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  • 1.
    Harr, Rikard
    et al.
    Umeå University, Faculty of Social Sciences, Department of Informatics.
    Kaptelinin, Victor
    Umeå University, Faculty of Social Sciences, Department of Informatics.
    Being virtually everywhere: An exploration of teachers' multitasking in a hybrid ecology of collaboration2009In: Designing beyond the product: Understanding activity and user experience in ubiquitous environments, Helsinki: Edita Prima Oy , 2009, p. 307-314Conference paper (Refereed)
    Abstract [en]

    Collaboration mediated by digital technologies is typically considered an alternative to face-to-face collaboration. However, in real-life settings “virtual” and “physical” collaboration are often complementary, rather than mutually exclusive. This paper reports an empirical study of a hybrid physical/virtual ecology of collaboration at a senior high school in Sweden, a massively collaborative environment featuring different concurrently used groupware. The study focused on teachers’ collaborative multitasking, that is, management of multiple collaborative activities. The findings indicate that the use of groupware in the setting presented a significant challenge for the teachers, who experienced collaboration overload. To keep themselves updated on current developments in their teams and projects, the teachers developed a variety of strategies for monitoring several collaboration spaces and switching between different technologies. The identified problems and strategies of collaborative physical/virtual multitasking are discussed in relation to existing research and design of supportive technology.

  • 2.
    Harr, Rikard
    et al.
    Umeå University, Faculty of Social Sciences, Department of Informatics.
    Kaptelinin, Victor
    Umeå University, Faculty of Social Sciences, Department of Informatics.
    Unpacking the Social Dimension of External Interruptions2007In: GROUP'07: Proceedings of the 2007 International ACM Conference on Supporting Group Work, New York: ACM Press , 2007, p. 399-408Conference paper (Refereed)
    Abstract [en]

    The paper systematically explores the social dimension of external interruptions of human activities. Interruptions and interruption handling are key issues in human-computer interaction (HCI) and computer-supported cooperative work (CSCW) research. However, existing research has almost exclusively dealt with effects of interruptions on individual tasks. In this paper we call for expanding the scope of analysis by including the effect of interruptions on the social context. We identify four facets of the social “ripple effect” of interruptions: location, communication, collaboration, and interpersonal relation. We discuss the advantages of extending the notion of interruptions and its implications for future research.

  • 3.
    Hedestig, Ulf
    et al.
    Umeå University, Faculty of Social Sciences, Department of Informatics.
    Kaptelinin, Victor
    Umeå University, Faculty of Social Sciences, Department of Informatics.
    A conceptual model of the social context of distance learning2001In: In proceedings of 20th World Conference on Open and Distance Education, ICDE, Dusseldorf, Germany, 2001Conference paper (Refereed)
  • 4.
    Hedestig, Ulf
    et al.
    Umeå University, Faculty of Social Sciences, Department of Informatics.
    Kaptelinin, Victor
    Umeå University, Faculty of Social Sciences, Department of Informatics.
    Breakdowns, affordances and indirect design: a study of videoconference learning environment in undergraduate eduation2009In: Analysing Networked Learning Practices in Higher Education and Continuing Professional Development / [ed] Lone Dirckinck-Hlomfeld, Chris Jones, Berner Lindström, Rotterdam: Sense Publishers , 2009, p. 223-240Chapter in book (Other academic)
  • 5.
    Hedestig, Ulf
    et al.
    Umeå University, Faculty of Social Sciences, Department of Informatics.
    Kaptelinin, Victor
    Umeå University, Faculty of Social Sciences, Department of Informatics.
    Coordination across spatial and organizational boundaries in videoconference-based learning environments2001In: Proceedings of European Perspectives on Computer Supported Collaborative Learning, Maastrich Machluan Institute, Netherlands. / [ed] Dillenbourg P et al, 2001Conference paper (Refereed)
  • 6.
    Hedestig, Ulf
    et al.
    Umeå University, Faculty of Social Sciences, Department of Informatics.
    Kaptelinin, Victor
    Umeå University, Faculty of Social Sciences, Department of Informatics.
    Facilitator's invisible expertise and supra-situational activities in a telelearning environment2003In: Proceedings of The Thrity-Sixth Annual Hawaii International Conference on System Sciences, HICCS 36, (January 6-9, 2003, Hawaii, USA)., 2003Conference paper (Refereed)
  • 7.
    Hedestig, Ulf
    et al.
    Umeå University, Faculty of Social Sciences, Department of Informatics.
    Kaptelinin, Victor
    Umeå University, Faculty of Social Sciences, Department of Informatics.
    Facilitor's roles in a videoconference learning environment2005In: Information Systems Frontier, ISSN 1387-3326, Vol. 7, no 1, p. 71-83Article in journal (Refereed)
    Abstract [en]

