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  • 1.
    Abrahamsson, Johan
    et al.
    Umeå University, Faculty of Social Sciences, Department of Informatics.
    Sjöberg, Robin
    Umeå University, Faculty of Social Sciences, Department of Informatics.
    E-tjänstutveckling ur ett medborgarperspektiv: Att skapa beslutsunderlag baserat på medborgarärendens lämplighet för olika kommunikationskanaler2009Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    Citizens’ interaction with governments is an area with unique implications for channel management. Governments need to take the citizens perspective into further consideration in order to be successful in delivering high-quality e-services. This paper aims to determine if a categorization of citizen-initiated contacts from a citizen-centric perspective can be a valuable basis for decisions regarding e-service development. The study consisted of three steps. The first step was an examination of the existing related literature, which resulted in the uncovering of the most important aspects of citizens channel choice. The second step consisted of an elaboration of a classification based on perceived task characteristics and a subsequent matching of the categories to desirable channel characteristics. The third and final step consisted of an application of the proposed categorization on a content management system containing all citizen-initiated contacts in a Swedish municipality. The application indicated that the proposed categorization could possibly be used to guide investments in e-services towards a channel-appropriate direction.

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  • 2.
    Adler, Robert
    et al.
    Umeå University, Faculty of Social Sciences, Department of Informatics.
    Eriksson, Andreas
    Umeå University, Faculty of Social Sciences, Department of Informatics.
    Visuella Effekter Inom Genrespecifik Musikvideoproduktion2010Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    Today almost every artist has a music video. With today’s technology it has become a lot easier for smaller companies or amateur filmers to produce and distribute their work. But how important is an artist’s music video and where do people find their music these days? Other questions we wanted to answer were if there is a typical way a music video looks like based on its genre. And is it possible to break these stereotypical ways of producing music videos and thereby create a higher level of enjoyment from the viewer? Our main idea of achieving this was by the use of visual effects in a genre, which in our opinion usually don’t showcase these types of effects. The genre we decided to work with was singer/songwriter, which we think is one genre that doesn’t typically use visual effects. To back up our opinions we studied a lot of music videos from different genres to really see what was typical for each of them. Furthermore we made a survey to find answers for our questions about people’s views on the importance of a well-made music video and where they watch and find them. After we had found some of our answers we produced a music video, one with, and one without visual effects. We then showed these to a number of people and asked them questions about their opinions. Based on our results from studying different music videos and the surveys we came up with a conclusion. And we can say that using visual effects in a genre were they typically aren’t used is possible and it can enhance a viewers enjoyment of the music video. Although we also found out that it should be done with moderation and in good relations with the specific genre.

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  • 3.
    Agnello, Danielle Marie
    et al.
    School of Health and Life Sciences, Glasgow Caledonian University, Glasgow, United Kingdom.
    Loisel, Quentin Emile Armand
    School of Health and Life Sciences, Glasgow Caledonian University, Glasgow, United Kingdom.
    An, Qingfan
    Umeå University, Faculty of Medicine, Department of Community Medicine and Rehabilitation.
    Balaskas, George
    Institute of Informatics and Telecommunications, National Centre of Scientific Research Demokritos, Athens, Greece; Department of Digital Systems, University of Piraeus, Greece.
    Chrifou, Rabab
    Department of Public Health and Primary Care, Ghent University, Ghent, Belgium.
    Dall, Philippa
    School of Health and Life Sciences, Glasgow Caledonian University, Glasgow, United Kingdom.
    de Boer, Janneke
    Department of Public Health and Primary Care, Ghent University, Ghent, Belgium; Department of Movement and Sports Sciences, Ghent University, Ghent, Belgium.
    Delfmann, Lea Rahel
    Department of Public Health and Primary Care, Ghent University, Ghent, Belgium; Department of Movement and Sports Sciences, Ghent University, Ghent, Belgium.
    Giné-Garriga, Maria
    Department of Sport Sciences, Faculty of Psychology Education and Sport Sciences, Blanquerna - Ramon Llull University, Barcelona, Spain; Department of Physical Therapy, Faculty of Health Sciences, Blanquerna - Ramon Llull University, Barcelona, Spain.
    Goh, Kunshan
    Department of Public and Occupational Health, Amsterdam Public Health Research Institute, Amsterdam University Medical Centers, Vrije Universiteit Amsterdam, Amsterdam, Netherlands.
    Longworth, Giuliana Raffaella
    Department of Sport Sciences, Faculty of Psychology Education and Sport Sciences, Blanquerna - Ramon Llull University, Barcelona, Spain.
    Messiha, Katrina
    Department of Public and Occupational Health, Amsterdam Public Health Research Institute, Amsterdam University Medical Centers, Vrije Universiteit Amsterdam, Amsterdam, Netherlands.
    McCaffrey, Lauren
    School of Health and Life Sciences, Glasgow Caledonian University, Glasgow, United Kingdom.
    Smith, Niamh
    School of Health and Life Sciences, Glasgow Caledonian University, Glasgow, United Kingdom.
    Steiner, Artur
    Yunus Centre, Glasgow Caledonian University, Glasgow, United Kingdom.
    Vogelsang, Mira
    School of Health and Life Sciences, Glasgow Caledonian University, Glasgow, United Kingdom.
    Chastin, Sebastien
    School of Health and Life Sciences, Glasgow Caledonian University, Glasgow, United Kingdom; Department of Movement and Sports Sciences, Ghent University, Ghent, Belgium.
    Establishing a Health CASCADE-Curated Open-Access Database to Consolidate Knowledge About Co-Creation: Novel Artificial Intelligence-Assisted Methodology Based on Systematic Reviews2023In: Journal of Medical Internet Research, E-ISSN 1438-8871, Vol. 25, article id e45059Article, review/survey (Refereed)
    Abstract [en]

    BACKGROUND: Co-creation is an approach that aims to democratize research and bridge the gap between research and practice, but the potential fragmentation of knowledge about co-creation has hindered progress. A comprehensive database of published literature from multidisciplinary sources can address this fragmentation through the integration of diverse perspectives, identification and dissemination of best practices, and increase clarity about co-creation. However, two considerable challenges exist. First, there is uncertainty about co-creation terminology, making it difficult to identify relevant literature. Second, the exponential growth of scientific publications has led to an overwhelming amount of literature that surpasses the human capacity for a comprehensive review. These challenges hinder progress in co-creation research and underscore the need for a novel methodology to consolidate and investigate the literature.

    OBJECTIVE: This study aimed to synthesize knowledge about co-creation across various fields through the development and application of an artificial intelligence (AI)-assisted selection process. The ultimate goal of this database was to provide stakeholders interested in co-creation with relevant literature.

    METHODS: We created a novel methodology for establishing a curated database. To accommodate the variation in terminology, we used a broad definition of co-creation that encompassed the essence of existing definitions. To filter out irrelevant information, an AI-assisted selection process was used. In addition, we conducted bibliometric analyses and quality control procedures to assess content and accuracy. Overall, this approach allowed us to develop a robust and reliable database that serves as a valuable resource for stakeholders interested in co-creation.

    RESULTS: The final version of the database included 13,501 papers, which are indexed in Zenodo and accessible in an open-access downloadable format. The quality assessment revealed that 20.3% (140/688) of the database likely contained irrelevant material, whereas the methodology captured 91% (58/64) of the relevant literature. Participatory and variations of the term co-creation were the most frequent terms in the title and abstracts of included literature. The predominant source journals included health sciences, sustainability, environmental sciences, medical research, and health services research.

    CONCLUSIONS: This study produced a high-quality, open-access database about co-creation. The study demonstrates that it is possible to perform a systematic review selection process on a fragmented concept using human-AI collaboration. Our unified concept of co-creation includes the co-approaches (co-creation, co-design, and co-production), forms of participatory research, and user involvement. Our analysis of authorship, citations, and source landscape highlights the potential lack of collaboration among co-creation researchers and underscores the need for future investigation into the different research methodologies. The database provides a resource for relevant literature and can support rapid literature reviews about co-creation. It also offers clarity about the current co-creation landscape and helps to address barriers that researchers may face when seeking evidence about co-creation.

