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Seniors in charge of ICT innovation
Umeå University, Faculty of Social Sciences, Department of Informatics. (Q-Life)
Umeå University, Faculty of Social Sciences, Department of Informatics. (Q-Life)
2012 (English)In: Petra 2012, 2012Conference paper (Refereed)
Abstract [en]

We present the user-driven AGNES project (aal-2008-1-014). The project has three user groups, one in each of Sweden, Spain andGreece, who have participated as full members of the project team. The method used for developing this novel ICT was an extension of the ELITE design approach for user driven innovation. The results presented in the paper are on how theusers’ attitudes changed during the project due to their having theexpert role in the development process and how they accepted andacted in that role. To start with, the elderly users were very polite, often negative about and frightened of technology. Some did not have a computer of their own and did not have any or much experiences of new communication technologies. During theproject the users were introduced to an interactive social network, generated design ideas for new ICT and also tested ICT solutions related to using the social network and connected devices. Thepaper gives examples of how the user attitudes towards technology changes during the project and discusses how theybecame true experts able to express their knowledge and in thatway exert control over the technical design in the project. The result is that the users have become bold, good at expressing theirknowledge, and good at marketing the project and the use oftechnology to other people, and in the process increasing theirsocial life both on the net and in the physical world.

Place, publisher, year, edition, pages
National Category
Engineering and Technology Human Computer Interaction Information Systems, Social aspects
URN: urn:nbn:se:umu:diva-55916OAI: diva2:532316
The 5th ACM International Conference on PErvasive Technologies Related to Assistive Environments : PETRA, Crete, Greece, June 6-8, 2012.
Available from: 2012-06-11 Created: 2012-06-11 Last updated: 2014-10-14

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