    The paper reports a study of a videoconference-based environment in decentralized university education and factors contributing to the success of teaching and learning in the environment. The focus of the paper is on the role of a person having the formal responsibilities of a technician. An ethnographic study conducted over the course of a year revealed that the contribution of this person far exceeded the scope of formal responsibilities. The person, who was acting in the setting as a facilitator, was found to possess expertise, which was critically important for supporting interaction between remote participants at several levels, such as attention management, time management, acquisition of setting-specific skills, and coordination within a larger institutional context. The findings suggest that "supra-situational" activities can be important factors for the successful functioning and development of emerging learning environments.

  • 8.
    Hedestig, Ulf
    et al.
    Umeå University, Faculty of Social Sciences, Department of Informatics.
    Kaptelinin, Victor
    Umeå University, Faculty of Social Sciences, Department of Informatics.
    Re-contextualization of teaching and learning in video- conference based environments: an empirical study2002In: Proceedings of CSCL 2002, Computer Support for Collaborative Learning: Foundations for a CSCL Community / [ed] G Stahl, Hillsdale New Jersey, USA: Lawrence Erlbaum Associates Inc , 2002Conference paper (Refereed)
  • 9.
    Hedestig, Ulf
    et al.
    Umeå University, Faculty of Social Sciences, Department of Informatics.
    Kaptelinin, Victor
    Umeå University, Faculty of Social Sciences, Department of Informatics.
    Teachers work practice in videoconference settings: implications for design of virtual learning environments2001In: Proceedings of 20th World Conference on Open and Distance Education, ICDE, Dusseldorf, Germany, 2001Conference paper (Refereed)
  • 10. Hegre Cabeza, Rafael
    et al.
    Kaptelinin, Victor
    Department of Information Science and Media Studies, University of Bergen, Bergen, Norway.
    Design and Deployment of Everyday UbiComp Solutions at the Hotel: An Empirical Study of Intrinsic Practice Transformation2013In: Human Computer Interaction: 6th Latin American Conference, CLIHC 2013, Carrillo, Costa Rica, December 2-6, 2013, Proceedings / [ed] Cesar Collazos, Andréia Liborio, Cristian Rusu, Springer, 2013, p. 14-21Conference paper (Refereed)
    Abstract [en]

    Understanding how people employ digital artifacts in their everyday settings to create more advanced interactive habitats is becoming a key issue in HCI research. This paper aims to contribute to this research by reporting an empirical study of artifact ecologies and their dynamics in day-to-day activities at a hotel. We describe two technological solutions, designed and implemented by people in the settings: (a) converting a paper-based cleaning staff roster into a Google Doc, and (b) switching from a traditional fax machine to email as a technology for handling communication with suppliers. We discuss a range of factors affecting such user-driven innovations, as well as the impact of the technologies on larger-scale interactive habitats.

  • 11.
    Kaptelinin, Victor
    Umeå University, Faculty of Social Sciences, Department of Informatics.
    Activity Theory2014In: Encyclopedia of Human-Computer Interaction / [ed] Mads Soegaard and Rikke Friis Dam, Aarhus, Denmark: The Interaction-Design.org Foundation , 2014, 2Chapter in book (Other academic)
  • 12.
    Kaptelinin, Victor
    Umeå University, Faculty of Social Sciences, Department of Informatics.
    Designing technological support for meaning making in museum learning: An activity-theoretical framework2011In: 44th Hawaii International International Conference on Systems Science (HICSS-44 2011), Proceedings, 4-7 January 2011, Koloa, Kauai, HI, USA, IEEE Computer Society, 2011, p. 1-10Conference paper (Refereed)
  • 13.
    Kaptelinin, Victor
    Umeå University, Faculty of Social Sciences, Department of Informatics. University of Bergen, Norway.
    The Mediational Perspective on Digital Technology: Understanding the Interplay between Technology, Mind and Action2013In: The SAGE handbook of digital technology research / [ed] Sara Price, Carey Jewitt, Barry Brown, London: Sage Publications, 2013Chapter in book (Refereed)
  • 14.
    Kaptelinin, Victor
    Umeå University, Faculty of Social Sciences, Informatics.
    The object of activity: Making sense of the sense-maker2005In: Mind, Culture, and Activity: An International Journal, ISSN 1074-9039, Vol. 12, no 1, p. 4-18Article in journal (Refereed)
    Abstract [en]