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  • 4.
    Alatalo, André
    et al.
    Umeå University, Faculty of Social Sciences, Department of Informatics.
    Vallgren, Erik
    Umeå University, Faculty of Social Sciences, Department of Informatics.
    Anpassningar till standardisering inom Software Configuration Management: En fallstudie om standardisering inom mjukvarukonfigurationshantering2015Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    Change is inevitable when software is built and deployed. It’s not particularly problematic to manage change if there is just one system. But in a large global IT organization, with several systems and people who develop, problems may arise. If organizations don’t control change, change will control the organization. Software Configuration Management (SCM) is a set of activities to manage change by identifying objects that are likely to change, establishing relationships among them, managing different versions of the objects, controlling the changes imposed and reporting on the changes made. A way to support the work of SCM is to follow standards. A standard can be compared to a type of rule, but also a directive. In this study we examined how a multinational organization applies standards within SCM. We examined the challenges with applying standards. We also examined whether there are deviations from standards, and in such cases why did the deviations arise and what are the following consequences? The study is based on a qualitative case study that employed interviews with developers, IT architects, operations manager and solution leader. The result of this study shows that some of the challenges in applying standards within SCM are: legacy systems, globalization, CMDB and ITSM-related tools (and their processes). The study also shows that standardization within maintenance is complex and that it’s easily breach and forgotten. The study shows that the consequence of this is that the developers must constantly compromise with standards. The result of this compromise is that it’s possible to carry out the business, but the solutions may not meet standards. In this study we concluded that the organization need to direct more attention towards maintenance, and less on new development. 

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  • 5.
    Aler Tubella, Andrea
    et al.
    Umeå University, Faculty of Science and Technology, Department of Computing Science.
    Coelho Mollo, Dimitri
    Umeå University, Faculty of Arts, Department of historical, philosophical and religious studies.
    Dahlgren, Adam
    Umeå University, Faculty of Science and Technology, Department of Computing Science.
    Devinney, Hannah
    Umeå University, Faculty of Science and Technology, Department of Computing Science.
    Dignum, Virginia
    Umeå University, Faculty of Science and Technology, Department of Computing Science.
    Ericson, Petter
    Umeå University, Faculty of Science and Technology, Department of Computing Science.
    Jonsson, Anna
    Umeå University, Faculty of Science and Technology, Department of Computing Science.
    Kampik, Timotheus
    Umeå University, Faculty of Science and Technology, Department of Computing Science. SAP Signavio, Germany.
    Lenaerts, Tom
    Université Libre de Bruxelles, Belgium; University of California, Berkeley, USA.
    Mendez, Julian Alfredo
    Umeå University, Faculty of Science and Technology, Department of Computing Science.
    Nieves, Juan Carlos
    Umeå University, Faculty of Science and Technology, Department of Computing Science.
    ACROCPoLis: a descriptive framework for making sense of fairness2023In: FAccT '23: Proceedings of the 2023 ACM conference on fairness, accountability, and transparency, ACM Digital Library, 2023, p. 1014-1025Conference paper (Refereed)
    Abstract [en]

    Fairness is central to the ethical and responsible development and use of AI systems, with a large number of frameworks and formal notions of algorithmic fairness being available. However, many of the fairness solutions proposed revolve around technical considerations and not the needs of and consequences for the most impacted communities. We therefore want to take the focus away from definitions and allow for the inclusion of societal and relational aspects to represent how the effects of AI systems impact and are experienced by individuals and social groups. In this paper, we do this by means of proposing the ACROCPoLis framework to represent allocation processes with a modeling emphasis on fairness aspects. The framework provides a shared vocabulary in which the factors relevant to fairness assessments for different situations and procedures are made explicit, as well as their interrelationships. This enables us to compare analogous situations, to highlight the differences in dissimilar situations, and to capture differing interpretations of the same situation by different stakeholders.

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  • 6.
    Andersson, Linus
    et al.
    Umeå University, Faculty of Social Sciences, Department of Informatics.
    Hvirf, Rebecka
    Umeå University, Faculty of Social Sciences, Department of Informatics.
    Norman, Kajsa
    Umeå University, Faculty of Social Sciences, Department of Informatics.
    "Datacentrerat värdeskapande för sakens skull, det blir man bara fattig på": Datadrivet värdeskapande genom BDA för kundupplevelsehantering för online-magasin2023Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    The objective of this study is to explore how data-driven value can be created for online magazines through big data analytics for customer experience management. Big data analytics can help online magazines to gain insights into customer behavior, preferences, and needs, which can be used to create a better customer experience and provide assistance in the process of decision making. This study willuse a mixed-method approach to collect and analyze data. The study started with aliterature review to identify the key concepts related to data-driven value creation,big data analytics, and customer experience management. The study then performed interviews and web analytics of provided data from the examined organization. The data has been analyzed through a thematic analysis of two interviews with the editor-in-chief of the magazine as well as an expert on dataanalytics. Data collected by the examined organization was analyzed but required further expertise in order to enlighten its value. The study has provided insights for how online magazines and similar organizations to the one studied can leverage bigdata analytics to create value for their customers, and to provide better insight into the preferences of their customers as well as to assist decision making.

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  • 7.
    Andersson, Pär
    Umeå University, Faculty of Social Sciences, Department of Informatics.
    Digital Fabrication and Open Concepts: An emergent paradigm of consumer electronics production2015Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Abstract [sv]

    Open Source och relaterade mjukvarukoncept och utvecklingsmodeller är vid det här laget allmänt bekanta och har varit föremål för många studier. Open Source Hardware är mindre spritt och studerat, och så även emergent teknologi som för in traditionellt industriella tekniker som 3D-printing, laserskärare, och CAD-baserade produktionsverktyg i mindre skala i hem- och hobbymiljöer. Dessa ämnen har främst studerats ur mer renodlat tekniska perspektiv, snarare än att sättas i samband i en vidare kontext. Denna kombinerar internet som infrastruktur och socialt medium för kunskaps- och resursdelning; open source-koncept; de möjligheter som tillgängligheten av mer och mer kapabel och överkomlig hårdvara byggd på öppen design bereder; och andra relaterade socio-tekniska fenomen vilka börjat framträda de senaste 5-10 åren.

    I denna uppsats undersöker jag denna större kontext. Uppsatsen har utförts i form av en litteraturstudie av existerande forskning inom ovanstående diskreta områden, och i den mån de finns även dess inbördes relationer. Denna kontext framträder som ett emergent paradigm kring produktion av hemelektronik, och även som exemplifierande trenden av teknologins fortsatta intåg som allestädes närvarande i våra liv och vår omgivning. Resultaten indikerar en gryende förändring i hur vi interagerar med teknik, vilka som gör det och varför, i vilka kontexter, och ett framträdande av en ny ekonomi. Jag visar på att ytterligare forskning behövs, och att perspektivet bör flyttas från att analyseras enbart i diskreta termer som teknik, open source-principer, DIY et cetera, utan även till vad som framstår som resultatet där dessa konvergerar, den naturliga konsekvensen av ett folkligt anammande av denna teknik och open source-koncept.

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    Digital Fabrication and Open Concepts
  • 8.
    Anttila, Lars
    et al.
    Umeå University, Faculty of Social Sciences, Department of Informatics.
    Ögren, Martin
    Umeå University, Faculty of Social Sciences, Department of Informatics.
    A design process from a collaborative point of view: Exploring the importance of collaboration between designers and clients2009Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    This essay studies the design process from a collaborative point of view. A literature study has been carried out with focus on design processes and collaborative design, where important concepts and notions are presented. A practical design process was carried out where the project was to create a station identification for Swedish Channel 9. The process was than retrospectively analyzed and broken down into a time-line describing the whole process from amongst other a collaborative point of view. Collaboration between designers and client is found to be very important for the final design. Constraints are considered important to force creativity and the ability to convey abstract thoughts over long distance channels such as e-mail is found to be important in order to overcome the spatial barrier that exists in many design processes today.

