN: urn:nbn:se:umu:diva-235081DOI: 10.1111/joor.13909ISI: 001406816300001PubMedID: 39871666Scopus ID: 2-s2.0-105001076377OAI: oai:DiVA.org:umu-235081DiVA, id: diva2:1935150
Available from: 2025-02-06 Created: 2025-02-06 Last updated: 2025-04-28Bibliographically approved

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Wänman, AndersLövgren, Anna

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