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Bankanställdas beskrivningar av den psykosociala arbetsmiljön och ledarskapets påverkan: En kvalitativ studie
Umeå University, Faculty of Social Sciences, Department of Psychology.
2013 (Swedish)Independent thesis Advanced level (degree of Master (One Year)), 10 credits / 15 HE creditsStudent thesis
Abstract [en]

Research on banks psychosocial work shows that bank employees may be exposed to overload and time pressure. Psychosocial work used to describe elements of social relations and the environment that may be important for psychological distress. In this study, the psychosocial work examined from the demand-control and support model. The purpose of this study was to interview employees at a bank about how they describe their psychosocial work environment on the basis of demand-control and support model (Karasek, 1979). The aim was also to summarize the bank employees’ descriptions of how leadership can influence the psychosocial work environment. Six interviews were conducted with three employees from Reception and three employees from the Company. Reception and the Company were two smaller departments in the bank. A deductive thematic analysis was the basis for the analysis of the material. The results were interpreted as that the employees felt they had a good psychosocial work environment and that their managers affect it in a positive sense. Leadership Styles of the different departments Reception and Company were interpreted as they experience them both using a transformative leadership style but the manager at the Company were interpreted to have a tendency to passive transactional leadership.

Place, publisher, year, edition, pages
National Category
Psychology Social Sciences
URN: urn:nbn:se:umu:diva-82184OAI: diva2:659852
Subject / course
Examensarbete i psykologi
Educational program
Master's Programme in Occupational Health
Available from: 2013-10-28 Created: 2013-10-28 Last updated: 2015-04-09Bibliographically approved

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