umu.sePublications
Change search
Refine search result
1234567 1 - 50 of 443
ReferencesLink to result list
Permanent link
Rows per page
  • 5
  • 10
  • 20
  • 50
  • 100
  • 250
Sort
  • Standard (Relevance)
  • Author A-Ö
  • Author Ö-A
  • Title A-Ö
  • Title Ö-A
  • Publication type A-Ö
  • Publication type Ö-A
  • Oldest first
  • Newest first
Select all
  • 1.
    Abeywickrama, Madawa
    et al.
    Umeå University, Faculty of Social Sciences, Department of Informatics.
    Rosca, Victoria
    Umeå University, Faculty of Social Sciences, Department of Informatics.
    Public organizations flying in the cloud: A case study of cloud computing value creation in Moldova central public administration2015Independent thesis Advanced level (degree of Master (One Year)), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    As information technology (IT)  becomes an integral part of society, public sector organizations have witnessed an increasing shift in how they deliver services to citizens. One area of IT that has  contributed to this transformation in service delivery has been in the domain of cloud computing. Extant research  has focused on the  factors related to the  adoption of cloud computing within public sector organizations, however, little is known about how cloud computing creates value in public sector administration. Addressing this, we conduct a case study research on the Moldova central public administration to investigate how cloud computing enhances value in public service delivery. Accordingly, we identify seven ways cloud computing enhances value creation in public administration. Among those values, faster service delivery, transparency and accountability are values rarely highlighted in the previous academic research. Based on our results, we propose solutions that public administration should take into consideration when utilizing cloud computing as a service delivery model.

  • 2.
    Adolfsson, Linus
    et al.
    Umeå University, Faculty of Social Sciences, Department of Informatics.
    Hansson, Ludvig
    Umeå University, Faculty of Social Sciences, Department of Informatics.
    Vesterberg, Erik
    Umeå University, Faculty of Social Sciences, Department of Informatics.
    Nyckelfaktorer för en designs slutskede2012Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    The final stage of a designers work is always a bit tricky. Design is an abstract phenomenon and no one can tell when a design is really finished. The design process that designers work within has been thoroughly studied but cannot be truly mapped with strict constraints which the designer can follow to succeed. Therefore, in this paper we take a look at the final stage in the design process. The main goal is to get more knowledge and highlight key factors about what designers face when they are about finish their design or what forces them to leave a project that can stay in development for eternity. Together with theories from a literature research and real life experience from people in the design profession we have looked at the issue. The results show that the key elements that are common in the final stage of the design process include evaluation, limitation and trusting your own judgment.

  • 3.
    Agerberg, David
    et al.
    Umeå University, Faculty of Social Sciences, Department of Informatics.
    Eriksson, Linus
    Umeå University, Faculty of Social Sciences, Department of Informatics.
    Från data till kunskap: En kvalitativ studie om interaktiv visualisering av big data genom dashboards2016Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    Rapid growing volumes of data demands new solutions in terms of analysing and visualizing. The growing amount of data contains valuable information which organizations in a more digitized society need to manage. It is a major challenge to visualize data, both in a static and interactive way. Through visualization of big data follows several opportunities containing risk assessment and decision basis. Previous research indicates a lack of standards and guidelines considering the development of interactive dashboards. By studying factors of success from a user-centered perspective we proceeded with a qualitative approach using semi-structured interviews. In addition to this we performed a thorough examination of existing literature in this particular field of research. A total of eight interviews were held, all eight respondents had experience from using or developing dashboards. The results indicates that user experience is an important yet not a sufficiently used principle. They also indicates challenges concerning the management of big data and particularly visualizing it. The results developed into a model which illustrates guidelines and vital components to orchestrate when developing a dashboard. A user-centered approach should pervade the entire developing process. Interactive functionalities are rather a necessity than a recommendation. With interactiveness comes drill-down functionalities which leads to a more intuitively practice. User experience is an essential component of the model, bringing light to individual customisations as well as it makes allowances to a large target group. The last component highlights the importance of early prototyping and an iterative approach to software development. The conclusion of the study is our complete model which brings opportunities to transform big data to great knowledge.

  • 4.
    Ahl, Johan
    et al.
    Umeå University, Faculty of Social Sciences, Department of Informatics.
    Swartz, Mattias
    Umeå University, Faculty of Social Sciences, Department of Informatics.
    När genväg blir omväg: En kvalitativ studie om workarounds komplexa natur och dess mångsidiga konsekvenser i en ISO-certifierad organisation2016Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    This qualitative study examines positive and negative effects on effectivity as a result of alternative processes (workarounds) performed within an ISO-certificated organizations information system. To identify these workarounds we used contextual inquiry. This gave us an understanding of how the information systems users actually practice their work. The result of our acquired data revealed six major workarounds. To analyze these workarounds in relation to its complicated context we utilized three theoretical models. This gave us a broad understanding of each of the workarounds and made it possible to understand why each workaround was conducted, its implications on effectivity and what kind of a challenge/dilemma it posed. The analysis indicated that the workarounds had what we deduced as negative impact on the organizations effectivity as a whole. Many of the workarounds could have been seen as very effective alternatives to the designed work process but only if valued in a micro-context. The fact that they still occur are most likely the result of the fact that the users of the information system lack understanding of how the organization and its processes are structured as a whole and how their work as well as how they perform it is part of a bigger picture. Finally we present how future research, based on this study, could focus on developing a better model to understand the complicated context. We also propose that studies could investigate the possibility of shaping an ISO-standard which is responsive to the diversity of organizations actual work processes while still ensuring a qualitative standard.

  • 5.
    Ahlin, Karin
    et al.
    Mid Sweden University.
    Saarikko, Ted
    Umeå University, Faculty of Social Sciences, Department of Informatics.
    Exploiting Information: Seeking Long-term Preservation of organisational knowledge2013Conference paper (Other academic)
    Abstract [en]

    Long-term preservation of organisational knowledge gives the business opportunities to reusestored knowledge. This preservation of knowledge is present both in the organisation as such,found explicitly in the organisational stock, and also in the individual workers, implicit intheir flow of action. Theoretically have the reuse of knowledge been named organisationalmemory and also been addressed in knowledge management. In a single case-study of amanufacturing company, the authors study the utilisation of product configuration information(PCI) and its role in meeting requirements on long-time preservation of product-relatedknowledge. This structured and standardised information is used throughout the organisation,serving as a base for both organisational and individual knowledge for the entire company.Since the information has been used in the same way for decades it is a part of theorganisation´s culture and influences structures and procedures connected to the informationbase. The result of the study implies that usage of PCI grants the individual worker a highdegree of task-related freedom as well as intra-organisational mobility. The downside for theindividuals is the long time period it takes to get familiar with PCI due to its complexity. Forthe organisation as such, PCI provides a stable stock of knowledge which is available overextended periods of time, drastically reducing dependence upon individual workers.