    The concept of “the object of activity” plays a key role in current research based on activity theory. However, the usefulness of this concept is somewhat undermined by the fact that a number of problems related to its meaning and the context of use remain unsolved. This paper is an attempt to address some of these problems. The paper focuses on three potential sources of uncertainties and inconsistencies, which may be obstacles to a more fruitful application of the concept of the object of activity in both research and practice. The first source is difficulties related to translation of ideas, originally formulated by Alexey Leontiev in Russian, to English. The second source is different interpretations of the concept of the object of activity within two contemporary approaches in activity theory, the one developed by Alexey Leontiev and the one developed by Yrjö Engeström. Third and finally, the paper finds the original Leontiev’s definition of the object of activity as ”its true motive” problematic and calls for separating the object of activity from the motive of activity. The implications of that separation are discussed.

  • 15.
    Kaptelinin, Victor
    et al.
    Umeå University, Faculty of Social Sciences, Department of Informatics.
    Bannon, Liam
    Perspectives on the design process: From a focus on artefacts to practices2009In: Designing beyond the Product: Understanding Activity and User Experience in Ubiquitous Environments / [ed] N. Norros, H. Koskinen, L. Salo, P. Savioja, Espoo: VTT , 2009Conference paper (Refereed)
  • 16.
    Kaptelinin, Victor
    et al.
    Umeå University, Faculty of Social Sciences, Department of Informatics.
    Bannon, Liam J.
    Interaction Design Beyond the Product: Creating Technology-Enhanced Activity Spaces2012In: Human-Computer Interaction, ISSN 0737-0024, E-ISSN 1532-7051, Vol. 27, no 3, p. 277-309Article in journal (Refereed)
    Abstract [en]

    The field of interaction design to date has been predominantly concerned with designing products, that is, devices, systems, and more recently services. A growing body of theoretical and empirical analyses suggests that the scope of interaction design needs to be expanded: An explicit concern of the field should include not only helping designers create better products but also helping people themselves create better environments for their work, learning, and leisure activities. In this article we argue that expanding the scope of interaction design beyond products requires a revision of some of the most central concepts in interaction design, including the notion of "the object of design" and our understanding of the impact of technologies on human practices. The aim of the article is to explore some of these conceptual challenges and discuss possible ways of dealing with them. We differentiate between intrinsic and extrinsic technology-enabled practice transformation, and foreground the need for interaction design research and practice to more directly deal with analysis and construction of technology-enhanced activity spaces. The implications of these notions for the research agenda of interaction design are discussed.

  • 17.
    Kaptelinin, Victor
    et al.
    Umeå University, Faculty of Social Sciences, Department of Informatics.
    Björnfot, Patrik
    Umeå University, Faculty of Social Sciences, Department of Informatics.
    Tabula: a web-based coordination tool integrating task structure overviews and minimalist task workspaces2013In: International Journal of Web Engineering and Technology, ISSN 1476-1289, Vol. 8, no 3, p. 250-263Article in journal (Refereed)
    Abstract [en]

    The paper describes the design, implementation, and tentative evaluation of a web-based coordination tool named Tabula. The tool employs a shared representation that has the form of a task/participant table. Individual cells of the table are designed as minimalist interactive workspaces, each supporting a particular user in performing a particular task. Integrating overviews of the overall structure of participants' tasks with task management features within a single representation is intended to help the user identify pending tasks, facilitate access to task-related resources, and support an automatic update of projects' visual representations. A prototype of the tool has been evaluated within an informal web-based course. The results of the evaluation are discussed.

