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Facing customer relationships in professional services
Umeå University, Faculty of Social Sciences, Umeå School of Business.
2005 (English)In: Managing Service Quality, ISSN 0960-4529, Vol. 15, no 1, 156-171 p.Article in journal (Refereed) Published
Place, publisher, year, edition, pages
Emerald Group Publishing Limited, 2005. Vol. 15, no 1, 156-171 p.
National Category
Business Administration
Research subject
Business Studies
URN: urn:nbn:se:umu:diva-50360OAI: diva2:462134
Available from: 2011-12-06 Created: 2011-12-06 Last updated: 2011-12-07

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Åkerlund, Helena
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