Being virtually everywhere: An exploration of teachers' multitasking in a hybrid ecology of collaboration
2009 (English)In: Designing beyond the product: Understanding activity and user experience in ubiquitous environments, Helsinki: Edita Prima Oy , 2009, 307-314 p.Conference paper (Refereed)
Collaboration mediated by digital technologies is typically considered an alternative to face-to-face collaboration. However, in real-life settings “virtual” and “physical” collaboration are often complementary, rather than mutually exclusive. This paper reports an empirical study of a hybrid physical/virtual ecology of collaboration at a senior high school in Sweden, a massively collaborative environment featuring different concurrently used groupware. The study focused on teachers’ collaborative multitasking, that is, management of multiple collaborative activities. The findings indicate that the use of groupware in the setting presented a significant challenge for the teachers, who experienced collaboration overload. To keep themselves updated on current developments in their teams and projects, the teachers developed a variety of strategies for monitoring several collaboration spaces and switching between different technologies. The identified problems and strategies of collaborative physical/virtual multitasking are discussed in relation to existing research and design of supportive technology.
Place, publisher, year, edition, pages
Helsinki: Edita Prima Oy , 2009. 307-314 p.
Akademiska avhandlingar vid Sociologiska institutionen, Umeå universitet, ISSN 1104-2508Alphabeta Varia. Album Religionum Umense, ISSN 1104-1978
IdentifiersURN: urn:nbn:se:umu:diva-26562ISBN: 978-951-38-6339-5OAI: oai:DiVA.org:umu-26562DiVA: diva2:272473
European Conference on Cognitive Ergonomics, 30 September - 2 October 2009 in Helsinki, Finland