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  • 9.
    Arvidsson, Viktor
    Umeå University, Faculty of Social Sciences, Department of Informatics.
    A model for strategic e-service implementation in the public sector: challenges for local governments in identifying potential candidates for e-service delivery2010Independent thesis Advanced level (degree of Master (One Year)), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    As more and more local governments begin to understand that the great promises of e-service delivery are harder than expected to realize, efficient use of ICT-resources have become increasingly important. Since simply providing more e-services is not the solution, the need to understand what constitutes a suitable e-service has arisen. Public services reach beyond the market domain; therefore, the complexities of public value must be dealt with when services are appraised. Furthermore, due to the heterogeneous nature of local government services it is impossible to evaluate all the options in depth; thus, there is a clear need for early-stage appraisal. However, existing methods of appraisal are burdened by intricacy, and associated with high costs. In response, this paper presents a model capable of reducing this intricacy. The model was developed through a participatory design process involving members on both operational and strategic level in the municipality of Skellefteå. The model implements state of the art into the workspace context while taking measures to reduce intricacy such as: incremental filtering, moving high intricacy elements to the end of the process, and exploitation of available data. As a result the organization is enabled to capture not only the low hanging fruit, but also the long tail of services. Furthermore, the improved understanding of e-service delivery has the potential to open up opportunities for new ways of business development and private-public partnerships. Finally, whereas the model presented is highly context-dependent, the implications outlined in this paper are not limited to this narrow scope.

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  • 10.
    Arvidsson, Viktor
    Umeå University, Faculty of Social Sciences, Department of Informatics.
    Coordination from an Awareness perspective: Mechanisms and techniques for Awareness based Coordination support.2009Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    When a task becomes shared the need for coordination arises. One fundamental factor for coordination is awareness. This study aimed to answer the question of how awareness-based coordination support systems could increase the efficiency in the processing of tasks generated by the Customer Support Unit in Skellefteå municipality, ultimately creating a better work situation for the officers responsible for the handling of tasks and increasing the service level for the customers of their services. This question was answered by conducting interviews, observing system usage and through analysis of pre-existing interviews from earlier studies of the municipality’s CSU project. This study shows that there are aspects in the task management that are in need of coordination support and presents a task classification system based on the logistic nature of the task. Furthermore this paper identifies the main problems related to the current task management and from an awareness perspective discusses and outlines various mechanisms and techniques to address these problems. Alongside these problems the general lack of coordination support in the current Document and Workflow System (FlexiteBPMS) is approached. Furthermore all outlined proposals share the common aspiration of lessening the burden for the officers without simply shifting the workload onto other units in the workflow chain.

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  • 11.
    Arvidsson, Viktor
    Umeå University, Faculty of Social Sciences, Department of Informatics.
    Evaluating E-Service Candidates: Participatory design of an e-service valuation model2011Conference paper (Refereed)
  • 12.
    Arvidsson, Viktor
    Umeå University, Faculty of Social Sciences, Department of Informatics.
    The revolution that wasn’t: Investigating barriers to platform-based e-service delivery partnerships2012In: Proceedings of the 45th Annual Hawaii International Conference on System Sciences, Wailea, January 4-7, 2012, 2012Conference paper (Refereed)
    Abstract [en]

    In response to the increasing political and popular demand on e-government to deliver, governments have begun to seek out new, alternative forms of operation. One such development in the domain of e-government is the emergence of private-public partnerships (PPP). However, research on PPPs in the service layer of e- government is virtually silent. In this paper we argue that one possible approach to help close this gap is by investigating key partnership issues from a platform perspective. Building on a case study, and using this novel perspective, we identify three key barriers for developing platform-based partnerships for e-service delivery in local government: the bureaucratic barrier, the interface barrier and the business barrier. Based on experiences from this study, we also conclude that the platform approach have proven useful as a means to close the highlighted gap in research. 

  • 13.
    Arvidsson, Viktor
    Umeå University, Faculty of Social Sciences, Department of Informatics.
    Towards efficient and effective e-service delivery: Addressing the challenges of e-service evaluation in local government2012In: Transformational Government through eGov: Socio-economic, Cultural, and Technological issues / [ed] Y. Dwivedi & M. Akhter & Norm Archer, UK: Emerald Group Publishing Limited, 2012, p. 155-188Chapter in book (Refereed)
    Abstract [en]

    Purpose: This study present and provide insight into the design of eVAL, an ex ante e-service evaluation model designed for use in local governments with the ambition of helping local governments overcome the challenges of e-service delivery.

    Methodology: The evaluation model has been developed through participatory design research, which takes place within an overarching case study of a Swedish municipality.

    Findings: This paper identifies three key challenges for e-service delivery and evaluation in the local government: managing intricacy, handling public value and forecasting take-up.

    Research limitations/implications: This study stresses the need for researchers to give attention to the dilemma local governments are faced with, and provides a possible middle-way out of the debate on the appropriateness of traditional investment techniques in the public sector.

    Practical implications: The importance of data and organizational capabilities for evaluation and successful implementation of e-services is stressed.

    Originality/value: This study provides an insight into the challenges that local governments have to face as the attempt to implement e-services in an efficient and effective fashion, while at the same time presenting a novel evaluation model capable of addressing some of these challenges. Whereas evaluation models do exist, none of the models reviewed during design were found applicable in the context of local government.

  • 14.
    Arvidsson, Viktor
    Umeå University, Faculty of Social Sciences, Department of Informatics.
    Towards efficient and effective E-Service Delivery: Addressing the matter of intricacy in service evaluation2011Manuscript (preprint) (Other academic)
    Abstract [en]

    The great promises of e-government have proven to be harder than expected to realise. Effective and efficient e-service delivery is dependent on making sound choices as to which e- services to implement; consequently, accountability in the use of ICT-resources have become of increasing importance. This generates a need to identify what constitutes a suitable e-service, and to devise models capable of evaluating available options. As public services reach beyond the business rationale of the private sector, such considerations must deal with the complexity of public value. Additionally, due to the heterogeneous nature of local government it is not feasible to evaluate every candidate in depth. For e-service delivery to reach beyond major services governments must lower their demands for accuracy and implement more cost- efficient ways of estimating public value. This paper investigates how this can be achieved while maintaining satisfactory results, and builds an understanding of the challenges that local governments face in doing so. 

  • 15.
    Arvidsson, Viktor
    et al.
    Umeå University, Faculty of Social Sciences, Department of Informatics.
    Holmström, Jonny
    Umeå University, Faculty of Social Sciences, Department of Informatics.
    Social Media Strategy: Understanding Social Media, IT Strategy, and Organizational Responsiveness in Times of Crisis2013In: Cutter IT Journal, ISSN 1522-7383, Vol. 26, no 12, p. 18-23Article in journal (Refereed)
    Abstract [en]

    The ability to effectively and efficiently interact with the business environment is key to organizational success. To this end, organizations increasingly use IT to enable new, improved flows of information both within and across organizational boundaries. Social media (SM) technologies hold great potential for enabling new forms of communication with distant actors. For this potential to be fully realized, however, investments in technology should be made alongside changes in organizational practice and design. While all IT strategies should complement high-level organizational goals and identify the organizational changes necessary to realize them,1 this is particularly the case with SM strategy, as it necessarily challenges traditional forms of organizing and blurs organizational boundaries.

  • 16.
    Arvidsson, Viktor
    et al.
    Umeå University, Faculty of Social Sciences, Department of Informatics. Umeå University, Faculty of Social Sciences, Umeå Centre for Gender Studies (UCGS). Swedish Center for Digital Innovation.
    Holmström, Jonny
    Umeå University, Faculty of Social Sciences, Department of Informatics. Swedish Center for Digital Innovation.
    Lyytinen, Kalle
    Case Western Reserve University.
    Information systems use as strategy practice: a multi-dimensional view of strategic information system implementation and use2014In: Journal of strategic information systems, ISSN 0963-8687, E-ISSN 1873-1198, Vol. 23, no 1, p. 45-61Article in journal (Refereed)
    Abstract [en]

    Information systems (IS) are strategic in so far as they are used to realize strategic intent. Yet, while much has been said about aligning IS functionality with the strategic intent and how to organizationally implement strategically aligned systems, less is known of how to successfully implement strategic change associated with system use – a truly critical challenge within strategic IS implementation. Drawing on a strategy-as-practice perspective we address this gap by developing a multi-dimensional view of IS strategy, conceptualizing three key challenges in the IS strategy process, to explain how and why a paper mill, despite successfully implementing a strategic production management system, failed to produce intended strategic change. We call this outcome strategy blindness: organizational incapability to realize the strategic intent of implemented, available system capabilities. Using a longitudinal case study we investigate how cognitive rigidity of key actors and fixed, interrelated practices shaped the implementation of the new production system. We also identify core components and dynamics that constitute a richer multi-dimensional view of the IS strategy implementation (alignment) process. In particular, we identify three salient factors that contribute to strategy blindness – mistranslation of intent, flexibility of the IT artifact and cognitive entrenchment – and discuss how they affect strategic implementation processes. We conclude by discussing implications of our findings for IS strategy theory and practice, especially the contribution of strategy-as-practice to this stream of research.

