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Complex interaction
Umeå University, Faculty of Science and Technology, Department of Computing Science.
School of Informatics and Computing, Indiana University.
2010 (English)In: ACM Transactions on Computer-Human Interaction, ISSN 1073-0516, E-ISSN 1557-7325, Vol. 17, no 2Article in journal (Refereed) Published
Abstract [en]

An almost explosive growth of complexity puts pressure on people in their everyday doings. Digital artifacts and systems are at the core of this development. How should we handle complexity aspects when designing new interactive devices and systems? In this article we begin an analysis of interaction complexity. We portray different views of complexity; we explore not only negative aspects of complexity, but also positive, making a case for the existence of benign complexity. We argue that complex interaction is not necessarily bad, but designers need a deeper understanding of interaction complexity and need to treat it in a more intentional and thoughtful way. We examine interaction complexity as it relates to different loci of complexity: internal,external, and mediated complexity. Our purpose with these analytical exercises is to pave the way for design that is informed by a more focused and precise understanding of interaction complexity.

Place, publisher, year, edition, pages
2010. Vol. 17, no 2
Keyword [en]
design, interaction complexity, interface design, design approach, design theory, product design, benign complexity
National Category
Computer and Information Science
Identifiers
URN: urn:nbn:se:umu:diva-34562DOI: 10.1145/1746259.1746262ISI: 000279364900003OAI: oai:DiVA.org:umu-34562DiVA: diva2:322848
Available from: 2010-06-08 Created: 2010-06-08 Last updated: 2017-12-12Bibliographically approved

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