  • 6.
    Alexander, Lövnord
    Umeå University, Faculty of Social Sciences, Department of Informatics.
    Innovation networks in the public sector: A literature review on barriers and opportunities for innovation networks for public organizations2015Independent thesis Advanced level (degree of Master (Two Years)), 10 credits / 15 HE creditsStudent thesis
  • 7. Al-Jumaili, Mustafa
    et al.
    Rauhala, Ville
    Jonsson, Katrin
    Umeå University, Faculty of Social Sciences, Department of Informatics.
    Ramin, Karim
    Parida, Aditya
    Aspects of Data Quality in eMaintenance: A case study of process industry in northern Europe2011Conference paper (Refereed)
  • 8.
    Aller, Mikael
    et al.
    Umeå University, Faculty of Social Sciences, Department of Informatics.
    Karlsson, Robert
    Umeå University, Faculty of Social Sciences, Department of Informatics.
    Agil testning i datalagringsprojekt2016Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    Testing in data warehousing has traditionally been done in large chunks at the end of development projects. This has often led to costly bug fixes because fixing bugs that are found late in the development process is generally a very time consuming task. In some cases, there is not enough time to fix these bugs because of narrow project deadlines. This can have major consequences for organizations because business decisions often relies on their data warehouse to provide accurate statistics and data. This study examines a department of a major Swedish agency that recently adopted agile methods to overcome some of the shortcomings associated with traditional data warehouse development. The effects of agile methods on data warehouse testing are examined, as well as the challenges that are needed to overcome for them to be successful. We also touch upon consequences of poor test design and what implications incorrect data that are delivered from a data warehouse can have both internally and externally. In conclusion, the study have found that adopting agile methods have led to test activities being carried out more often, more efficiently and with better results than in the past. In addition, product owners have been continuously involved in the development process through frequent acceptance tests. For agile methods to be successful in data warehouse testing, we also concluded that they need the support of tools, system environments and attitudes both among developers and product owners.

  • 9.
    Almgren, Carl
    et al.
    Umeå University, Faculty of Social Sciences, Department of Informatics.
    Persson, Cecilia
    Umeå University, Faculty of Social Sciences, Department of Informatics.
    Kunskapsdelning i praktiken: En fallstudie om vilken roll IT spelar för delning av kunskap i ett distribuerat systemutvecklingsteam2015Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    In a world of tough global competition, where the use of distributed working methods must be described as common, it’s crucial for organizations to have successful knowledge sharing between employees. The natural face-to-face communication is being replaced by various forms of IT-solutions, but it’s unclear what actual consequences that brings to knowledge sharing within organizations. Therefore, this paper research question is: What role does IT play for knowledge sharing in a distributed system development team? The theoretical data is collected from a literature study within the IS research. The empirical data is collected from observations and interviews at an IT consultancy. The results of the interviews and observations show how knowledge sharing occurs in the investigated practice and how it relates to IT. Our conclusion shows how IT does not replace communication face-to-face outright, but rather how IT generates new kinds of learning processes which changes the conditions for knowledge sharing. Furthermore, in the specific practice, the organization should develop conscious strategies around knowledge sharing which takes into account the interaction between IT, human actions and structural conditions. 

  • 10.
    Andersson, Andersson
    Umeå University, Faculty of Social Sciences, Department of Informatics.
    Är digitala rum för alla?: En diskursanalys av sociala medier med fokus på bloggar2015Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    Web 2.0 opened up for a lot of opportunities, digital spaces became open for everyone to participate. But if groups of people get harassed and threatened in this spaces, how does that affect participation? Threats, hateful comments and harassment is a phenomenon that appears to be a common part of life online. Some groups of people may experience this more then others. To investigate this further a qualitative study was conducted using two different methods of internet research; observation and interview online. I wanted to study how cyber hate take the expression against female bloggers that write about feminism. The women that participated in this study have all been harassed and received threats online of various kinds. The blogs that were observed all write about subjects that question and criticize social structures and norms that many take for granted. This seems to spark hatred and threats against these female bloggers. The interviewed bloggers had different strategies for dealing with cyber hate they received. One example of this is that they all review the comments before posted on the blog. A problem that a majority of the bloggers expressed was that general public and the justice system did not take cyber hate seriously. Some people that threats and post hateful comments do that with their full name exposed.  The study indicates that anonymity didn’t play that big part, as first expected, in how people expresses themselves online. 

  • 11.
    Andersson, Anneli
    et al.
    Umeå University, Faculty of Social Sciences, Department of Informatics.
    Magnusson, Felix
    Umeå University, Faculty of Social Sciences, Department of Informatics.
    Understanding the design: A qualitative study of architecture and urban planning visualisation techniques in a public consultation setting2016Independent thesis Advanced level (degree of Master (One Year)), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    Visualisation of proposed plans and designs can be done with a number of differenttechniques within the field of architecture and urban planning. But which visualisationtechnique is best suited when presenting a design proposal at a public consultation? Is therea breaking point where the user can form a general understanding of the proposed designdepending on the degree of fidelity? To seek answers to these questions a qualitative studywas conducted where five different visualisation techniques were tested on ten users toassess their understanding of a proposed design. Our findings show that there is not asingle best visualisation technique for public consultation. Based on our results thepreferred alternative would be a combination of several techniques. We could also see thatthe general understanding of a space increased until a certain degree, and after that adeeper more detail oriented understanding was achieved.

  • 12.
    Andersson, Christine
    et al.
    Umeå University, Faculty of Social Sciences, Department of Informatics.
    Nilsson, Maria
    Umeå University, Faculty of Social Sciences, Department of Informatics.
    Företag på Facebook: Hur de sprider information och interagerar med sina medlemmar2012Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    Social media on the Web has become more common over the last decade and in recent years it has grown immensely. The social media with the highest amount of members is Facebook, where not only private persons are found - companies started to establish their profiles on the network in 2006. However, little is known about how these companies succeed and reach their audience with information dissemination and interact with them. The aim of this study is to contribute with information to local companies on how they can manage to maintain their activity with different approaches and strategies. This study examines how three different local companies chooses to spread information and maintain relationships with their members on Facebook. The research question in this thesis is: How are companies active on Facebook, in regard of dissemination of information and interaction? This is examined with the help of a framework which suggests three strategies with different grades of activity, which is applicable on the companies Facebook sites. The three strategies proposed by Waters, Burnett, Lamm and Lucas (2009) include disclosure, information dissemination and involvement. Disclosure contains a description about the company and its services, logo and opening hours. Information dissemination comprises photographs, video and audio files as well as news and campaigns in posted announcements or links. Involvement includes interactivity with customers, and between customers where ways to contact the company, such as e-mail and message boards exists. An e-commerce store is also presented in this strategy. The outcome of this thesis is that companies will have the best approach and strategy if they mirror their Facebook strategy with their business strategy. It is also of great importance to have continuous activity, both information dissemination and interactivity on the companies Facebook sites.

