The profile of unethical insurance customers: a European perspective
2015 (English)In: International Journal of Bank Marketing, ISSN 0265-2323, E-ISSN 1758-5937, Vol. 33, no 3, 298-315 p.Article in journal (Refereed) Published
Although perceived as a wrong act, insurance fraud is a prevalent phenomenon. The purpose of this paper is to understand the psychological factors that lead to reporting an exaggerated/false insurance claim would enable insurance companies and policy makers to devise better preventive policies.
Place, publisher, year, edition, pages
2015. Vol. 33, no 3, 298-315 p.
Value, Attitude, Clustering, Insurance fraud, Unethical behaviour
Research subject Business Studies
IdentifiersURN: urn:nbn:se:umu:diva-103323DOI: 10.1108/IJBM-12-2013-0143OAI: oai:DiVA.org:umu-103323DiVA: diva2:812879