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  • 17.
    Aslani, Ehsan
    et al.
    Umeå University, Faculty of Social Sciences, Informatics.
    Fredriksson, Johan
    Umeå University, Faculty of Social Sciences, Informatics.
    Reklamfilm av nyskapande och kreativ karaktär2008Independent thesis Basic level (professional degree), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    This paper consists of a comprehensive look at the advertising industry as a whole and communication mould various guises in the context of technology development. It also describes a production in the form of a commercial for a network of ten companies called The Lodge. The result is discussed based on questions on the subject communications and marketing. The discussions of this work will then be transferred to a proposal for further research.

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  • 18.
    Augustsson, Nils-Petter
    et al.
    Umeå University, Faculty of Social Sciences, Department of Informatics.
    Holmström, Jonny
    Umeå University, Faculty of Social Sciences, Department of Informatics.
    Living on the edge: balancing rigor and relevance within an action research context2010In: Industrial informatics design use and innovation: perspectives and services / [ed] Jonny Holmström; Mikael Wiberg; Andreas Lund, Hershey: IGI Global, 2010, p. 102-109Chapter in book (Other academic)
    Abstract [en]

    This paper describes the efforts in ensuring research relevance by means of an industrial PhD project. The project is aiming at strengthening the relevance of research and development by educating scientists with an insight into the practical aspects of research and development and by developing networks in which knowledge can be effectively disseminated between industry and university. The project is taking its stand with an empirical and industrial centre with a technical solution called Dynamo, which is delivered by the company Logica. Dynamo, an intelligent portal that seamlessly connects systems, user information, roles and rule sets, and its context will provide a rich and useful empirical source from which to launch the action research process. The project contains two distinct stakeholders – industry and academy – jointly guiding the project and making sure that both worlds get a result that is in line with and contributes to their business. To this end two key stakeholders that have taken on the role as gatekeepers of rigor and relevance respectively. Taking position in the middle of the action is the PhD student who, by living the life of both researcher and consultant, will take on the role of balancing rigor and relevance. The chosen research approach together with the complex implementation context together with makes it crucial to take on an open minded selection.

  • 19.
    Augustsson, Nils-Petter
    et al.
    Umeå University, Faculty of Social Sciences, Department of Informatics.
    Nilsson, Agneta
    University of Gothenburg, Gothenburg, Sweden; Chalmers University of Technology, Box 100, Gothenburg, Sweden.
    Holmström, Jonny
    Umeå University, Faculty of Social Sciences, Department of Informatics.
    Mathiassen, Lars
    Computer Information Systems, J. Mack Robinson College of Business, Georgia State University, 33 Gilmer Street SE, GA, Atlanta, United States.
    Managing digital infrastructures: negotiating control and drift in service provisioning2019In: International Journal of Business Information Systems, ISSN 1746-0972, E-ISSN 1746-0980, Vol. 30, no 1, p. 51-78Article in journal (Refereed)
    Abstract [en]

    The digital infrastructure literature provides important perspectives on the intrinsic relations between information systems in today’s organisations. However, little attention has been paid to the challenges involved in providing requisite digital infrastructure services to organisations. In this paper, we argue digital infrastructure service providers operate in highly complex and uncertain environments. Rather than adopting a traditional approach to control, providers must therefore continuously negotiate a balance between control and drift as two complementary strategies. Our argument is based on a retrospective longitudinal case study of a Swedish infrastructure service team within a large international firm. Using the encounter-episode process model as structuring principle and focusing on the tension between control and drift, we analyse the evolution of the provider’s efforts to manage a portfolio of digital infrastructure services over a period of ten years. Based on these analyses, we uncover the involved complexities and dynamics, how control efforts and drift were constituted and how the infrastructure services were managed by continuously balancing control and drift. In conclusion, we relate the findings to extant literature to discuss new insights into provider management of digital infrastructure services.

  • 20.
    Augustsson, Nils-Petter
    et al.
    Umeå University, Faculty of Social Sciences, Department of Informatics.
    Persson, Tomas
    Umeå University, Faculty of Social Sciences, Department of Informatics.
    Stolterman, Erik
    Umeå University, Faculty of Social Sciences, Department of Informatics.
    The character of a VR -visualization2003In: Proceedings of the 26th International Systems Research in Scandinavia (IRIS)Conference, 2003Conference paper (Refereed)
    Abstract [en]

    When we humans are dealing with complex things in our daily lives, for example an artifact, we tend to ascribe different characters to it. This is our way of getting a quick overview of the artifact and makes it understandable to us. The ascribing of character is not based on thorough examination of the object at hand though, but rather on a certain thing, i.e. a characteristic that catches our attention. This characteristic gives us a certain feeling about the artifact and makes it possible for us to make a judgment about it, even if it is a snap one. With this as a starting point we try to identify the different characteristics, which constitute the overall character, i.e. realism. In many visualisations with this objective, realism is juxtaposed with copying static structures, i.e. buildings and streets. This is also a strong contributor to the realism character in the Botnia-track visualisation. In our opinion this is not enough to get a realistic character. We have identified a few other prominent characteristics that also are important contributors to the realism character, for example landmarks, sound, moving objects and narrator voice. Our main conclusion is that if a realistic character is desirable, more than visualisation of static structures is necessary. We found at least five additional characteristics that influence people’s perception of a virtualisation; landmarks, sound, moving objects and narrator voice. In our opinion, all of these are important for a realistic character to emerge and something that designers have to take in to consideration to reach the intended goal.

  • 21.
    Balog, Rodica
    Umeå University, Faculty of Social Sciences, Department of Informatics.
    Streamlined "Purchase to Payment" process2008Independent thesis Advanced level (degree of Master (One Year)), 10 credits / 15 HE creditsStudent thesis
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    FULLTEXT02
  • 22.
    Bashir, Muhammad Shahid
    et al.
    Umeå University, Faculty of Social Sciences, Department of Informatics.
    Zakaria, Mohd Zalmy
    Umeå University, Faculty of Social Sciences, Department of Informatics.
    Hesitation on adoption Self-Service Technologies (SSTs): A case study on self payment machine2010Independent thesis Advanced level (degree of Master (One Year)), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    Self service providers are making such systems which offer faster and more flexible service to the user. Most of us are familiar about self service technologies such as Kiosk, Auto Teller Machine, Self Check in machine, Self payment machine etc. Unfortunately, users are not using these SSTs commonly as advancement has been occurring in SSTs. Sometimes, people look annoyed and feel fear to use such kind of technology at public spaces. Generally, these systems need interaction between users and technology to create service outcome instead of interacting with a service personnel. These technological interfaces have been called Self-service technologies (SSTs). Yet, not all users choose to use the new technologies and they still feel some hesitations to adopt this technologies in this case SSTs. This study investigated the factors that make users hesitate to use and adopt SSTs.

    Download full text (pdf)
    FULLTEXT01
  • 23.
    Bengtén Ejlestam, Olivia
    et al.
    Umeå University, Faculty of Social Sciences, Department of Informatics.
    Lankinen, Madelene
    Umeå University, Faculty of Social Sciences, Department of Informatics.
    Winberg, Amalia
    Umeå University, Faculty of Social Sciences, Department of Informatics.
    Att uppnå förtroende inom digital media: En kvalitativ studie om framgångsfaktorer för trovärdighet i reklamfilm2022Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    Digital media productions today, specifically commercials, are often designed to address and appeal to its audience in numerous ways, one important aspect being credibility. This study aims to locate the most essential parts of how to create credible moving image productions and how to establish trust amongst its viewers. Previous research shows that areas such as storytelling, representation and technology are important to create reliability in a media production. Three qualitative semi structured interviews, along with two focus groups consisting of five respondents each, were carried out to gather the data needed. The data was coded, concluded, analyzed and discussed to find the most vital elements in establishing trust. Six main topics were found and narrowed down to three areas which were concluded to create credibility. The six topics are honesty, message, recognition, audio and depiction, continuity and characters. These are summarized as narrative, representation and technical aspects. When these areas are considered and acted upon, credibility and trust amongst viewers can be successfully created.