  • 13.
    Andersson, Joel
    et al.
    Umeå University, Faculty of Social Sciences, Department of Informatics.
    Berglund, Anders
    Umeå University, Faculty of Social Sciences, Department of Informatics.
    Datormedierad kommunikation upprätthåller kontakten: IT som stöd för internationella studenter och soldater i utlandstjänst vid geografisk distansering2013Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    It has become more popular to work abroad and companies have become more global than they used to. A big reason for this is due to globalization and the progress done within the field of technology. Because of this aloofness that occurs, a gap between the expatriates’ personal life and his or her working life develops. The cases focused on in this paper includes people who are distanced from their private lives at least a few consecutive months but are all aiming to get back when they are done with their individual errands. Computer-Mediated Communication can help these people to keep in touch and can also help them to stay in both places without physically being there. By taking advantage of the technological development that exists today it can help relatives and other people to stay close during these periods of time. When the expatriates’ come back to their private lives it can be as they never went away if Computer-Mediated Communication have been used frequently. This paper addresses the issue of emotional and geographical aloofness with research within the area of organizational use of Social Media and other types of Computer-Mediated Communication.

  • 14.
    Andersson, Lovisa
    Umeå University, Faculty of Social Sciences, Department of Informatics.
    Challenges of introducing and implementing mobile payments: A Qualitative study of the Swedish mobile payment application WyWallet2016Independent thesis Advanced level (degree of Master (One Year)), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    Citizens of Sweden are now facing a large shift in their habits of managing money transferring using mobile phones. They are now forced to use an application called WyWallet when making purchases with cell-phones. WyWallet is an application based on a new EU-directive that has led to a law concerning the new payment service act that wants to prevent money laundering and terrorist financing. This has led to a lot of consequences for the citizens and also other agencies relying on donations via text messages. This research has its focus on investigating how a mobile payment method in a modern society has failed in meeting their customers’ demands and requirements by having a customer focus. The material was collected through a focus group and subsequent in-depth interviews in order to reach an understanding of customer’s feelings, attitudes and expectations towards mobile payment methods. The findings show that several factors such as expectations, environmental issues, technological aspects, compatibility issues and convenience issues are not targeted in order to meet the requirement of customers and the current infrastructure of the society. 

  • 15.
    Andersson, Lovisa
    et al.
    Umeå University, Faculty of Social Sciences, Department of Informatics.
    Sundberg, Anna
    Umeå University, Faculty of Social Sciences, Department of Informatics.
    Sociala medier - Ett framgångsrikt verktyg för offentliga verksamheter?: En kvalitativ studie av hur verksamheter som riktar sig till ungdomar och unga vuxna använder sig av sociala medier.2012Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    Social media is used widely around the world by millions of people every day. In this report an analysis has been made of how organisations that are directed towards marginalized adolescents and young adults, are using social media in their working processes. The data has been gathered through qualitative interviews and case studies of three organisations, which are in different stages in their use of social media. The results from the study indicates that every chosen organisation wants to use social media applications for the same purpose, which is to be available where their target audience is situated, but their progress is reduced by elements such as priority, lack of knowledge and time.

  • 16.
    Andersson, Per
    et al.
    Umeå University, Umeå University Library, Centre for teaching and learning (UPL).
    Käck, Annika
    Institutionen för data- och systemvetenskap, Stockholms universitet.
    E-portfölj för dokumentation av pedagogiska meriter?2014Conference paper (Refereed)
  • 17.
    Andersson, Pontus
    et al.
    Umeå University, Faculty of Social Sciences, Department of Informatics.
    Johansson, Hanna
    Umeå University, Faculty of Social Sciences, Department of Informatics.
    Lekplatsen där tjejer inte får vara med och leka: En studie om tjejers underrepresentation inom eSport2016Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    Women’s underrepresentation within eSport is something that should be considered asa problem, but the game industry and gaming community excludes the women as atarget group. In this essay we will explore the reasons behind women’s lack ofinvolvement within eSport and competitive games, present the challenges they facewhen playing these types of games and what needs to be changed for a more uniformground between the sexes. We chose to focus on the social aspects as to why girls stayaway from eSport and these types of games in general. With the use of multiplequalitative research methods and a number of participants we have been able toconfirm four different themes. With the help of these themes we analysed the currentstate of the gaming community and was able to find the answers to our questions.

  • 18.
    Andersson, Rickard
    et al.
    Umeå University, Faculty of Social Sciences, Department of Informatics.
    Almgren, Johan
    Umeå University, Faculty of Social Sciences, Department of Informatics.
    HTML-ramverk i praktiken: En studie av HTML-ramverk från utvecklarens perspektiv2014Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    This paper aim to present a model for evaluating what we choose to call HTML-frameworks, a framework that contains a set of CSS layouts and occasionally JavaScript support, based on the characteristics of the software quality standard ISO/IEC 9126-1. The methods used to produce this model is based on a field study that involved making a web portal with the help of a HTML-framework, some relevant literature and an analysis of the framework based on the characteristics of the ISO/IEC 9126-1 standard. The result was a model based on twelve different characteristics; functionality, web browser compatibility, collaborative skills, user-friendliness, documentation, visuals, graphic layout, performance, activity, professional support, replaceability and license. This model should be viewed upon as a suggestion to what a model for choosing HTML-framework could look like, because we haven’t had the time to test it in a real situation, so further studies are needed, and we believe there could be improvements made in the objectivity of the assessments of the characteristics.

  • 19.
    Andersson, Sara
    et al.
    Umeå University, Faculty of Social Sciences, Department of Informatics.
    Lundberg, Frida
    Umeå University, Faculty of Social Sciences, Department of Informatics.
    “Man vill ju få så många likes som möjligt”: En studie om hur likes och kommentarer påverkar unga kvinnors identitetsskapande på Instagram2016Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    Previous literature have shown that social media has a large impact on people in

    today’s society, especially on younger women who wish to create a certain identity.

    However, studies on how quantitative feedback affects the establishment of ones

    online identity are limited, which gives incentive to investigate this area further. This

    thesis provides a deeper understanding of how younger women perceive onlineidentities,

    ‘likes’, and comments on the social media platform Instagram. Semistructured

    interviews were conducted in order to give new perspectives on the subject.

    The main conclusions are that younger women have an extensive need to seek

    approval and that they customize their online-identity by exploiting trends in order to

    maximize the number of ’likes’ and comments.

  • 20.
    Angerbjörn, Gustav
    Umeå University, Faculty of Social Sciences, Department of Informatics.
    Sociala verktyg på en digital marknadsplats: Ett ramverk för användning av sociala medier i marknadsförings- och PR-syfte2013Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    Abstract

    Digital media in general and social media in particular are becoming more and more important to businesses across the globe. It is an effective way to reach out to consumers and establish a good relationship with existing customers. Most companies today use digital media in order to market themselves and to establish good public relations. A lot of those companies have also realized the enormous marketing capabilities that social media provides. However, in spite of the plethora of possibilities that comes with social media it can also, in some cases, hinder the companies ́ success. In this essay I attempt to come up with a framework of strategies for how social media can be used in an effective way for marketing and PR. In order to accomplish this, I perform a quantitative study of how a dinner-kit company called Middagsfrid and their customers use the interactional features of Facebook. Finally, I present a framework of strategies for how social media can be used for marketing and PR.