  • 18.
    Kaptelinin, Victor
    et al.
    Umeå University, Faculty of Social Sciences, Informatics.
    Boardman, Richard
    Toward integrated work environments: Application-centric versus workspace-level design2007In: Beyond the Desktop Metaphor: Designing Integrated Digital Work Environments, 2007, p. 295-331Chapter in book (Other academic)
  • 19.
    Kaptelinin, Victor
    et al.
    Umeå University, Faculty of Social Sciences, Informatics.
    Czerwinski, Mary
    Beyond the Desktop Metaphor: Designing Integrated Digital Work Environments2007Collection (editor) (Other academic)
  • 20.
    Kaptelinin, Victor
    et al.
    Umeå University, Faculty of Social Sciences, Informatics.
    Czerwinski, Mary
    Introduction: The desktop metaphor and new uses of technology2007In: Beyond the Desktop Metaphor: Designing Integrated Digital Work Environments, The MIT Press, Cambridge, Mass. , 2007, p. 1-12Chapter in book (Other academic)
  • 21.
    Kaptelinin, Victor
    et al.
    Umeå University, Faculty of Social Sciences, Informatics.
    Harr, Rikard
    Umeå University, Faculty of Social Sciences, Informatics.
    The ripple effect of interruptions: Unpacking the social dimension of external disruptions2007Report (Other (popular science, discussion, etc.))
  • 22.
    Kaptelinin, Victor
    et al.
    Umeå University, Faculty of Social Sciences, Department of Informatics.
    Harr, Rikard
    Umeå University, Faculty of Social Sciences, Department of Informatics.
    The ripple effect of interruptions: Unpacking the social dimensions of external disruptions2007Report (Other (popular science, discussion, etc.))
  • 23.
    Kaptelinin, Victor
    et al.
    Umeå University, Faculty of Social Sciences, Informatics.
    Miettinen, Reijo
    Perspectives on the object of activity2005In: Mind, Culture, and Activity: An International Journal, ISSN 1074-9039, Vol. 12, no 1, p. 1-3Article in journal (Other academic)
  • 24.
    Kaptelinin, Victor
    et al.
    Umeå University, Faculty of Social Sciences, Informatics.
    Miettinen, Reijo
    Perspectives on the object of activity: Special Issue2005Collection (editor) (Other academic)
  • 25.
    Kaptelinin, Victor
    et al.
    Umeå University, Faculty of Social Sciences, Informatics.
    Nardi, Bonnie
    Acting with Technology: Activity Theory and Interaction Design2006Book (Refereed)
  • 26.
    Kaptelinin, Victor
    et al.
    Umeå University, Faculty of Social Sciences, Department of Informatics. University of Bergen, Bergen, Norway.
    Nardi, Bonnie
    University of California in Irvine, USA.
    Activity Theory in HCI: Fundamentals and Reflections2012Book (Refereed)
  • 27.
    Kaptelinin, Victor
    et al.
    Umeå University, Faculty of Social Sciences, Department of Informatics.
    Nardi, Bonnie
    University of California in Irvine, USA.
    Affordances in HCI: Toward a mediated action perspective2012Conference paper (Refereed)
    Abstract [en]

    Interpretations of the concept of "affordances" in HCI are becoming increasingly diverse, extending well beyond the original Gibsonian meaning. We discuss some of the key analyses of affordances in HCI research and make three related claims. First, we argue that many current interpretations of the concept are essentially incompatible with Gibson. Second, we hold that the Gibsonian concept of affordances, conceptualized as interaction between animals and their environments, provides some important insights, but is, in the end, of limited relevance to HCI research. Third, we call for adopting a mediated action perspective on affordances as an alternative to Gibson's ecological psychology. We outline a view of technology affordances as possibilities for human action mediated by cultural means conceived as a relational property of a three-way interaction between the person, mediational means, and environment. We conclude with a discussion of prospects for future conceptual and empirical explorations of the meditational perspective in HCI research.

  • 28.
    Kaptelinin, Victor
    et al.
    Umeå University, Faculty of Social Sciences, Department of Informatics.
    Uden, Lorna
    Staffordshire University, UK.
    Understanding delegated actions: Toward anactivity-theoretical perspective on customer-centred service design2012Conference paper (Refereed)
    Abstract [en]

    The paper presents an exploration of service design from the point of view of activity theory. The analysis in the paper builds upon recent work in service design (e.g., Holmlid, 2007; Sangiorgi, 2009; Wild, 2010), and extends our own previous research, in which activity theory was applied in analysis and design of interactive artefacts (Kaptelinin and Nardi, 2006; Uden and Willis, 2001). The discussion in the paper focuses on how services are integrated into customers’ activities. We argue that activities supported by services represent a special type of human activity: they are both collective (since they are performed by several actors) and individual (since their structure is primarily determined by the hierarchy of goals of one actor, i.e., the customer). According to the position, advocated in this paper, services can be considered as delegated actions. We tentatively identify a set of issues that need to be taken into account in service design, namely: core vs. auxiliary actions, poly-motivation, complex mediation, dynamic social distribution, whole life-cycle support, and long-term appropriation.

