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Usability and fun: An overview of relevant research in the hci community
Umeå University, Faculty of Social Sciences, Department of Informatics.
2005 (English)In: CHI 2005: Workshop on Innovative Approaches to Evaluating Affective Interfaces, Portland, OR April,4, 2005, 2005Conference paper (Refereed)
Abstract [en]

Evaluating affective interfaces in order to provide input for designers is a challenge for the CHI community. One question is to what extent traditional evaluation methods, used for evaluating traditional usability, are applicable at all, and if they need revision. The purpose of this project was to gain an understanding in how applicable traditional usability evaluation methods are in understanding people’s experiences of affective systems, in this case Entertainment web sites. Empirical techniques as well as inspection methods were used on a number of web sites. The results show that the methods are applicable but need revision. When it comes to the development of inspection methods, the challenges include finding proper heuristics to support the experts in using Heuristic Evaluation, providing conditions for experts which bridge the gap between evaluation and authentic use, developing complementary methods for use in combination with existing methods etc. In empirical evaluation of entertainment in the context of web usability, the most crucial aspect might be to consider how to arrange a setting that is as natural and authentic as possible when evaluating fun, as this seems to be important for the results. Overall, the results of the study clearly show that important aspects of affective interfaces can be revealed by using traditional usability evaluation methods – aspects which should be considered early in the design phase.

Place, publisher, year, edition, pages
National Category
Interaction Technologies
Research subject
Computer and Information Science
URN: urn:nbn:se:umu:diva-113970OAI: diva2:892313
CHI 2005, Portland, OR April,4, 2005
Available from: 2016-01-09 Created: 2016-01-09 Last updated: 2016-02-12Bibliographically approved

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Wiberg, Charlotte
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