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Crafting user experience of self-service technologies: Key challenges and potential solutions
Umeå University, Faculty of Social Sciences, Department of Informatics.
2014 (English)In: Proceedings of the 2014 companion publication on Designing interactive systems: DIS Companion '14, 2014, 199-202 p.Conference paper (Refereed)
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2014. 199-202 p.
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Interaction Technologies Human Aspects of ICT
URN: urn:nbn:se:umu:diva-110703OAI: diva2:864287
Designing interactive systems
Available from: 2015-10-26 Created: 2015-10-26 Last updated: 2015-10-26

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Kaptelinin, Victor
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