    Download full text (pdf)
    Att uppnå förtroende inom digital media: En kvalitativ studie om framgångsfaktorer för trovärdighet i reklamfilm
  • 24.
    Berglund, Marianne
    et al.
    Umeå University, Faculty of Social Sciences, Department of Informatics.
    Demir, Carolina
    Umeå University, Faculty of Social Sciences, Department of Informatics.
    Vem är du på Flashback Forum?: En studie av identitetsskapande på ett forum.2012Independent thesis Basic level (university diploma), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    With this study we aim to learn more about the process in creating an identity onFlashback Forum. We have observed four members of the forum to find what themesdefine thier way of making an identitity. Besides to our empirical material we foundearlier research that could support our study. The methods we used was qualitativesince we wanted to get a deep understandning for their behaviour. We found thattheese three themes were central: Language, Content and the feeling of beingAnonymous. Theese three themes combined show us how the process of creating anidentity works, but also we learned that the feeling of being anonymous is the maincore and that it effects the language and content.

    Download full text (pdf)
    Vem är du på Flashback Forum?
  • 25.
    Bergman, John
    Umeå University, Faculty of Science and Technology, Department of Physics.
    Efficient fuzzy type-ahead search on big data using a ranked trie data structure2018Independent thesis Advanced level (professional degree), 20 credits / 30 HE creditsStudent thesis
    Abstract [en]

    The efficiency of modern search engines depends on how well they present typo-corrected results to a user while typing. So-called fuzzy type-ahead search combines fuzzy string matching and search-as-you-type functionality, and creates a powerful tool for exploring indexed data. Current fuzzy type-ahead search algorithms work well on small data sets, but for big data of social networking services such as Facebook, e-commerce sites such as Amazon, or media streaming services such as YouTube, responsive fuzzy type-ahead search remains a great challenge.

    This thesis describes a method that enables responsive type-ahead search combined with fuzzy string matching on big data by keeping the search time optimal for human interaction at the expense of lower accuracy for less popular records when a query contains typos. This makes the method effective for e-commerce and media services where the popularity of search terms is a result of human behaviour and thus often follow a power-law distribution.

    Download full text (pdf)
    efficient_fuzzy_typeahead_search_on_bigdata
  • 26.
    Bergqvist, Erik
    Umeå University, Faculty of Social Sciences, Department of Informatics.
    Varför diskutera formalisering.1985Report (Other (popular science, discussion, etc.))
  • 27.
    Björnfot, Patrik
    Umeå University, Faculty of Social Sciences, Department of Informatics.
    Presentation och utvärdering av CollMX: Ett transparent kollaborationsverktyg2009Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    Organisations and projects use CSCW/Groupware systems for collaboration purposes. These systems and applications are in many cases using a non-transparent GUI, witch is also hard to learn. This paper present a novel system that aims towards being transparent and easy to use. This system, called CollMX, will be evaluated and different ideas for future development will be presented.  The evaluation and ideas are generated by an empiric evaluation and research in different areas related to CSCW. The research does not only focus on the area of CSCW, but also extends towards the Web 2.0 and ideas about awareness.

    Download full text (pdf)
    FULLTEXT01
  • 28.
    Björnfot, Patrik
    Umeå University, Faculty of Social Sciences, Department of Informatics.
    Supporting coordination of everyday project: Evaluation and design of Tabula2010Independent thesis Advanced level (degree of Master (One Year)), 15 credits / 22,5 HE creditsStudent thesis
    Abstract [en]

    This paper argues that currently there is a lack of powerful and easy to use, coordination support systems designed for non-professional users. To address this problem this paper proposes a novel approach to the coordination of projects. The approach is based on integrating minimalist task workspaces in web-based Task/Participant tables. The paper presents a further design of Tabula, a web-based coordination system that implements this approach. The concept and prototype of Tabula was explored in two user studies employing the focus group method. The groups included subjects that were active, respectively, Master students in HCI and high-school teachers. The results of the focus group will be presented and discussed. The improved version of Tabula implements novel interface- and coordination functionality as well as an alternative e-mail based interface.

    Download full text (pdf)
    FULLTEXT01
  • 29.
    Bogani, Ronny
    et al.
    Department of Law, University of Edinburgh, Edinburgh, UK.
    Theodorou, Andreas
    Umeå University, Faculty of Science and Technology, Department of Computing Science.
    Arnaboldi, Luca
    School of Informatics, University of Edinburgh, Edinburgh, UK.
    Wortham, Robert H.
    Department of Electrical Engineering, University of Bath, Bath, UK.
    Garbage in, toxic data out: a proposal for ethical artificial intelligence sustainability impact statements2023In: AI and Ethics, ISSN 2730-5953, E-ISSN 2730-5961, Vol. 3, p. 1135-1142Article in journal (Refereed)
    Abstract [en]

    Data and autonomous systems are taking over our lives, from healthcare to smart homes very few aspects of our day to day are not permeated by them. The technological advances enabled by these technologies are limitless. However, with advantages so too come challenges. As these technologies encompass more and more aspects of our lives, we are forgetting the ethical, legal, safety and moral concerns that arise as an outcome of integrating our lives with technology. In this work, we study the lifecycle of artificial intelligence from data gathering to deployment, providing a structured analytical assessment of the potential ethical, safety and legal concerns. The paper then presents the foundations for the first ethical artificial intelligence sustainability statement to guide future development of AI in a safe and sustainable manner.

    Download full text (pdf)
    fulltext
  • 30.
    Bohm, Erik
    et al.
    Umeå University, Faculty of Social Sciences, Informatics.
    Appelvik, Christopher
    Umeå University, Faculty of Social Sciences, Informatics.
    Kreativitet och processtyrning: En studie om processtyrning som förändringsfaktor för individens kreativitet2008Independent thesis Basic level (professional degree), 10 credits / 15 HE creditsStudent thesis
    Abstract [sv]

    Systemutveckling påverkas till viss del av olika former av processtyrning. Det kan handla om rena systemutvecklingsmetoder men kan även innefatta mer subtila former av styrningar som till exempel tidspress, ekonomiska styrningar och styrningar i termer av tekniska verktyg. Styrande faktorer som nämns ovan påverkar individens förutsättningar för att verka kreativt i sitt arbete och olika typer av styrande faktorer påverkar individens kreativitet på olika sätt. De mer individnära processtyrningarna som främst påverkar individens arbetsglädje och motiva-tion vilket i sin tur påverkar kreativiteten går att sätta i en kategori. Dessutom existerar en annan kategori som innefattar de styrningar som i större utsträckning rör verksamhetens hel-het och är något svårare att påverka. Syftet med uppsatsen är att åskådliggöra hur olika grader av processtyrning påverkar individens kreativitet. Med hjälp av en fallstudie som genomförts på två olika systemutvecklingsföretag har vi kunnat identifiera skillnader mellan olika typer av kreativitet samt vad som påverkar vilken typ av kreativitet eller kreativitetspåverkande faktorer. Resultatet av vår studie är att just kreativitetspåverkande faktorer som arbetsglädje och motivation påverkas i större utsträckning av processtyrning än vad kreativitet i sig gör. Trots det faktum att individen är medveten om, och har identifierat, olika typer av processtyr-ning står det klart att hon kan vara kreativ i den miljö där hon verkar när de kreativitetspåverkande faktorerna har en hög uppfyllelse.

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    FULLTEXT01
  • 31.
    Borg, Andreas
    et al.
    Umeå University, Faculty of Social Sciences, Department of Informatics.
    Fredriksson, Jonas
    Umeå University, Faculty of Social Sciences, Department of Informatics.
    Gunnarsson, August
    Umeå University, Faculty of Social Sciences, Department of Informatics.
    Effektiv kravställning i små organisationer: En experimentell fallstudie i en liten organisation2017Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    Incorrect requirements have long been considered to be one of the biggest reasons for failed IT projects. Insufficient requirements are also one of the most expensive sources of error. This is especially problematic within small enterprises, which in nature are time and cost sensitive. The purpose of this experimental case study is to identify efficient requirements gathering activities and by extension an efficient requirements gatherings process for small enterprises by utilizing their unique prerequisites. We gathered data through the execution of five user-centered requirements gathering activities on a small organization. The result of these activities, our observations and a survey were analyzed in order to draw conclusions regarding the success and efficiency of the activities and process as a whole. The results show that by utilizing the prerequisites of small organizations through the use of user-centered activities an efficient requirements gathering process can be accomplished. The results also show that the prerequisites of small organizations combined with the impact of external consultants with the purpose of problematizing the operational procedures contributes to other organizational benefits than the requirements documentation. 