    The study conducted in this essay shows that it is important for companies to be active when communicating through social media and to explicitly seek interaction from the customers in order to have some control over the message that is being sent out. Furthermore, it shows that if a company wants to be a part of the social media-scene it is of great importance to do so wholeheartedly and with a plan. 

  • 21.
    Applegate, Lynda
    et al.
    Harvard Business School.
    Nylén, Daniel
    Umeå University, Faculty of Social Sciences, Department of Informatics.
    Holmström, Jonny
    Umeå University, Faculty of Social Sciences, Department of Informatics.
    Lyytinen, Kalle
    Umeå University, Faculty of Social Sciences, Department of Informatics.
    Bonnier: digitalizing the media business2012Report (Other academic)
  • 22.
    Appleqvist, Marie
    et al.
    Umeå University, Faculty of Social Sciences, Department of Informatics.
    Björkman Bäckström, Björn
    Umeå University, Faculty of Social Sciences, Department of Informatics.
    Karlsson, Jonas
    Umeå University, Faculty of Social Sciences, Department of Informatics.
    Adoption av en kommunikationslösning: En kvalitativ studie2014Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    The modern workplace is dependent on effective communication in order for the employees to be able to execute their tasks. Despite this over half of the new communications-solutions that are inserted to handle an organizations communication needs fail. Therefore this study focuses on the adoption of communication-solutions in the context of the modern workplace. This with the intent of identifying factors that are central to the individuals’ adoption of new communication-solutions. To this end a qualitative study was done through semi-structured interviews with ten respondents from four different organizations that recently inserted a new communication-solution. The findings of this study points to three factors as central for the adoption of a communication-solution. These are the existing information ecology, education and motivation. Organization should consider these three factors in order to contribute to the individual workers successful adoption of a new communication-solution. Although this study has a limited scope, tendencies the point towards the three factors that has been identified as central for the adoption of a communication-solution can be observed. More research within this field is needed to confirm the findings of this study.

  • 23.
    Arumugam Malar, Dhanalakshmi
    Umeå University, Faculty of Social Sciences, Department of Informatics.
    Multi-dimensional focus of IT Strategic approach for Value Co-creation: A study of customer’s experience in online banking service system2013Independent thesis Advanced level (degree of Master (Two Years)), 20 credits / 30 HE creditsStudent thesis
    Abstract [en]

    Service-dominant logic is the co-creation of value-in-use with service systems resources and customers. This study aims to approach strategy for value co-creation process from customer’s perspectives on self-service technology. For that, a case study was conducted about the customer’s experiences on creating the values when using the online banking service. The thesis begins with the introduction about the potential of IT in service-dominant logic with service systems, related literature and theoretical framework of value co-creation as value-in-use/value co-destruction. Further, this study has analyzed the risk factors, challenges and complexities that occurred in service systems in the perspective of value-in-use/value co-destruction. Based on the findings, I have approached the multi-dimensional focus of IT strategic (flexibility, comfortability, effective information entity and customer-centric network) approach to increase customer participation in value co-creation process. This approach could be helpful to improve the quality of service systems in self-service technology and to understand customer’s reality during value creation process.

  • 24.
    Arvidsson, Viktor
    Umeå University, Faculty of Social Sciences, Department of Informatics. Umeå University, Faculty of Social Sciences, Umeå Centre for Gender Studies (UCGS). Swedish Center for Digital Innovation.
    Digital transformation: the material roles of IT resources and their political uses2015Doctoral thesis, comprehensive summary (Other academic)
    Abstract [en]

    As IT became ubiquitous, we recognized that IT was everywhere but in our theories. Despite significant efforts, Information System (IS) research is still in desperate search for the IT artifact. Recent reviews show that IS research first and foremost considers IT resources as a socio-technical and managerial concern. Analyses of inertia are restricted to cognitive limitations or technical challenges of IT development and use as separate activities. Hence, IS research assumes that more development resources, extended training, and better management could turn most failures into success. In this thesis, I posit that IS strategy research often treats normal failure as unexpected to maintain the rational idea that managers are in control and that IT does not matter in and of itself. I argue that planned and convergent views of change work well under stable and unitary conditions but in this way fail to account for the complexity of current IS strategy practice. To substantiate this claim, I demonstrate how IS research routinely neglects the material IT use story in the context of digital transformation (DT) studies and social informatics. Political conflict is a constant theme in IS strategy implementation research, yet few studies provided explanation for the apprehension that managers and workers display during the introduction of new IT resources; even as most managers remain men I found also no study that theorized gender politics as related to IS strategy outcomes. I argue in particular that the IS fields routine adherence to borrowed assumptions about the pace, linearity, and sequence of radical change have limited IS scholars to marginally improve on received DT narratives in which IT plays little or no part as IT appears as an agent mostly before and after DT. Though much is said about how IT triggers and enables organizational change, the actual processes and mechanisms that underlies IS strategy change enactments are thus poorly understood. To examine how the material roles of IT resources and their political use can be captured and explained, I summarize and synthesize insights grounded in empirics from four appended research papers. In this way, I chart avenues for material theorizing of micro-affordances and institutions, and develop an IS strategy-as-practice lens that attends IT use as a material practice. After developing this lens, I discuss how material practice perspectives afford deep understanding of the materialities through which actors create, sustain, and transform organizational practice with digital material, and highlight some opportunities to observe the social consequences of IT use in the context of critical studies on men and masculinities and digital gender.

  • 25.
    Arvidsson, Viktor
    Umeå University, Faculty of Social Sciences, Umeå Centre for Gender Studies (UCGS). Swedish Center for Digital Innovation.
    Strategy Blindness as Disciplined IT-use Practice: Looking Past the 'Unintended and Unexpected' through the Practice Lens2016In: 2016 49th Annual Hawaii International Conference on System Science (HICSS), IEEE Computer Society, 2016, 4644-4653 p.Conference paper (Refereed)
    Abstract [en]

    Strategy blindness is commonly understood as an unexpected outcome of IS strategy implementation that results as users make sense of new IT resources in unintended ways. What could be learned by instead treating strategy blindness expected? To this end, this paper unpacks some common assumptions of strategic failure and presents an alternative assumption ground. To explain how masculinites form sources of strategy failure, I reanalyze IT use at a Swedish paper-mill as negotiated among rough and respectable men: blue-collar workers and white-collar managers are shown to maintain distinct hierarchies yet enact the same fixed IT use reality; in each case, intimate relations to the paper machine dictated their ways. Power plays of optimization and mastery illustrate each identity. I then critique current ideas in strategic management and received notions of how IT matters in strategy practice.

