Change search
ReferencesLink to record
Permanent link

Direct link
To report or not report?: Attitudes held by Norwegian nursing home staff on reporting inadequate care carried out by colleagues
Umeå University, Faculty of Medicine, Department of Nursing.
2009 (English)In: Scandinavian Journal of Public Health, ISSN 1403-4948, E-ISSN 1651-1905, Vol. 37, no 7, 744-750 p.Article in journal (Refereed) Published
Abstract [en]

AIMS: The aims of this study are, first, to describe attitudes held by nursing home staff on reporting acts of inadequate care committed by their colleagues, and second, to investigate whether nursing staff have different attitudes depending on age, education, and length of experience of working in the healthcare services. METHODS: A questionnaire survey was conducted among nursing staff in 16 nursing homes in the central part of Norway. The response rate was 79% (n=616). RESULTS: A positive attitude towards reporting acts of inadequate care committed by their colleagues was held by the participants in this study. Compared with younger staff, the older staff seemed to be more reluctant to report colleagues, to feel less brave, to be more afraid of what would happen to them if they reported, and to agree that it is best to deal with such matters internally. Regarding education, it seemed that a higher educational level was related with a more positive attitude towards a willingness to report and less fear of negative sanctions. CONCLUSIONS: Staff who observe acts of inadequate care committed by colleagues agree that it is their intention to report such incidents. Institutions need to develop and implement mechanisms for understanding and evaluating acts of inadequate care, and staff must be encouraged to speak out on behalf of residents rather than be punished for doing so.

Place, publisher, year, edition, pages
2009. Vol. 37, no 7, 744-750 p.
National Category
URN: urn:nbn:se:umu:diva-26289DOI: 10.1177/1403494809340485PubMedID: 19556309OAI: diva2:241619
Available from: 2009-10-05 Created: 2009-10-05 Last updated: 2011-12-06Bibliographically approved

Open Access in DiVA

No full text

Other links

Publisher's full textPubMed

Search in DiVA

By author/editor
Saveman, Britt-Inger
By organisation
Department of Nursing
In the same journal
Scandinavian Journal of Public Health

Search outside of DiVA

GoogleGoogle Scholar
The number of downloads is the sum of all downloads of full texts. It may include eg previous versions that are now no longer available

Altmetric score

Total: 40 hits
ReferencesLink to record
Permanent link

Direct link