    Download full text (pdf)
    fulltext
  • 32.
    Boström, Erik
    et al.
    Umeå University, Faculty of Social Sciences, Department of Informatics.
    Celik, Onur Can
    Umeå University, Faculty of Social Sciences, Department of Informatics.
    Towards a Maturity Model for Digital Strategizing: A qualitative study of how an organization can analyze and assess their digital business strategy2017Independent thesis Advanced level (degree of Master (Two Years)), 20 credits / 30 HE creditsStudent thesis
    Abstract [en]

    Many  companies  are  struggling  to  navigate  in  the  rapidly  changing  environment  and uncertain time of the digital era. Previous research has been exploring the ongoing trend of digital transformation, as well as digital business strategies, but still there is little guidance for  practitioners  in  terms  of  concrete  frameworks  and  concepts  for  digital  business strategizing.  This  thesis  investigates  critical  factors  of  digital  business  strategizing  and contributes  by  developing  a  maturity  model  for  digital  business  strategizing.  The contribution  of  this  study  is  two  folded,  on  the  one  hand  it  provides  practitioners  a conceptual  artefact  in  order  to  analyze  their  challenges  in  the  new  landscape  of  digital transformation and on the other it gives valuable insights for researchers on the new rising phenomena of digital business strategies.

    Download full text (pdf)
    Towards a Maturity Model for Digital Strategizing
  • 33.
    Brundin, Karl
    et al.
    Umeå University, Faculty of Social Sciences, Department of Informatics.
    Gustavsson, Björn
    Umeå University, Faculty of Social Sciences, Department of Informatics.
    Säkeranvändbarhet: En studie om datorsäkerhet kontra användarvänlighet inom vården2010Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
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    Säkeranvändbarhet
  • 34.
    Brändström, Magnus
    Umeå University, Faculty of Social Sciences, Department of Informatics.
    Spelifikationers potentiella värdeskapande i projektarbete2012Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    Digital games are today avaliable on all kinds of different platform. Games and game thinking is also increasingly being applied within non-traditional contexts. This thesis explores the term "gamifiation" which can be defined as "the use of game design elements in non-game contexts". The purpose of the study was to identify and give perspective on the discourse surrounding the use and applicability of the term today. More specifically, it explores the possibilities of the potentially value creating ability in the context of work, and focused on the application of gamified software in the context of project work. To understand the power in using game elements in non-game context, the field surrounding motivation in games is explored, as well as the discourse surrounding gamification. Through a qualitative survey using semi-structured interviews the potential use and value of gamification in the project context was investigated. Three approaches to gamification, a rejective, a commercial and an academic are presented. Self-determination theory is used to understand motivation in games.This and the insights resulting from the interviews, the survey of the field, and the theoretical understanding of project work are used to give a perspective on the use of game elements in project work. Among the recommendations are designing for a particular context and different user groups, connecting the use of interface elements with the users intrinsic needs for competence, autonomy and relatedness, using gamification as a part and not the focus of the design process, and adding percieved user values, or "fun" to motivate users. Gamification is suggested for appliance as a means to attract staff and clients to a project, motivating users to learn or achieve or motivating users to engage with the system in a certain way. 

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    Spelifikationers potentiella värdeskapande i projektarbete
  • 35.
    Brügger, Annina
    et al.
    University of Zurich, Switzerland.
    Richter, Kai-Florian
    Umeå University, Faculty of Science and Technology, Department of Computing Science.
    Fabrikant, Sara Irina
    University of Zurich, Switzerland.
    How does navigation system behavior influence human behavior?2019In: Cognitive Research: Principles and Implications, E-ISSN 2365-7464, Vol. 4, no 5Article in journal (Refereed)
    Abstract [en]

    Navigation systems are ubiquitous tools to assist wayfinders of the mobile information society with various navigational tasks. Whenever such systems assist with self-localization and path planning, they reduce human effort for navigating. Automated navigation assistance benefits navigation performance, but research seems to show that it negatively affects attention to environment properties, spatial knowledge acquisition, and retention of spatial information. Very little is known about how to design navigation systems for pedestrian navigation that increase both navigation performance and spatial knowledge acquisition. To this end, we empirically tested participants (N = 64) using four different navigation system behaviors (between-subject design). Two cognitive processes with varying levels of automation, self-localization and allocation of attention, define navigation system behaviors: either the system automatically executes one of the processes (high level of automation), or the system leaves the decision of when and where to execute the process to the navigator (low level of automation). In two experimental phases, we applied a novel empirical framework for evaluating spatial knowledge acquisition in a real-world outdoor urban environment. First, participants followed a route assisted by a navigation system and, simultaneously, incidentally acquired spatial knowledge. Second, participants reversed the route using the spatial knowledge acquired during the assisted phase, this time without the aid of the navigation system. Results of the route-following phase did not reveal differences in navigation performance across groups using different navigation system behaviors. However, participants using systems with higher levels of automation seemed not to acquire enough spatial knowledge to reverse the route without navigation errors. Furthermore, employing novel methods to analyze mobile eye tracking data revealed distinct patterns of human gaze behavior over time and space. We thus can demonstrate how to increase spatial knowledge acquisition without harming navigation performance when using navigation systems, and how to influence human navigation behavior with varying navigation system behavior. Thus, we provide key findings for the design of intelligent automated navigation systems in real-world scenarios.

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    fulltext
  • 36.
    Buckland, Philip I.
    Umeå University, Faculty of Arts, Department of historical, philosophical and religious studies, Environmental Archaeology Lab. Umeå University, Faculty of Arts, Humlab.
    SEAD - The Strategic Environmental Archaeology Database Inter-linking Multiproxy Environmental Data with Archaeological Investigations and Ecology2013In: Archaeology in the Digital Era: Papers from the 40th Annual Conference of Computer Applications and Quantitative Methods in Archaeology (CAA), Southampton, 26-29 March 2012 / [ed] Graeme Earl, Tim Sly, Angeliki Chrysanthi, Patricia Murrieta-Flores, Constantinos Papadopoulos, Iza Romanowska & David Wheatley, Amsterdam University Press, 2013, Vol. 1, p. 320-331Conference paper (Refereed)
    Abstract [en]

    The volume of data on past environmental and climate changes, as well as human interactions with these, has long since passed the level where it is manageable outside of large scale database systems. The Strategic Environmental Archaeology Database project aims to not only store and disseminate such data, but also provide tools for querying and analysing them, whilst maintaining a close connection with the archaeological and ecological data that are essential for their comprehensive interpretation. Large scale, geographically and chronologically unrestricted databases provide us with essentially unlimited scope for putting individual sites into a broader context and applying locally collated data to the investigation of earth system level changes. By providing integrated access to data from a variety of proxies, including plant macrofossils, pollen, insects and geochemistry, along with dating evidence, more complex questions can be answered where any single proxy would not be able to provide comprehensive answers.

  • 37.
    Buckland, Philip I.
    et al.
    Umeå University, Faculty of Arts, Department of historical, philosophical and religious studies, Environmental Archaeology Lab.
    Eriksson, Erik J.
    Umeå University, Faculty of Arts, Department of historical, philosophical and religious studies, Environmental Archaeology Lab.
    Palm, Fredrik
    Umeå University, Faculty of Arts, Humlab.
    SEAD - The Strategic Environmental Archaeology Database: Progress Report Spring 20142014Report (Other academic)
    Abstract [en]

    This report provides an overview of the progress and results of the VR:KFI infrastructure projects 2007-7494 and (825-)2010-5976. It should be considered as a status report in an on-going long-term research infrastructure development project.

    Download full text (pdf)
    SEAD - Progress Report Spring 2014
  • 38.
    Chambers, Martin
    Umeå University, Faculty of Social Sciences, Informatics.
    “Daddy”, from Vision to Video2008Independent thesis Basic level (professional degree), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    ”A designer rarely works alone”. The first sentence of Jonas Löwgren and Erik Stolterman's chapter on design as a social process made me curious. What if a designer worked alone? What are the actual differences between working on a project alone and as part of a group? How would it influence the creative process? What would be different when coming up with ideas, meeting with clients and setting deadlines? Does the influence of another designer stifle the individual creativity or does it actually nurish it? This paper is written to answer these and other questions as well as take you through the creative process of the production of ”Daddy” - the music video.

