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Keeping knowledge within an organisation: A study of distributed knowledge management
Umeå University, Faculty of Social Sciences, Department of Informatics.
Umeå University, Faculty of Social Sciences, Department of Informatics.
2015 (English)Independent thesis Advanced level (degree of Master (One Year)), 10 credits / 15 HE creditsStudent thesis
Abstract [en]

Knowledge management is considered as a way of gaining competitive advantage for organisations and research has for quite some time been addressing its challenges. The purpose of this study is to create deeper insights and understanding of how a multinational organisation handles knowledge management while working in a distributed manner. Our research question is thereby: How are knowledge management and sharing practices handled by distributed work arrangements at a multinational organisation? In this qualitative case study interviews and observations were performed. Our findings show that relationships between members, tasks and tools exist in our studied organisation and are handled in different ways on different levels. Furthermore another relationship was found, culture, which affected knowledge management. This thesis contributes to knowledge management research by adding an extra dimension to an existing framework. We also add deeper insights and understanding of how distributed work arrangements are handled within knowledge management.

Place, publisher, year, edition, pages
2015. , 28 p.
Informatik Student Paper Master (INFSPM), 2015.17
Keyword [en]
Knowledge Management, Knowledge Transfer, Knowledge Sharing, Distributed Organisations
National Category
Information Systems, Social aspects
URN: urn:nbn:se:umu:diva-105061OAI: diva2:823078
External cooperation
Vattenfall AB
Educational program
Master's Programme in IT Management
Available from: 2015-06-17 Created: 2015-06-17 Last updated: 2015-06-17Bibliographically approved

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