  • 26.
    Arvidsson, Viktor
    et al.
    Umeå University, Faculty of Social Sciences, Umeå Centre for Gender Studies (UCGS). Umeå University, Faculty of Social Sciences, Department of Informatics. Swedish Center for Digital Innovation.
    Holmström, Jonny
    Umeå University, Faculty of Social Sciences, Department of Informatics.
    Lyytinen, Kalle
    Case Western Reserve University.
    Outflanking with information technology: a dialectic model of organizational transformationManuscript (preprint) (Other academic)
    Abstract [en]

    The information systems (IS) literature conveys two opposing narratives of how to create radical organizational transformation (OT) with information technology (IT): “Iron fist” scholars argue that such OT is best achieved by resolute leaders capable of driving episodic change by fiat, while “velvet glove” scholars posit that OT is best induced incrementally by compassionate leaders who nurture shared vision and minimize conflict. These narratives portray implicitly gendered management stereotypes and promote accounts of heroism. Built to celebrate deliberate managerial action, they also brush aside back-stage work necessary for successful IS strategy implementation and cast IT in the marginal role of a trigger for or enabler of OT. To address these shortcomings, we advance a dialectic model of OT that views IT as a material change agent. To synthesize insights from these opposing narratives of change, our dialectic model also interrogates dominant assumptions in received OT theory. The model is motivated by an unexpected and intriguing case of OT in a Swedish municipality where initially peripheral actors used IT to gradually bring about a much-contested radical change to the organization’s service logics. These actions resembled the military tactics founded on stealth and surprise that military leaders use to overcome overwhelming enemies; therefore, we term the new OT narrative “outflanking.” The narrative foregrounds three tactical IT uses—shielding, priming, and enrolling—that the actors deployed to overcome the opposition. As a result, we theorize that the role of novel IT uses is a necessary component of contemporary OT. Following a call for analyses of OT that recognize material effects of IT, the article concludes with a discussion of how managers can strike alliances with peripheral actors to render their organizations more dynamic, and how researchers need better articulate the complexity of the current IT-based OT.

  • 27.
    Arvidsson, Viktor
    et al.
    Umeå University, Faculty of Social Sciences, Department of Informatics. Umeå University, Faculty of Social Sciences, Umeå Centre for Gender Studies (UCGS). Swedish Center for Digital Innovation.
    Nylén, Daniel
    Umeå University, Faculty of Social Sciences, Department of Informatics.
    Holmström, Jonny
    Umeå University, Faculty of Social Sciences, Department of Informatics.
    Lyytinen, Kalle
    Case Western Reserve University.
    To make or fake sense of information technology?: strategic ambiguity as a source of radical changeManuscript (preprint) (Other academic)
    Abstract [en]

    While Information Technology (IT) resources signal different meanings to different actors, strategy scholarship advocates the establishing of tight links between the functional role and strategic purpose of IT resources. Particularly, the “interpretative flexibility” of IT resources is depicted as an obstacle for effective strategy implementation that needs to be overcome through planned deployment, training, and control. We challenge this conventional assumption. Through applying a practice lens in a qualitative multi-site case study, we identify four types of IT resource configurations, theorizing IT resource ambiguity as a source for radical change. Ultimately, we observe how, when, and why ambiguous uses of IT can form critical elements of new IT strategy practices, and suggest several implications of the observed IT resource ambiguity for strategy and management research.

  • 28.
    Asaro, Peter
    Umeå University, Faculty of Arts, Humlab.
    How Just Could a Robot War Be?2007In: Proceedings of the 2007 European Computing And Philosophy Conference / [ed] Philip Brey, Adam Briggle & Katinka Waelbers, Amsterdam: IOS Publishers , 2007Conference paper (Other academic)
  • 29.
    Asaro, Peter
    Umeå University, Faculty of Arts, Humlab.
    From mechanisms of adaptation to intelligence amplifiers: the philosophy of W. Ross Ashby2008In: The mechanical mind in history / [ed] Philip Husbands, Owen Holland and Michael Wheeler, Cambridge: MIT Press, 2008, 149-184 p.Chapter in book (Other academic)
  • 30.
    Asaro, Peter
    Umeå University, Faculty of Arts, Humlab. Umeå University, Faculty of Arts, Philosophy and Linguistics.
    Heinz von Foerster and the Bio-Computing Movements of the 1960s2007In: An Unfinished Revolution?: Heinz von Foerster and the Biological Computer Laboratory 1958-1976 / [ed] Albert Müller, Karl H. Müller, Edition Echoraum , 2007Chapter in book (Other academic)
  • 31.
    Atan, Levent
    Umeå University, Faculty of Social Sciences, Department of Informatics.
    Multi-Person Infrared Pupil Tracking for 3D TV without Glasses2012Independent thesis Advanced level (degree of Master (Two Years)), 20 credits / 30 HE creditsStudent thesis
    Abstract [en]

     The success of recent 3-D stereoscopic movies such as Avatar has created a lot of attention for 3-D in the home. Almost all major consumer electronics (CE) manufacturers have launched their 3-D stereoscopic displays in the market. A problem with those solutions is that viewers have to wear glasses. Glasses-free autostereoscopic 3-D displays typically use lenticular lenses or barriers to create multiple views. However these displays suffer from a number of issues: inverted views at viewing cone transitions, cross-talk between views, and need for multi-view content.  As Philips Electronics research group, we believe that some of these issues can be reduced by using pupil tracking. In the research process, we began with an extensive literature study on people detection and tracking techniques that helped us to understand the benefits and the shortcomings of different applications. Addition to literature studies, we greatly benefited from constant experimentation with prototypes and the hands-on experience with variety of digital and optical components under different conditions. As a result, we designed a multi-person infrared pupil tracker and multi-view renderer for 3D display to adapt the view rendering in real-time according to viewer’s position. Together with the integration of these two applications, the integrated 3D TV successfully adapts the center view according to position of the viewer and able to provide a smooth transition while the viewer actively changes her position from a notable distance under ambient illumination. However, even though the pupil tracker is implemented for multiple people, because of the time limitation and the complexity of the problem regarding multi-view renderer, the integrated system functions only for one person.   Exploring the employed technique, in-depth description and detailed illustration of designed applications and the conclusions drawn from the implemented system; we believe that this paper forms a substantial guidance and show-how source for further research in the field of 3D display and people tracking methods.

