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Frustration and its effect on immersion in games: A developer viewpoint on the good and bad aspects of frustration
Umeå University, Faculty of Social Sciences, Department of Informatics.
Umeå University, Faculty of Social Sciences, Department of Informatics.
2015 (English)Independent thesis Advanced level (degree of Master (Two Years)), 20 credits / 30 HE creditsStudent thesis
Abstract [en]

Frustration has been present throughout gaming history and is often considered to be negative. However, there’s been a lack of significant studies focusing on frustration and how it affects the game experience. This lead us to a qualitative study, based on nine semi-structured interviews with game developers, focusing on the effect of frustration in games. Results indicate that frustration encompass both positive and negative aspects that differ from each other in how they appear in game. Positive frustration is desirable for developers due to it improving the immersion and motivation in games and comes from players learning through frustration whereas negative frustration is undesirable and affects the game experience negatively and comes from aspects, such as technical issues, outside of the players influence.

Place, publisher, year, edition, pages
2015. , 32 p.
Informatik Student Paper Master (INFSPM), 2015.09
Keyword [en]
Frustration, immersion, game experience, motivation
National Category
Information Systems, Social aspects
URN: urn:nbn:se:umu:diva-104904OAI: diva2:821653
Educational program
Master's Programme in Human-Computer Interaction
Available from: 2015-06-15 Created: 2015-06-15 Last updated: 2015-06-15Bibliographically approved

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