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The real functions of evaluation and response systems
Umeå University, Faculty of Social Sciences, Department of applied educational science.
2011 (English)In: Evaluation, ISSN 1356-3890, E-ISSN 1461-7153, Vol. 17, no 4, 327-349 p.Article in journal (Refereed) Published
Abstract [en]

This article is intended to contribute to the understanding of evaluation use in the context of policy making and governance. It does this, first, by developing a framework that sets out the prerequisites of six possible functions of an evaluation ‘management response system’; and second, by analysing three aid organizations’ management response systems in relation to this framework. The prerequisites of the different functions are theoretically derived. The analysis finds that response systems have contributed to organizational legitimacy and achieved many of their intended functions, but only to an extent. Two factors – the system design, and top managers’ support for the system – were found to be critical for how these systems worked. The article also discusses whether a management response system meets the needs of public organizations and stakeholders operating in multi-actor policy making.

Place, publisher, year, edition, pages
2011. Vol. 17, no 4, 327-349 p.
Keyword [en]
evaluation use, functions of evaluation and evaluation systems, management response
National Category
Social Sciences
URN: urn:nbn:se:umu:diva-46949OAI: diva2:441513
Available from: 2011-09-16 Created: 2011-09-16 Last updated: 2011-09-23

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