  • 32.
    Augustsson, Nils-Petter
    et al.
    Umeå University, Faculty of Social Sciences, Department of Informatics.
    Holmström, Jonny
    Umeå University, Faculty of Social Sciences, Department of Informatics.
    Nilsson, Agneta
    University of Gothenburg and Chalmers University of Technology.
    From Technological Transitions to Service Transitions: A Study of Attenuation Effects in IT Service Provisioning2015In: Journal of Information Technology Services, ISSN 1975-4256, Vol. 14, no 2, 337-354 p.Article in journal (Refereed)
    Abstract [en]

    In a day and age when contemporary businesses are transformed, driven by a service-dominance logic and dependent upon IT, we need to understand how firms cope with technological adaptations and how such technological adaptations can lead to service adaptations. Drawing on a framework on technological transitions and an interpretive longitudinal case study of the services provided by a team within a large public IT firm, this article addresses the following questions:How do service transitions come about? Can we distinguish particular patterns in service transition processes? This research unveils how technological and social dimensions mutually constitute each other within development and implementation of service provisioning. The findings show how:(a) IT plays a fundamental role in service provisioning; (b) technological transitions are the necessary but insufficient preconditions for service transitions; and (c) there are attenuation effects when it comes to the move from technology transition to service transition.

  • 33.
    Backlund, Johan
    et al.
    Umeå University, Faculty of Social Sciences, Department of Informatics.
    Eriksson, Johan
    Umeå University, Faculty of Social Sciences, Department of Informatics.
    Vad innebär övergången till Scrum?: En studie som undersöker hur Scrum påverkar systemutvecklingsarbetet i globala organisationer2013Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Abstract [sv]

    Currently many organizations are transitioning from the traditional approach to the agile approach regarding systems development methods. It is evident that research has mainly focused on smaller organizations transitioning, whilst less focus has been given t0 larger organizations. We find this interesting and the purpose of this study is to gain a deeper and broader knowledge concerning the following research question: How is system development work affected by a change from traditional system development methods to Scrum in large global organizations. We also investigate how Scrum can be adapted to complex projects with an internal client. The study is based on a case study, which takes a qualitative approach with semi-structured interviews for information gathering and was conducted on a major Swedish telecom company. The company initiated the transition process approximately two years ago, with the transition still ongoing. The study indicates that the main reason for adopting the agile way of working was to optimize the development process by enhancing the effectiveness. Furthermore additional effects that were gained due to the change, for example a higher grade of team spirit and a more transparent development process. Furthermore we identified where the organization had made changes on the method, Scrum, this due to different reasons such as company size and the complex nature of the projects. Finally, the study showed that even though an organization choose to embrace agile methods, the practical context in which it is introduced can lead to it being adapted to the point where it deviates from its most central theoretical underpinnings.

  • 34.
    Bakar, Raka Prasetya
    Umeå University, Faculty of Social Sciences, Department of Informatics.
    How does a public organization promote their work in social media?: A case study of viral communication in a government2016Independent thesis Advanced level (degree of Master (One Year)), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    Viral communication method is shown to be useful for spreading messages in social media. However, only few studies have investigated how public organizations use this method successfully to promote their works in social media. To fill this gap, a qualitative analysis on data from observations and interviews has been conducted. The purpose of this study is to answer a research question: how can a government succeed in promoting their works in social media by using viral communication method? The results found several processes and factors that support the fruitfulness from three perspectives: the messenger, the message and the environment. Moreover, it is pointed out that the most important process is creating memorable messages. Therefore, this study proposes essential characteristics of memorable contents.

  • 35.
    Bakar, Raka Prasetya
    Umeå University, Faculty of Social Sciences, Department of Informatics.
    Open Innovation strategy: Exploring challenges and opportunities2015Independent thesis Advanced level (degree of Master (One Year)), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    Innovation strategy has been playing an important role on innovation development in industrial firms. Extant studies have investigated in particular open innovation strategy.  By using a qualitative case study, I have conducted a research in an Indonesian R&D firm that has implemented an open innovation strategy. The purpose of this research is to add more information and confirm existing knowledge by exploring challenges and opportunities during the implementation of an open innovation strategy. I identify many challenges which are found in several aspects of innovation development such as collaboration management, assets protection and accessing external knowledge. Furthermore, the opportunities that I found are related with enhancement of license strategy, nurture of employee’s loyalty and establishment of various collaboration forms. These challenges and opportunities occurred due to the influence of the openness paradigm. The results of this study also confirm previous research result on the adoption of the partly open innovation scheme and the layered collaboration scheme.

    RQ: what are the firm-level challenges and opportunities with using an open innovation strategy?

  • 36.
    Balaskas, Andreas
    Umeå University, Faculty of Social Sciences, Department of Informatics.
    Keep on Tracking: Understanding the long term use of personal informatics systems2016Independent thesis Advanced level (degree of Master (One Year)), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    Personal Informatics (PI) systems common trending theme is fitness, which in turn is a trending theme in human-computer interaction. These systems have been the focus of a handful of studies. So far, the research that has been conducted merely focuses on the technical details of such services and few investigate the longitudinal use of PI systems. Even though fitness is a popular area, still personal informatics systems designed for this purpose suffer from short-term use. Therefore, there is a need to design systems that encourages users for prolong use. The prolonged use of digital artifacts is an issue of sustainable interaction design. The purpose of this thesis is to explore the design space of personal informatics fitness systems through the lens of sustainable interaction design. This thesis aims at investigating motives and intentions behind the longitudinal use of personal informatics fitness systems. This thesis argues that by adopting the lens of sustainable interaction design we can find ways of designing PI systems with prolonged use for the users. Based on the findings the thesis ends by suggesting a guideline for designing personal informatics fitness systems which will hopefully help interaction designers and researchers alike.

  • 37. Ballesteros, S
    et al.
    Peter, C
    Waterworth, Eva L.
    Umeå University, Faculty of Social Sciences, Department of Informatics.
    Waterworth, John A.
    Umeå University, Faculty of Social Sciences, Department of Informatics.
    The role of ICT and networking in healthy ageing2012In: PETRA 2012: 5th Workshop on Affect and Behaviour Related Assistance, 2012Conference paper (Refereed)
    Abstract [en]

    In this paper, we report the results from the psychologicalassessment conducted using a test battery composed of cognitiveand social wellbeing tests and questionnaires performed by usersand controls that participated in the AGNES project in Spain,Sweden and Greece at the beginning of the study and after thedeployment of the first prototype. The project carries out noveltechnological interventions in an emerging area in ageingresearch. The main innovation is the integration of differenttechnological components and social networking to provide anovel solution to the ageing population living at home. Themotivation was based on relevant findings on the psychology ofageing and the need for technologies to support the ageingpopulation. End-users have been heavily involved, providingdesign input, continuum evaluation and feedback. Theprojectfocuses on improving the mental and physical wellbeing ofelderly people living at home, who often suffer the effects ofsocial and physical isolation including cognitive decline, lowactivity levels and poor mood states. The main results were thatthe users but not the control participants improved cognitiveperformance andthe feeling of being treated with respect, beingindependent, self-realization and greater achievement.