    Download full text (pdf)
    FULLTEXT01
  • 39. Clemmensen, Torkil
    et al.
    Kaptelinin, Victor
    Umeå University, Faculty of Social Sciences, Department of Informatics.
    Nardi, Bonnie
    Making HCI theory work: an analysis of the use of activity theory in HCI research2016In: Behavior and Information Technology, ISSN 0144-929X, E-ISSN 1362-3001, Vol. 35, no 8, p. 608-627Article in journal (Refereed)
    Abstract [en]

    This paper reports a study of the use of activity theory in human-computer interaction (HCI) research. We analyse activity theory in HCI since its first appearance about 25 years ago. Through an analysis and meta-synthesis of 109 selected HCI activity theory papers, we created a taxonomy of 5 different ways of using activity theory: (1) analysing unique features, principles, and problematic aspects of the theory; (2) identifying domain-specific requirements for new theoretical tools; (3) developing new conceptual accounts of issues in the field of HCI; (4) guiding and supporting empirical analyses of HCI phenomena; and (5) providing new design illustrations, claims, and guidelines. We conclude that HCI researchers are not only users of imported theory, but also theory-makers who adapt and develop theory for different purposes.

  • 40.
    Croon, Anna
    Umeå University, Faculty of Social Sciences, Department of Informatics.
    Making sense of cyberspace: a question of being-with information technology1999In: Proceedings of the Conference Exploring Cyber Society: Social, Political, Economic and Cultural Issues / [ed] Armitage, John & Roberts, Joanne, Newcastle, UK: Univeristy of Northumbria at Newcastle , 1999, p. 1-9Conference paper (Refereed)
    Abstract [en]

    The various ways in which people speak about and use information and communicationtechnologies indicates that these technologies puzzle and amaze. People are trying to makesense of a new and unfamiliar technology and forms of communicating and being withothers. At the same time they are forming new ways of community and life.This paper is related to people’s relationships with information and communicationtechnologies (ICTs) and how these relationships are understood. As information technologyincreasingly extend various horizons in our lives, it is necessary for new and diverseunderstandings of the relationship between humans and information technology.The central notion in this paper is that people’s experiences of information technology areof great importance for how the technology is understood, used, evaluated and designed. Ofparticular importance is the emotional and diverse meanings attributed in relation toinformation technology.One example is the contemporary understandings of Virtual Communities that areestablished through people’s experiences with, in or through information and communicationtechnologies. Virtual communities may or may not be connected to the physical world andexists within a continuum of interaction from tools for computing, writing, designing andcommunicating to various life forms. That is, new context of signification and affectivecirculation that structure individual and cultural life. As such, people’s perceptions andexperiences of computer-mediated communication shift and change depending on what theyare doing or why they are interacting at a given time.The question is therefore not how to determine or evaluate various technologies usefulnessor implication but how to establish relevant knowledge that can be valid for the determinationof future directions in the process of cultural creation.By an experiential understanding of information technology I hold it possible to attain thenecessary sensibility for the complexities arising from peoples various interpretations ofinformation and communication technologies. Through peoples experiences with ICTsresearchers become challenged with new dimensions of intellectual engagement in ourcontemporary life.

  • 41.
    Croon, Anna
    Umeå University, Faculty of Social Sciences, Department of Informatics.
    R U Out There?: On Personal Communities in Cyberspace1997In: Proceedings of IRIS 20: Social Informatics / [ed] Braa, Kristine & Monteiro, Eric, Oslo: Department of Informatics, University of Oslo , 1997, p. 591-604Conference paper (Refereed)
    Abstract [en]

    The development of information technology and telecommunication is creating newsocial structures in cyberspace, so called virtual communities. These communities areoften regarded as constituted of a group of people joined together by a shared interestusing information technology as a mean. It might be that the members of a communitydo all their communication through electronic media and never meet in real life or thatthe community members do not belong to any specific location. Virtual communitieshave also so far been regarded as something that has little or no correspondence to reallife situations but as more people enters cyberspace the boundaries between virtual lifeand real life are becoming indistinct and blurred. It seems that people, in addition tocreating new relationships based on shared interests, regard cyberspace as a place inwhich to enhance already existing relationships with friends, kin and work mates. Usingthe concept of personal community the purpose of this paper is to give one illustration ofhow individuals can develop, maintain and enhance already existing social relationshipsthrough cyberspace. This individual usage implies a continuing trend of privatizing thirdplaces when more human activities are moved into cyberspace. It also implies that thedevelopment of personal communities in cyberspace will have impacts on the notion ofcommunity, virtual as well as real. Since personal communities are likely to grow there isa need for more detailed studies of personal communities, but also studies of howindividuals are using different forms of information technology to become linked todifferent societal activities.

  • 42.
    Croon Fors, Anna
    Umeå University, Faculty of Social Sciences, Department of Informatics.
    Back to Basics: Exploring the Critical Legacy of IS Research2006In: Proceedings of the 29th Information Systems Research Seminar in Scandinavia, Paradigms Politics Paradoxes, August 12-15, Helsingör., 2006, , p. 15Conference paper (Refereed)
    Abstract [en]

    The main assumption in this paper is that there are important, unfamiliar andobscure qualities of information technology as it intertwines with people’s everyday life.That is, aspects that so far and to a large extent has escaped critical scrutiny. It is alsotentatively suggested that these unknown qualities are being prevented from criticalexaminations as long as we pursue investigations based on design and/or useperspectives. In this paper a tentative response to the request for new perspectives oncritical research is formulated. The response is based on my assessment of Critical Theoryand Critical Theory of Technology where an aesthetic understanding is suggested to alterour critical sense of how people today form meaningfulness by, through and withinformation technology. So, without neglecting other commonly held critical positions thispaper tentatively concludes that an understanding of the reflexive nature of informationtechnology in conjunction with the basic spirit behind the Frankfurt School empowercritical IS researchers with a new sensibility for what might constitute contemporary criticalconcerns.

  • 43.
    Croon Fors, Anna
    Umeå University, Faculty of Social Sciences, Department of Informatics.
    Being-with Information Technology: Critical explorations beyond use and design2006Doctoral thesis, monograph (Other academic)
    Abstract [en]

    In the thesis a theoretical exploration concerning the significance of information technology in everyday life is conducted. The main question advanced is how the reflexive nature of information technology can be envisioned. By this question attention is directed to transformative, experiential and dynamic qualities of information technology,i.e. unknown mergers of information technology and human experience. It is tentatively suggested that it is within everyday life that such transformative abilities are due to be significant. That is, depending on if and how people experience otherness in their relationships with information technology different strategies and responses of being a part of the whole are achieved.

    The main purpose of the thesis is to establish a theoretical base that both reveals such reflexivity and allows for further studies of the significance of information technology in everyday life. An extended purpose is to provide the critical tradition of Informatics research with an alternative view on what might count as critical ideals as well as make some suggestions about what should be subject to further research within this tradition.

    The framework#being-with information technology#emerges as a result of my insistence on grasping the relationship between information technology and human experience as a whole. Informed primarily by Martin Heidegger’s %1977& thinking on technology the framework ascribes primacy to meaning-making and sense-making processes. The framework also aspire to reach beyond notions of use and design by emphasizing the role and importance of the potential of information technology to transform human experience in new and significant ways. This potential is referred to as information technology as lifeworlds. Throughout the thesis, information technology as lifeworlds is recognized in a number of ways. At the same time it is argued that this is a never-ending, dynamic, open,complex, and often contradictory object of study.

    It is suggested that a focus on aesthetic experiences entails the possibility to investigate ambiguous meanings of information technology, meanings that all are intrinsic to information technology, but so far has received little or no attention. This suggestion is also a move away from a view of information technology as an object, with certain features, qualities and properties, towards a view of information technology as a relation to the world, to itself,and towards being human.

