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Inadequate care in Norwegian nursing homes: as reported by nursing staff
Faculty of Health Education and Social Work, Sør-Trøndelag University College, Trondheim, Norway.
Faculty of Nursing, Sør-Trøndelag University College, Trondheim, Norway.
Umeå University, Faculty of Medicine, Department of Surgical and Perioperative Sciences. (Kalmar University, School of Human Sciences, Kalmar, Sweden)
2009 (English)In: Scandinavian Journal of Caring Sciences, ISSN 0283-9318, E-ISSN 1471-6712, Vol. 23, no 2, 231-242 p.Article in journal (Refereed) Published
Abstract [en]

Studies have shown that inadequate care, also referred to as abuse, violence, neglect and maltreatment occur in nursing homes in many countries. The aim of this study was to describe the frequency and types of inadequate care committed by staff in nursing homes. Another aim was to investigate if nursing staff reported differently depending on age, education level and years of experience working at nursing homes. A questionnaire survey was conducted among nursing staff (n = 616) in 16 nursing homes in the central part of Norway. Twenty items concerned staff behaviour in forms of acts of inadequate care. The respondents were asked to report how often they had observed colleagues commit acts and how often they themselves had committed such acts. The response rate was 79%. All in all, 91% of the nursing staff reported that they had observed at least one act of inadequate care and 87% reported that they had committed at least one act of inadequate care. Acts of negligent and emotional character were most frequently reported, both as observed and committed. Depending on the higher educational level that the nursing staff had more acts of all types were observed and committed. The oldest staff and those with longest experience at the present nursing home reported more observed and committed acts of physical character than did the others. The extent of inadequate care confirms that this is a common part of activities in nursing homes. Because emotional and negligent acts can be just as harmful as physical acts, more knowledge is needed about the reasons in order to take preventive actions.

Place, publisher, year, edition, pages
2009. Vol. 23, no 2, 231-242 p.
Keyword [en]
care for the elderly, elder abuse, inadequate care, neglect, nursing homes, nursing staff, survey
National Category
URN: urn:nbn:se:umu:diva-26286DOI: 10.1111/j.1471-6712.2008.00611.xPubMedID: 19662673OAI: diva2:241615
Available from: 2009-10-05 Created: 2009-10-05 Last updated: 2011-12-06Bibliographically approved

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Saveman, Britt-Inger
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