  • 38. Ballesteros, S
    et al.
    Toril, P
    Mayas, J
    Reales, J.M
    Waterworth, John
    Umeå University, Faculty of Social Sciences, Department of Informatics.
    The Role of a New ICT Home Environment in Healthy Ageing2012Conference paper (Refereed)
    Abstract [en]

    The goal of this longitudinal study was to prevent and/or delay cognitive decline, and help maintain the independence and wellbeing of elders by using a web-based social network platform, enhanced with devices to detect users´ states and collect activity data. The idea is that an active lifestyle rich in social interactions, active engagement and mental training with videogames may mitigate age-related decline and reduce healthcare costs. The innovative applications and the videogame training approach developed in the study could have wide application for a large number of European older adults living alone. The effectiveness of the ICT solution is being assessed throughout the project with user and control groups in Spain, Sweden and Greece. User interviews, extensive psychological testing and on-going cognitive and fMRI experiments are being conducted.. The results have shown so far that the users improved in cognitive performance compared to controls on the MMSE. Well-being assessed with the SPF-IL Scale also showed an improvement in the Status dimension of the users. This dimension assesses the feeling of being independent, self-realization and achievement. Exploring new ways to maintain the cognitive and functional state of older users is today a critical issue, for individuals, for families, and for whole societies. The study has shown the positive potential of new interactive technologies to maintain mental health and independent living in the elderly. Computer technology and cognitive training can increase social integration and provide mental stimulation for older adults living alone.

  • 39. Ballesteros, Soledad
    et al.
    Mayas, Julia
    Prieto, Antonio
    Toril, Pilar
    Pita, Carmen
    Ponce de Leon, Laura
    Reales, Jose
    Waterworth, John
    Umeå University, Faculty of Social Sciences, Department of Informatics.
    A randomized controlled trial of brain training with non-action video games in older adults: results of the 3-month follow-up2015In: Frontiers in Aging Neuroscience, ISSN 1663-4365, Vol. 7, UNSP 45Article in journal (Refereed)
    Abstract [en]

    This randomized controlled study (ClinicalTrials.gov NCT02007616)investigated the maintenance of training effects of 20 1-hr non-action video gametraining sessions with selected games from a commercial package on several agedecliningcognitive functions and subjective wellbeing after a 3-month no-contactperiod. Two groups of cognitively normal older adults participated in both the posttraining(posttest) and the present follow-up study, the experimental group who receivedtraining and the control group who attended several meetings with the research teamduring the study but did not receive training. Groups were similar at baseline ondemographics, vocabulary, global cognition, and depression status. Significant improvements in the trained group, and no variation in the control group had been previously found at posttest, in processing speed, attention and visual recognition memory, as well as in two dimensions of subjective wellbeing. In the current study, improvement from baseline to 3 months follow-up was found only in wellbeing (Affection and Assertivity dimensions) in the trained group whereas there was no change in the control group. Previous significant improvements in processing speed, attentionand spatial memory become nonsignificant after the 3-month interval. Training olderadults with non-action video games enhanced aspects of cognition just after training butthis effect disappeared after a 3-month no-contact follow-up period. Cognitive plasticitycan be induced in older adults by training, but to maintain the benefits periodic boosting sessions would be necessary.

  • 40. Ballesteros, Soledad
    et al.
    Sebastian, M
    Toril, P
    Mayas, J
    Reales, J
    Waterworth, John
    Umeå University, Faculty of Social Sciences, Department of Informatics.
    Cognitive enrichment effects in aging: Can new information technology and networking preserve and enhance cognitive functions and wellbeing of older adults?2011In: 7th Congress of the European Union Geriatric Medicine Society, 2011Conference paper (Refereed)
  • 41. Ballesteros, Soledad
    et al.
    Toril, Pilar
    Mayas, Julia
    Reales, José M.
    Waterworth, John
    Umeå University, Faculty of Social Sciences, Department of Informatics.
    An ICT-mediated social network in support of successful ageing2014In: Gerontechnology, ISSN 1569-1101, E-ISSN 1569-111X, Vol. 13, no 1, 37-46 p.Article in journal (Refereed)
    Abstract [en]

    Background The idea is that an active lifestyle rich in social interactions and active engagement may mitigate age-related decline and reduce healthcare costs. The main aim of the AGNES project was to investigate the potential of new Information and Communication Technology (ICT) environments to help maintain the independence and wellbeing of elders. The innovative applications developed in this research project could have wide application for a large number of older adults living alone.  Method We used a web-based social network platform, enhanced with devices to detect users´ states and collect activity data. The effectiveness of the ICT-based solution was assessed throughout the project with user and control groups in Spain, Sweden and Greece. User interviews and psychological testing were conducted at the beginning of the project and after a year of deployment of the equipment. Both groups completed the same assessment protocol. Results & discussion We found that only the user group showed an improvement from pretest to posttest in the affective dimension of the wellbeing SPF-IL scale. This dimension relates to the degree of confidence, social acceptance, and level of satisfaction with the people around them. Exploring new ways to maintain the cognitive and functional state of older users is today a critical issue, for individuals, their families, and for whole societies. The study suggests the potential of AGNES to improve older adults’ perceived wellbeing. However, more research may be needed to determine if AGNES is a tool to maintain mental health and independent living in older adults, especially those with MCI.

  • 42. Ballesteros, Soledad
    et al.
    Waterworth, John
    Umeå University, Faculty of Social Sciences, Department of Informatics.
    Mayas, Julia
    Reales, Jose
    Sebastian, Manuel
    The role of information computer technology and networking in healthy aging2011In: Supplement to Aging Clinical and Experimental Research, ISSN 1594-0667, Vol. 23, no 1, 113-113 p.Article in journal (Refereed)
  • 43.
    Bang, Gihoon
    Umeå University, Faculty of Social Sciences, Department of Informatics.
    UX Gap: Analysis of User Experience Awareness in practitioners’ perspective2016Independent thesis Advanced level (degree of Master (One Year)), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    Many within the industry, including designers, recognize the need to consider UX as the key to designing new products and services. As a consequence of this, the territory of UX has extended into many different industries and different disciplines. However, some practitioners still claim a UX project does not pay off even if they have improved UX. This way of thinking is induced from an old issue of UX. The term itself does not have a clear theoretical definition and it even makes a contradiction of itself. This phenomenon further aggravates the issue. The rapid expansion of UX territory made a gap between academia and practitioners. This research attempts to measure and examine the gap between academia and practitioners. A survey was conducted to observe how aware practitioners are of UX and their ability to recognize it as compared to the recent academia’s research. 

