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The profile of unethical insurance customers: a European perspective
Umeå University, Faculty of Social Sciences, Umeå School of Business and Economics (USBE), Business Administration.
Umeå University, Faculty of Social Sciences, Umeå School of Business and Economics (USBE), Business Administration.
2015 (English)In: International Journal of Bank Marketing, ISSN 0265-2323, E-ISSN 1758-5937, Vol. 33, no 3, 298-315 p.Article in journal (Refereed) Published
Abstract [en]

Although perceived as a wrong act, insurance fraud is a prevalent phenomenon. The purpose of this paper is to understand the psychological factors that lead to reporting an exaggerated/false insurance claim would enable insurance companies and policy makers to devise better preventive policies.

Place, publisher, year, edition, pages
2015. Vol. 33, no 3, 298-315 p.
Keyword [en]
Value, Attitude, Clustering, Insurance fraud, Unethical behaviour
National Category
Social Sciences
Research subject
Business Studies
Identifiers
URN: urn:nbn:se:umu:diva-103323DOI: 10.1108/IJBM-12-2013-0143OAI: oai:DiVA.org:umu-103323DiVA: diva2:812879
Available from: 2015-05-20 Created: 2015-05-20 Last updated: 2017-12-04Bibliographically approved

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Dehghanpour Farashah, AliRezvani, Zeinab
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CiteExportLink to record
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