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Retailer choice and loyalty schemes: evidence from Sweden
Umeå University, Faculty of Social Sciences, Umeå School of Business and Economics (USBE), Economics.
Umeå University, Faculty of Social Sciences, Umeå School of Business and Economics (USBE), Economics.
2010 (English)In: Letters in spatial and resource sciences, ISSN 1864-4031, E-ISSN 1864-404X, Vol. 3, no 3, 137-146 p.Article in journal (Refereed) Published
Abstract [en]

From economic theory, it is well known that consumer loyalty schemes can have lock-in effects resulting in entry barriers and higher prices. This paper concerns consumer loyalty schemes where the main issue is to test the hypothesis that loyalty scheme membership affects the choice of food retailer. This choice is modeled as a random utility maximization problem estimated with maximum likelihood. Based on a data set covering 1,551 Swedish households, we find evidence supporting this hypothesis. Further, according to the results, store characteristics and geographical distance matter for the choice of retailer while household characteristics are not found to have a significant effect.

Place, publisher, year, edition, pages
Heidelberg, Germany: Springer , 2010. Vol. 3, no 3, 137-146 p.
Keyword [en]
Loyalty programs, Bonus card, Conditional logit, Consumer choice, Distance, Food retailer, Loyalty scheme
National Category
Economics
Research subject
Economics
Identifiers
URN: urn:nbn:se:umu:diva-37248DOI: 10.1007/s12076-010-0044-6OAI: oai:DiVA.org:umu-37248DiVA: diva2:358603
Available from: 2010-10-22 Created: 2010-10-22 Last updated: 2017-12-12Bibliographically approved

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Publisher's full texthttp://www.springer.com/economics/regional+science/journal/12076

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CiteExportLink to record
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Citation style
  • apa
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Language
  • de-DE
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  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
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  • text
  • asciidoc
  • rtf