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  • 44.
    Croon Fors, Anna
    Umeå University, Faculty of Social Sciences, Department of Informatics.
    The ontology of the subject in digitalization2013In: Handbook of Research on Technolselves: Identity in a Technological Society / [ed] Rocci Luppicini, Hershey: IGI Global, 2013, Volume 1, p. 45-63Chapter in book (Refereed)
    Abstract [en]

    This chapter is about the ontology of subjects in digitalization. Questions of ontology emerge as a response to contemporary concerns about the ways digitalization is transforming our lives. In this chapter the author’s suggestion is that any understanding of digitalization and its relationship to identity and/or subjectivity need to be considered within a more general horizon of ontology such as for instance suggested by post-representational views on the relationship between identity, self and technology (Badio 2006, Barad 2003; 2007; 2010, Heidegger 1977, Hekman 2010, Pickering 1995; 2011). The chapter highlights three broad principal responses characterizing contemporary entanglements of the self and digitalization contemporary life (Technoselves) – Disclosure, Performativity, and the Real. These three responses are each exploratory illustrated as well as theoretical bracketed by among others Heidegger’s thinking on technology (Heidegger 1977). The chapter tentatively concludes that contemporary digitali- zation brings the subject back to fundamental ways of existence—that of being-in-the-world (Heidegger, 1996/1927: 49–58). As such, the author contends that any considerations regarding the ontology of the subject in the digital age need to take serious non-modern stances on existence in the search for new imaginaries of the world and the subject’s becoming.

  • 45. Dalton, Ruth
    et al.
    Dalton, Nick
    Holscher, Christoph
    Veddeler, Christian
    Krukar, Jakub
    Wiberg, Mikael
    Umeå University, Faculty of Social Sciences, Department of Informatics.
    HabiTech: Inhabiting Buildings, Data & Technology2020In: CHI'20: EXTENDED ABSTRACTS OF THE 2020 CHI CONFERENCE ON HUMAN FACTORS IN COMPUTING SYSTEMS, Association for Computing Machinery (ACM), 2020, p. 1-8, article id 3375179Conference paper (Refereed)
    Abstract [en]

    As larger parts of our lives are determined in the digital realm, it is critical to reflect on how democratic values can be preserved and cultivated by technology. At the city-scale, this is studied in the field of 'digital civics'; however, there seems to be no corresponding focus at the level of buildings/building inhabitants. The majority of our lives are spent indoors and therefore the impact that 'indoor digital civics' may have, might exceed that of city-scale, digital civics. The digitization of building design and building management creates an opportunity to better identify, protect, and cultivate civic values that, until now, were centralized in the hands of building designers and building owners. By bringing together leading architecture/HCI academics and commercial stakeholders, this workshop builds on previous workshops at CHI. The workshop will provide a forum where a new agenda for research in 'HabiTech(1)' can be defined and new research collaborations formed.

  • 46.
    Danielsson, Ida
    et al.
    Umeå University, Faculty of Social Sciences, Department of Informatics.
    Foisack, Marie
    Umeå University, Faculty of Social Sciences, Department of Informatics.
    Underhåll av underhållsarbete2011Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    The traditional view of maintenance is machine-based, where acute maintenance tasks are highly valued. Preventive maintenance is viewed as secondary and less desirable to work with. The more modern view is to regard maintenance as a process. The machine-driven tasks are still necessary but are viewed as a part of the big picture.

    The purpose of this study is to examine how to high light general difficulties concerning maintenance management to aid organizations to reflecting upon their own situation. The study is based upon a pilot study initiated by ProcessIT concerning relevant key figures in maintenance. Together with the empirical data from interviews investigating the interest for SSG Standard and the present maintenance management work, we analyse the findings in relations to research regarding maintenance in information technology (IT). Through this approach we show the general differences, independent of industries.

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    Underhåll av underhållsarbete
  • 47.
    Danielsson Öberg, Karin
    Umeå University, Faculty of Social Sciences, Department of Informatics.
    Att främja medverkan: Utmaningar och möjligheter för barns och ungdomars delaktighet vid design av digitala edutainmentproduktioner2010Doctoral thesis, monograph (Other academic)
    Abstract [sv]

    Denna avhandling inom interaktionsdesign handlar om användarmedverkan vid design av digitala edutainmentspel. Arbetet omfattar en aktionsorienterad forskningsansats där barns och ungdomars medverkan har främjats i tre tillämpade designprojekt. Genom observationer och intervjuer har utmaningar och strategier för användarmedverkan dokumenterats. Därtill även de bidrag som barnens och ungdomarnas medverkan innebar för design av edutainmentspel.

    Avhandlingen visar på två tydliga resultat. För det första, genom de utmaningar för användarmedverkan som designprocessen innebar och hanterandet av dessa utmaningar, så påvisas hur motiv till användarmedverkan kan förändras hos designteamet. Denna förändring är en pågående process som sker före, under och efter ett designprojekt. Motiv till användarmedverkan förändras med stöd av en förmedlare. En förmedlare bibringar synpunkter och designförslag mellan användare och designers. Förmedlaren anpassar även användarmedverkan till det sammanhang inom vilket designprojektet genomförs. Genom att delge designteamet dokument om och resultat av användarsessioner, så omvandlas förmedlarens kunskap om och erfarenhet av användarmedverkan till designteamets egen. Kunskap och erfarenhet vilka därefter förändrar motiv till design av fördel för användarmedverkan.

    För det andra så dokumenteras i avhandlingen betydelsen av att barn och ungdomar medverkar vid design av edutainmentspel. Dessa spel har under en längre tid utmanats av att finna balans mellan lärande och underhållning. Genom sin erfarenhet av målgruppens förväntningar på tekniken, samt av att bidra inom områden för design så som; koncept och innehåll, interaktionslösningar, samt utseende och känsla, så medförde barnens och ungdomarnas medverkan ett stöd för designteamet i att finna balans mellan lärande och underhållning. I resultaten framkommer att barnen och ungdomarna deltog i projekten i egenskap av informanter. Eftersom de inte hade ansvar för den utvecklade produktionen betraktades de inte heller som medlemmar i designteamet.

    Med sina resultat medverkar avhandlingen i diskursen om hur traditionella designperspektiv kan tillämpas vid design av digitala edutainmentproduktioner.

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  • 48. Dave, Bhargav
    et al.
    Buda, Andrea
    Nurminen, Antti
    Främling, Kary
    Department of Computer Science, Aalto University, Espoo, Finland.
    A framework for integrating BIM and IoT through open standards2018In: Automation in Construction, ISSN 0926-5805, E-ISSN 1872-7891, Vol. 95, p. 35-45Article in journal (Refereed)
    Abstract [en]

    The built environment provides significant opportunities for IoT (Internet of Things) deployment, and can be singled out as one of the most important aspects for IoT related research. While the IoT deployment in the built environment is growing exponentially, there exists a gap in integrating these two in a systematic way through open standards and systems. From technological perspective, there is a need for convergence of diverse fields ranging from Building Information Systems and Building Services to Building Automation Systems, and IoT devices and finally the end user services to develop smart, user oriented applications.

    This paper outlines the efforts to develop a platform that integrates the built environment data with IoT sensors in a campus wide, web based system called Otaniemi3D that provides information about energy usage, occupancy and user comfort by integrating Building Information Models and IoT devices through open messaging standards (O-MI and O-DF) and IFC models. The paper describes the design criteria, the system architecture, the workflow and a proof of concept with potential use cases that integrate IoT with the built environment. Initial results show that both the end users and other research groups can benefit from such platforms by either consuming the data in their daily life or using the data for more advance research.

  • 49.
    Diaz, German
    Umeå University, Faculty of Social Sciences, Informatics.
    Rörliga bilder säger mer än tusen ord: Användning av strömmande media (video) på kommunala hemsidor2008Independent thesis Basic level (professional degree), 10 credits / 15 HE creditsStudent thesis
    Abstract [sv]

    I min studie har jag undersökt hur strömmande media (video) används på Umeå kommuns webbsida. Dessutom har jag analyserat och jämfört hur sex kommuner i Sverige använder rörliga bilder på sina kommunala hemsidor. De sex kommuner som jag har valt att studera har som gemensamt drag att samtliga sänder respektive kommunfullmäktige live med hjälp av strömmande video. Slutligen diskuterar jag orsaken till att kommunala hemsidor använder strömmande media i liten skala och drar några slutsatser som relaterar möjligheter och hinder i användning av strömmande media på kommunala hemsidor.

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  • 50.
    Dignum, Virginia
    Umeå University, Faculty of Science and Technology, Department of Computing Science.
    Responsible AI: from principles to action2022In: Social robots in social institutions: proceedings of robophilosophy / [ed] Hakli, R; Makela, P Seibt, J, IOS Press, 2022, Vol. 366, p. 13-13Conference paper (Refereed)
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