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Technical and functional determinants of customer satisfaction in the bank-SME relationship
Umeå University, Faculty of Social Sciences, Umeå School of Business and Economics (USBE), Business Administration.
2010 (English)In: Managing Service Quality, ISSN 0960-4529, E-ISSN 1758-8030, Vol. 19, no 5, 581-594 p.Article in journal (Refereed) Published
Place, publisher, year, edition, pages
2010. Vol. 19, no 5, 581-594 p.
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Business Administration
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URN: urn:nbn:se:umu:diva-122316OAI: oai:DiVA.org:umu-122316DiVA: diva2:938277
Available from: 2016-06-16 Created: 2016-06-16 Last updated: 2016-06-16

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CiteExportLink to record
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  • apa
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  • modern-language-association-8th-edition
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  • de-DE
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