  • 29.
    Kaptelinin, Victor
    et al.
    Umeå University, Faculty of Social Sciences, Department of Informatics.
    Wåhlen, Herje
    Umeå University, Faculty of Social Sciences, Department of Informatics.
    Speaking to see: A feasibility study of voice-assisted visual search2011In: Human-Computer Interaction - INTERACT 2011 - 13th IFIP TC 13 International Conference, Lisbon, Portugal, September 5-9, 2011, Proceedings, Part I / [ed] Pedro F. Campos, T. C. Nicholas Graham, Joaquim A. Jorge, Nuno Jardim Nunes, Philippe A. Palanque, and Marco Winckler, Springer Publishing Company, 2011, p. 444-451Conference paper (Refereed)
  • 30.
    Orre, Carl-Johan
    et al.
    Umeå University, Faculty of Social Sciences, Department of Informatics.
    Hedestig, Ulf
    Umeå University, Faculty of Social Sciences, Department of Informatics.
    Kaptelinin, Victor
    Umeå University, Faculty of Social Sciences, Department of Informatics.
    Mobile technology and the social context of distance learning2001In: EDMedia 2001: World Conference on Educational Multimedia, Hypermedia & Telecommunications, 2001Conference paper (Refereed)
    Abstract [en]

    Orre, C J. Hedestig, U. & Kaptelinin, V. (2001), Mobile technology and the social context of distance learning. In proceedings of "ED-MEDIA 2001 -World Conference on Educational Multimedia, Hypermedia & Telecommunications", 25-30 June 2001, Tampere, Finland.

  • 31.
    Orre, Carl-Johan
    et al.
    Umeå University, Faculty of Social Sciences, Department of Informatics.
    Hedestig, Ulf
    Umeå University, Faculty of Social Sciences, Department of Informatics.
    Kaptelinin, Victor
    Umeå University, Faculty of Social Sciences, Department of Informatics.
    Supporting decentralized education with personal technologies2002In: Elearn 2002: World Conference on E-Learning in Corp., Govt., Health & Higher Ed, 2002Conference paper (Refereed)
    Abstract [en]

    The paper deals with the use of personal technologies in decentralized university education. Decentralized education, delivered to off campus students located in the same geographical area, is a hybrid genre combining features of both on campus and distance education. The paper reports two studies. The first study focussed on communication patterns among students in a regular decentralized education setting. It was shown that (a) there are obstacles preventing the students from developing communities of practice, and (b) some of the obstacles are likely to be eliminated to alleviated with personal technologies helping the students to get an access to various resources and to communicate to each other. The second study included providing a student group with a set of PDAs and analyzing the impact of the technology on students' learning and communication patterns. The prospects for using personal technologies in decentralized education are discussed.

  • 32. Pierroux, Palmyre
    et al.
    Bannon, Liam
    Kaptelinin, Victor
    Umeå University, Faculty of Social Sciences, Informatics.
    Walker, Kevin
    Hall, Tony
    Stuedahl, Dagny
    MUSTEL: Designing for Technology Enhanced Learning in Museums2007Report (Other academic)
  • 33. Pierroux, Palmyre
    et al.
    Bannon, Liam
    Walker, Kevin
    Hall, Tony
    Kaptelinin, Victor
    Umeå University, Faculty of Social Sciences, Informatics.
    Stuedahl, Dagny
    MUSTEL: Framing the Design of Technology-Enhanced Learning Activities for Museum Visitors2007In: International Cultural Heritage Informatics Meeting - ICHIM07: Proceedings, Archives & Museum Informatics, 2007Conference paper (Refereed)
    Abstract [en]

    In this paper, we discuss our emerging approach to museum learning involving the use of new technologies in museums. Our approach is shaped by the experiences of the multidisciplinary EU Kaleidoscope MUSTEL team (Museums and Technology Enhanced Learning), which includes researchers with experience in art history, cultural studies, IT development, interaction design, education and learning sciences, and social science. The outline framework is grounded in a Vygotskian sociocultural approach and Leonte'v's activity concept, and has been employed in a number of design interventions in museum contexts by MUSTEL members in recent years. The group is currently engaged in collating their experiences and insights concerning the design of ICTs for museums. Several examples of our work on augmenting visitors' activities in museums through the use of ICTs are presented and discussed. These examples focus on the integration of ICTs in exhibition design, and on the design and implementation of mobile devices in art museums.

  • 34. Røtne, Olav
    et al.
    Kaptelinin, Victor
    Department of Information Science and Media Studies, University of Bergen, Bergen, Norway .
    Design Choices and Museum Experience: A Design-Based Study of a Mobile Museum App2013In: Human Computer Interaction: 6th Latin American Conference, CLIHC 2013, Carrillo, Costa Rica, December 2-6, 2013, Proceedings / [ed] César Collazos, Andréia Liborio, Cristian Rusu, Springer, 2013, p. 9-13Conference paper (Refereed)
    Abstract [en]

    The paper reports an experimental study of the effects of visual style, information access selectivity, and content-related challenge on user experience of a mobile museum app prototype. Higher visual richness and added content-related challenge were found to positively affect museum experience, while the effect of information access selectivity was negative.

1 - 34 of 34
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