umu.sePublications
Change search
CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf
Sweden: Bank of Year Recognition & Performance
Umeå University, Faculty of Social Sciences, Umeå School of Business and Economics (USBE), Business Administration.
Umeå University, Faculty of Social Sciences, Umeå School of Business and Economics (USBE), Business Administration.
Umeå University, Faculty of Social Sciences, Umeå School of Business and Economics (USBE), Business Administration.
2015 (English)In: Services Marketing Quarterly, ISSN 1533-2969, E-ISSN 1533-2977, Vol. 36, no 1, 1-21 p.Article in journal (Refereed) Published
Abstract [en]

Swedish banking has been recognized for financial prudence, innovations and service provision.  Bank of the Year winners are characterized in terms of their prize-winning performance.  It details and then generalizes items that led to awards and quantifies the financial rewards that come from providing superior performance.  In most cases, growth slowed, but winners still tended to attain above average performance.  It would appear that 1.) service really is the foundation for recognition; 2.) more recently, sound management, innovation and financial performance have come into play, and 3.) it is easier to be recognized if the organization is small.

Place, publisher, year, edition, pages
2015. Vol. 36, no 1, 1-21 p.
Keyword [en]
Banking service, Recognition, Financial performance, Swedish banks
National Category
Business Administration
Research subject
Business Studies
Identifiers
URN: urn:nbn:se:umu:diva-83044DOI: 10.1080/15332969.2015.976500Scopus ID: 2-s2.0-84921304942OAI: oai:DiVA.org:umu-83044DiVA: diva2:664714
Available from: 2013-11-16 Created: 2013-11-16 Last updated: 2017-12-06Bibliographically approved

Open Access in DiVA

No full text

Other links

Publisher's full textScopus

Search in DiVA

By author/editor
Boström, Gert-OlofLindbergh, LarsWilson, Timothy
By organisation
Business Administration
In the same journal
Services Marketing Quarterly
Business Administration

Search outside of DiVA

GoogleGoogle Scholar

doi
urn-nbn

Altmetric score

doi
urn-nbn
Total: 502 hits
CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf