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User perceptions of ICT impacts in Swedish construction companies: ‘it’s fine, just as it is’
Umeå University, Faculty of Social Sciences, Umeå School of Business and Economics (USBE), Business Administration.
Högskolan i Skövde.
2012 (English)In: Construction Management and Economics, ISSN 0144-6193, E-ISSN 1466-433X, Vol. 30, no 5, 339-357 p.Article in journal (Refereed) Published
Abstract [en]

The use of information and communication technologies (ICT) in construction companies has been growingsteadily during the last decade. However, few studies inquire into either perceptions of the impact of actualICT use or perceptions among different occupational groups in construction companies. The aim of thepaper is to explore users’ general perceptions of ICT impacts in the post-adoption stage and analyse theimplications for construction management practice. A mixed methods approach was used. Quantitative datawere collected using a web-based survey both in a major construction company and among medium-sizedcompanies in Sweden. Data from 294 returned completed questionnaires were analysed with t-tests andmultiple regression analysis. In addition, participant observations and semi-structured interviews were conductedwithin the major construction company in order to strengthen the analysis. It can be concluded thatrespondents are generally fairly satisfied with the ICT. Differences in perceptions among occupationalgroups can be explained by the nature of work tasks and the original intentions for using ICT as a means ofcontrol and calculation. Even if respondents perceive that a further development of ICT could improve competitiveness,they do not want to increase their use of it in their workplaces. They basically think that ‘it isfine, just as it is’. This indicates that a challenge in construction management is to investigate how prevailingand new ICT applications can be used to develop the industry.

Place, publisher, year, edition, pages
Taylor & Francis, 2012. Vol. 30, no 5, 339-357 p.
Keyword [en]
Information systems, occupational groups, post-adoption, surveys, user satisfaction.
National Category
Business Administration
URN: urn:nbn:se:umu:diva-55194DOI: 10.1080/01446193.2012.672757OAI: diva2:526223
Available from: 2012-05-10 Created: 2012-05-10 Last updated: 2016-05-09Bibliographically approved

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