The role of the physical environment and of social interactions as drivers of restaurant customers' service experiences
2011 (English)In: Advances in Service Quality, Innovation and Excellence, 2011, 229-231 p.Conference paper, Abstract (Other academic)
Place, publisher, year, edition, pages
2011. 229-231 p.
Humanities Social Sciences
IdentifiersURN: urn:nbn:se:umu:diva-84501OAI: oai:DiVA.org:umu-84501DiVA: diva2:684902
Quis12, The 12th International Research Symposium on Service Excellence in Management, Ithaca, NY, Center for Hospitality Research at School of Hotel Administration, Cornell University