  • 44.
    Berggren, Marcus
    et al.
    Umeå University, Faculty of Social Sciences, Department of Informatics.
    Carlsson, Richard
    Umeå University, Faculty of Social Sciences, Department of Informatics.
    Källstedt, Sebastian
    Umeå University, Faculty of Social Sciences, Department of Informatics.
    Härskarens nya kläder: Vad händer när härskartekniker flyttar in på Facebook?2015Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    In this thesis we focus on the issue of master suppression techniques and how they take form on Facebook. The research in area of master suppression techniques online is limited and therefore the purpose of this thesis is to create a greater understanding of the online environment of Facebook. We have used a method of netnographic observation studies and content analysis to create a triangular perspective of the subject. Based on the result of our observation studies we draw the conclusion that you can see signs of some of the master suppression techniques on Facebook. We also argue why others don’t show up. Another conclusion that we draw is that the environment on public Facebook pages is more harsh than we first believed. We also present a categorisation model for a simple overviewing of master suppression techniques on Facebook.

  • 45.
    Berglin, Frida
    et al.
    Umeå University, Faculty of Social Sciences, Department of Informatics.
    Lundström, Charlott
    Umeå University, Faculty of Social Sciences, Department of Informatics.
    Att lyckas med en dashboard: En kvalitativ studie om framgångsfaktorer i en Business Intelligence-lösning2016Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    Success is something different for every organisation and Business Intelligence can be a tool to achieve success. Today big data is everywhere and organisations are starting to use these data and transform it to information. Information has always been valuable and from an organisational view now more than ever. Transforming data into information is critical, due to the fact that it’s a lot of data to consider. To acquire information, visualization of data may be useful. Dashboards can help in the process but it isn’t an easy task.  Instead of putting focus on the problem and the underlying factors, this study intends to investigate the success factors that can be the base for the use of a successful dashboard as a Business Intelligence tool. Previous research shows that there is no legitimate framework for success factors in Business Intelligence tools and dashboards. Through a qualitative approach and semi-structured interviews, we examine what users perceive as the most important factors for a successful dashboard. This is done with a Business Intelligence focus. The study shows that the major success factors when using a dashboard is purpose, data quality, organisational knowledge and context. These factors will hopefully lead to success when using a dashboard.

  • 46.
    Berglund, Andreas
    Umeå University, Faculty of Social Sciences, Department of Informatics.
    Is it too late?: Investigating implications of late introduction of a user-centered approach in design processes2016Independent thesis Advanced level (degree of Master (One Year)), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    With the increasing number of digital applications being developed today, the demand on smooth processes and satisfied end users increase along with it. In software development the focus on functionality is central in any process and is the factor determining whether or not the application is functional. However, even if a product is functional it does not mean that it is easy to use, hence providing a satisfying user experience. The purpose of this paper is to study whether or not there are any implications regarding the user experience when a user-centered approach is not applied from the beginning of any give process, taking the variety of methodologies available in regard. The paper is supposed to provide an initial insight into the problems regarding application of user-centered design in the development of digital artifacts. This is a qualitative study where six practicing interaction designers where interviewed regarding their experiences in processes where they had been involved from the start and projects where they had been involved at a later stage, and what, if any, differences there were. The results showed that there is in fact a difference in how the respondents viewed the different scenarios, with the most significant difference being that the impact they had decreased the further down the line they were introduced to the project, as well as the value of user tests drastically decreased. Budget and deadline were two important aspects that were pointed out as being the deciding factor when dealing with changes in a project where late introduction of user-centered design had occurred. 

  • 47.
    Bergqvist Groth, Anton
    et al.
    Umeå University, Faculty of Social Sciences, Department of Informatics.
    Vesslén, Johan
    Umeå University, Faculty of Social Sciences, Department of Informatics.
    Off-Shore Blackboxing & Global Software Development: En studie av utmaningar och möjligheter med distribuerad systemförvaltning2014Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    Global Software Development (GSD) is based on a geographical distance where teams are spread throughout the world. The related research have for a long time addressed the challenges presented by geographical distances. GSD is basically a necessity for many businesses to use in order to reduce development costs, reduce production time and to maintain high quality. The study aims to investigate the relationship between the reality of a specific maintenance project. Thus, our research question: How do distributed maintenance teams experience temporal, geographical and socio-cultural distances? To achieve the purpose of the study, we chose to perform a case study of a global consulting company which recently started a new system maintenance project. The data collection was done through interviews and observations at the premises of the consulting company. We have confirmed the previous research and come up with our own contributions to the field. The findings of our thesis provides aspects of communication, coordination and control related to the three distances stated in our research question. A new collective term has also emerged, off-shore blackboxing.

  • 48.
    Bergvall-Kåreborn, Birgitta
    et al.
    LTU.
    Wiberg, Mikael
    Umeå University, Faculty of Social Sciences, Department of Informatics.
    User Driven Service Design and Innovation Platforms2013Conference paper (Refereed)
  • 49.
    Bieber Bardt, Raphaela
    Umeå University, Faculty of Social Sciences, Department of Informatics.
    A manual alphabet for touchless gesture-controlled writing input with a myoelectric device: Design, evaluation and user experience2015Independent thesis Advanced level (degree of Master (Two Years)), 20 credits / 30 HE creditsStudent thesis
    Abstract [en]

    The research community around gesture-based interaction has so far not paid attention to the possibility of replacing the keyboard with natural gestures for writing purposes. Additionally, insight into the actual user experience of such an interaction style is only insufficiently provided. This work presents a novel approach for text input that is based on a manual alphabet, MATImyo. The hand alphabet was developed in a user-centered design process involving potential users in pre-studies, design process and evaluation procedure. In a Wizard-of-Oz style experiment with accompanying interviews, the alphabet’s quality as input language for composing electronic texts was evaluated and the user experience of such an interaction style assessed. MATImyo was found to be very suitable as gestural input language with a positive user experience. The whole process of designing MATImyo and evaluating its suitability and user experience was based on the principles of Embodied Interaction, which was chosen as theoretical framework. This work contributes to understanding the bigger picture of the user experience of gesture-based interaction and presents a novel, more natural text input method.

  • 50.
    Bjuhr, Katarina
    et al.
    Umeå University, Faculty of Social Sciences, Department of Informatics.
    Dahl, Niklas
    Umeå University, Faculty of Social Sciences, Department of Informatics.
    Öppen Innovation: En kvalitativ studie om idétransformation inom företag2016Independent thesis Basic level (degree of Bachelor), 180 HE creditsStudent thesis
    Abstract [en]

    The concept of open innovation is about outsourcing part of the innovation process to external actors and to make use of other resources and knowledge than your own. This is one possible way to meet the challenges that today’s competitive and fast market places on companies. Open innovation has created conditions for open events such as hackathons and through these kind of events, ideas can be generated that companies can use in their business. Outside-in is a perspective of open innovation as a means to integrate external knowledge and ideas into its own operations, and this study takes place in the context of open innovation with an outside-in perspective. The study aims to find how the methods, techniques and tools affects the transition from an idea to an internal project, which results in new products and services. The study is qualitative and data has been collected through interviews with companies which have extensive knowledge of working with innovation. The result of the study shows there is a gap in the transformation of ideas and internal projects, and that there are no systematic approach to the methods, techniques and tools used to facilitate the transformation.

1234567 1 - 50 of 443
ReferencesLink to result list
Permanent link