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Domain Experts Tailoring Interaction to Users – An Evaluation Study
Umeå University, Faculty of Science and Technology, Department of Computing Science. (Arcum)
Umeå University, Faculty of Science and Technology, Department of Computing Science.
Umeå University, Faculty of Science and Technology, Department of Computing Science.
2011 (English)In: Human-Computer Interaction – INTERACT 2011: 13th IFIP TC 13 International Conference, Lisbon, Portugal, September 5-9, 2011, Proceedings, Part III / [ed] Pedro Campos, Nicholas Graham, Joaquim Jorge, Nuno Nunes, Philippe Palanque and Marco Winckler, Springer, 2011, 644-661 p.Conference paper (Refereed)
Abstract [en]

This paper presents ACKTUS, a modeling tool for developingknowledge-based systems for the health domain, and an evaluation study of thesystem. The main purpose of the evaluation was to investigate whether thefunctionality and interaction design of ACKTUS was sufficiently intuitive forthe domain experts to contribute with knowledge and to model the interactiondesign of the three end users’ applications. Another purpose was to evaluate theapplicability of the activity assessment protocol AAIMA for analysis. The studydesign was qualitative and formative, using observations and interviews withusers to collect data. Three medical experts and two experts in occupationaltherapy participated, providing expertise in four different domains. Theparticipants increased their understanding and skills during the evaluationperiod leading to improved knowledge-based applications. The AAIMAprotocol proved to be useful and the results are fed into ongoing developmentwork on developing the adaptive functionality of the ACKTUS systems.

Place, publisher, year, edition, pages
Springer, 2011. 644-661 p.
, Lecture Notes in Computer Science, ISSN 0302-9743 ; 6948
Keyword [en]
Formative evaluation, interaction design, end-user development and adaptation, knowledge modeling, e-health
National Category
Human Computer Interaction
Research subject
URN: urn:nbn:se:umu:diva-52231DOI: 10.1007/978-3-642-23765-2ISBN: 9783642237645OAI: diva2:501401
INTERACT 2011, September 5-9 2011, Lisbon, Portugal
Available from: 2012-02-14 Created: 2012-02-14 Last updated: 2016-09-07Bibliographically approved

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Lindgren, HelenaWinnberg, Patrik J.Winnberg, Peter
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